Alloy

Automate your marketing, engagement, and retention efforts across 90+ apps once the order status is delivered in AfterShip with Alloy Automation.

Benefits

  1. Send shipment notifications via text: Notify customers about the current order status via text message whenever there is an update in AfterShip with Attentive, Klaviyo, Postscript, Twilio, Yotpo, SMSBump, and Tone.

  2. Send shipment updates via emails: Deliver automated delivery update emails to customers based on the shipping events and order status in AfterShip with seamless integration with Klaviyo, Mailchimp, and Mailgun.

  3. Automate review collection: Send and schedule product review request emails once the order is marked delivered in AfterShip with Stamped.io, Junip, Okendo, and Yotpo.

  4. Give rewards to customers: Incentivize customers automatically for leaving reviews for your store or referring your brand to others with powerful apps like Stamped.io and Yotpo.

  5. Respond to support tickets faster: Improve your response time and turn your helpdesk into a profit center by engaging proactively with your customers and resolving their delivery issues quickly with tools like Aircall, Freshdesk, Gorgias, Intercom, and Zendesk.

How it works?

  1. Login to your Alloy Automation account > Create a New Workflow > Start From Scratch
  2. From the ‘Trigger Blocks’, choose the AfterShip Trigger from the ‘Apps’ section as your activation point.
  3. Follow the instruction given to paste the Alloy-generated link into your AfterShip account.
  4. Configure the workflow by selecting the desired trigger events from the Apps, Utilities, or Logic dropdown menu.

Description

Alloy Automation is a powerful automation tool for eCommerce businesses. The tool’s native integration with over 90+ apps spanning marketing, post-purchase engagement, customer support, order fulfillment, operations, and store development allows merchants to focus on the core operations of their business while automating the daily workflows. Replacing the need to download and connect multiple eCommerce apps with your store to channelize the different aspects of your brand, this tool offers a cost-effective and convenient way of integrating your store with multiple eCommerce apps, connecting data, and automating the workflows, so you can focus on what really matters.

Alloy Automation’s smooth integration with AfterShip allows its users to reap the benefits of its many applications with which AfterShip doesn’t have a native integration. Once your order leaves the store towards its original destination, you can simply automate the tasks that will follow with Alloy’s drag-and-drop workflow builder or find existing workflow templates in their marketplace. From sending customers proactive email and SMS shipments notifications of the latest order status, automating review generation once the order is delivered to handling customer delivery issues at the support helpdesk, merchants can automate the workflows with AfterShip as an activation point with intelligence-driven apps like Klaviyo, Twilio, SMSBump, Mailchimp, Stamped.io, Zendesk, Gorgias and more. No more juggling with dozens of apps and a workforce to manage the post-purchase efforts. Cut back on marketing, operational, and HR expenses by automating a major chunk of your tasks with Alloy Automation.

Boost customer retention with a branded tracking experience.