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Features
Popular features
- Branded tracking page
- Shipment visibility dashboard
- Exception report
Post-purchase platform
The journey begins after checkout
Spark loyalty and engagement with a customer experience platform that delights after the buy button.
Trusted by the world’s biggest brands
The complete post-purchase solution
Choose from a suite of tools that enhance the journey from shipment tracking to returns—and all touch points in between.
How AfterShip customers boost revenue and retention
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“We benefit from re-engaging the customer on our own site versus driving them to carrier sites. Our order shipment emails/SMS are consistently the highest engaging campaigns with a 70-80% open rate.”
Jean-Francois Benard
CIO
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“AfterShip has allowed Gymshark to grow our carrier network and enabled Gymshark’s customer service team to have full visibility on all customer orders in one easy-to-use platform.”
Chris Ormonde
Operations Director
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“AfterShip enables global marketplaces to launch and operate new markets by removing the complexity of localized logistics and carriers.”
Christos Iosifidis
VP of Product Management
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“We use AfterShip data to find out where our customers are, which regions and routes we're missing, and to identify opportunities that have led to improvements in our service, month over month.”
Jesse Lyddiatt
Director of Global Logistics
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“We’ve had a lot of customers reaching out to us saying, “Wow, what a great service!” rather than coming to us when that's a problem.”
Rosie Jennings
Head of Logistics
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“AfterShip is the most advanced shipment tracking solution on the market. It took only 1-2 weeks for our engineers to implement.”
Habib-Sylvain Gourguet
Director of Customer Relationship
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Seamless integration
Whether it’s via API or webhook, AfterShip plugs right into various platforms, apps, and carriers for seamless data and automation.
Designed for easy engineering. Get the most robust APIs and webhooks to save time on tracking, returns, and shipping integrations with 1,068 worldwide carriers.
Easily plug into our native integrations with major eCommerce platforms and apps without lengthy development.
Certified enterprise-grade security and privacy
SOC 2 compliance
Certified to meet SOC 2 standards for worry-free data security.
ISO 27001 certification
Compliant with the world’s most rigorous standards for information security and privacy.
GDPR compliance
GDPR certified to protect data and privacy in Europe.
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Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8
global offices
450
employees
66%
of employees are engineers
17K+
paid customers
4.4B
shipments tracked
133
countries with engaged consumers
372M
consumers engaged
986M
emails and SMS sent
Get started in only 30 minutes
Connect with our post-purchase experts to see how AfterShip can transform your customer journey.
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