Send and schedule product review requests based on the actual delivery date (provided by AfterShip) to drive quality traffic, sales, and profitability.


  • Automate Review Collection: Identify the right time to ask customers to leave a review based on the delivery dates sent via AfterShip tracking webhooks.
  • Drive Conversions: Get a twofold increase in conversions with the star rating widget and reviews sidebar on the homepage, cart page, collection pages, and on product pages.
  • Increase repeat customers: Encourage customers to shop more. Reward them if they leave a positive review with photos upon order delivery.
  • Edit email time: Customize your review request messages, edit widget colors, font, size, position and email timings based on order delivery date.
  • Increase open rate: Drive maximum open rate by automating your review request flows according to the delivery status data provided by AfterShip.

How it works?

  1. Sign up for AfterShip account
  2. Make sure you have an active Loox account
  3. Go to the Integrations tab on your Loox admin and copy your AfterShip webhook link from the AfterShip section
  4. Go to AfterShip's webhook settings page and paste the link in the Webhook URL field
  5. Check the Delivered status checkbox and save your settings
  6. Verify your integration using the Verify button
  7. Edit your Email timing to schedule emails by selecting Delivery under the Email timing in Settings tab>Review request email


Loox is a photo reviews app that merchants can integrate with their online store to collect tons of photo reviews for their website. Show the customers your brand is as amazing as you say with beautiful reviews galleries, social proof popups, and star ratings on the home page, collection page, and product pages with Loox.

AfterShip is a scalable tracking solution that tracks shipments and gives merchants insightful delivery updates and tracking data from over 700 couriers like UPS, USPS, FedEx, and DHL. Allow online merchants take advantage of customer perception of their brand with photos reviews and star ratings received in perfect timing based on the shipment delivery date to drive more sales and build trust.

Now’s the time to give your customer lifetime value and business ROI a boost. What are you waiting for? Work AfterShip together with Loox to appropriately time your review generation campaigns to catch your customers’ initial excitement after the product delivery. Show your website visitors what customers think of your product listings on your website to skyrocket your conversions.

Boost customer retention with a branded tracking experience.