Send review and NPS emails according to order deliveries by integrating with AfterShip


  1. Automate review collection at the right to increase the email open rate and customer satisfaction.

  2. It leads to positive WOMM (word-of-mouth marketing) when you push NPS emails at the right time with the help of AfterShip.

  3. Send review emails right after successful order deliveries to capture the initial excitement of customers post-sales.

  4. Automate email flows according to the delivery status data provided by AfterShip and ensure a fabulous post-purchase experience effortlessly.

  5. Easier customer acquisition also happens because you can use collected reviews (positive ones) as testimonials on your website. It instills confidence in prospects to purchase from your brand, which eventually results in the customer base expansion.

How it works?

  1. Copy the webhook URL from your account.
  2. Now go to the ‘Notifications’ tab of your AfterShip account and look for the ‘Webhooks’ field.
  3. Click on the ‘Add webhook’ button and paste the copied URL.
  4. Under the ‘Events’ tab, select __"All events." __
  5. Save the changes

Description offers its users a platform to make meaningful connections with customers so that both CLV (customer lifetime value) and brand equity can be increased smoothly. Its customer-centric product, ‘Reviews & Ratings,’ plays a pivotal role in building social proof and identifying product optimization opportunities, which helps you gain a competitive advantage.’s seamless integration with AfterShip ensures automated review generation, once the order is delivered. This helps you monitor how much customers are satisfied with your brand and how well your products/services have lived up to their expectations.

AfterShip supports over 800 carriers, and which means you can easily get tracking data from almost all the renowned courier service providers. When you get tracking updates timely, it means your review emails reach customers’ inboxes at the right time.

This not only makes the collection of customer feedback easier but also sends a message regarding how much ensuring a splendid post-purchase experience matters to your brand. As a result, it leads to long-term customer loyalty and a strong brand image.

Boost customer retention with a branded tracking experience.