AfterShip Tracking

AfterShip Tracking

62 posts
Estimated delivery dates (EDD)

How to Excel at Managing Shopper Expectations During the Peak Season

For the annual peak season of Black Friday and Cyber Monday (BFCM), retailers prepare months in advance to source the best products, create the most enticing marketing campaigns, and plan the most efficient supply chain. Yet, all too often, the same retailers fail to devote adequate focus on managing shoppers’ order fulfillment expectations during and after the purchasing process, risking serious damage to their bottom lines and brand perception. In this article, you will understand the followi

AfterShip

Automizely is Now Part of AfterShip's New Brand

At AfterShip, we continually improve our users' experience with our products and services—from functionality, and navigation, to branding. Having said that, we are delighted to inform you that we have officially rebranded and reorganized our pre-purchase solutions into the 9 following products: Email, SMS, Popups & Forms, Reviews, Personalization, Feed, Affiliates, Page Builder and Traffic. We are delighted to introduce the latest version of AfterShip and can't wait to show you all it offers.

Carriers

AfterShip Adds 49 New Carriers From October 21, 2022 to January 31, 2023

Choosing reputable and reliable carriers is crucial for keeping your deliveries top-notch and enhancing your customers’ post-purchase experience. We have partnered with more reliable carriers to ensure a smooth shipping experience for your customers. Here are the new additions to our extensive list of carriers who partnered with us between October 21, 2022 and January 31, 2023. 🚛 ACI Logistix Headquarters: USA AfterShip courier page: https://www.aftership.com/carriers/acilogistix Website:

The Importance of EDD with Last-Minute Valentine's Day Shopping

Omnichannel retailers and DTC brands have long been aware of the importance of effective product pages to attract customers. While offering detailed and accurate product descriptions, high-quality product photography, and intuitive navigation can contribute to a favorable customer experience, one oft-forgotten aspect is including estimated delivery dates (EDD) on each product page. With last-minute Valentine's Day shopping occurring more frequently than ever before, EDD takes on even greater si

AfterShip

AfterShip Brand Update: Say Hello to Our New Branding

At AfterShip, we always strive to enhance our users’ experience of using our products, be it functionality, navigation, or branding. Having said that, we are delighted to inform you that we have officially rebranded and reorganized our post-purchase solutions into the 7 following products: Tracking [https://www.aftership.com/tracking], Returns [https://www.aftership.com/returns], Shipping [https://www.aftership.com/shipping], Protection [https://www.aftership.com/protection], Green [https://www

AfterShip

How to Improve the Final Mile to Save Time and Revenue

The last mile, when not optimized, can lead to higher staff workloads, longer turnaround times, and higher operational costs. Would you like to maximize your resources, and improve your lead times and on-time rates? Then it’s important that you prioritize and optimize your last-mile delivery. What is last-mile delivery? Also known as the final mile, last-mile delivery refers to the last phase of your supply chain, or the final leg of a shipment’s path. It includes everything between the process

AfterShip

How to Reduce WISMO Tickets

Have you got WISMOs aplenty? Are they setting you back with delays, customer contact overload, low efficiency, and lost revenue? Well, you’ve come to the right place. Let’s find out how to reduce those WISMO tickets. What is WISMO? WISMO is an acronym for “where is my order?”. It’s one of the most common customer queries in the eCommerce sphere, and it can come in the form of phone calls, emails, live chat messages, chatbot texts, social media posts, and SMS. WISMO tickets typically arise fro

AfterShip

How to Improve ROAS This BFCM season

As a retailer, you’re likely seeing lower return on ad spend (ROAS) than ever before. The reason? New privacy laws have made it harder to track user behavior and target ads. While the intention of these laws may have been good, they’ve had unintended consequences for retailers. And as a result, many are struggling to keep up with the competition. And while it seems like the obvious solution would be to focus on finding new customers, that’s not always the best strategy. Instead, focus on boost

Carriers

AfterShip Adds 17 New Carriers From September 10 to October 21, 2022

The need to choose reputable and reliable carriers is only growing and is indeed the first step to keeping your deliveries top-notch and enhancing your customers’ post-purchase experience. We have partnered with more reliable carriers to ensure a memorable shipping experience for your customers. Here are the new additions to our extensive list of carriers who partnered with us between September 10 and October 21, 2022. 🚛 AxleHire Headquarters: USA AfterShip carrier page: https://www.aftershi

AfterShip

Why Estimated Delivery Dates Are Critical in BFCM Retention

When it comes to eCommerce, conversion is key. If you’re an online seller, you want to make sure that you’re doing everything in your power to eliminate friction and increase conversion rates for your customers. And one way to do that is to provide accurate estimated delivery dates (EDD) to your consumers—before they even make the purchase. But, without a crystal ball, how can you accurately predict when a shipment will arrive? It's easy with this magical tool called AfterShip Predict that yo

AfterShip

Ensure 100% of Shipments Have Estimated Delivery Dates in This BFCM

With customer expectations rising at a brisk pace in the eCommerce space, many customers prefer getting an accurate estimated delivery date (EDD) from the online stores. If you are confused about how to reduce WISMO tickets in your business, EDD can significantly reduce WISMO queries and improve customer experience. Why is an estimated delivery date valuable to eCommerce businesses? Shoppers are eager to have an estimate of the delivery date once they place an order. And most importantly, ED

AfterShip

Improve GMV With AI-Driven Product Recommendations This BFCM

The eCommerce industry is evolving rapidly, and online retailers don’t want to be left behind when it comes to using the power of Artificial Intelligence (AI) to empower their sales and conversions. AI-driven product recommendations are reshaping the way consumers shop. Having said that, AfterShip adds AI-driven product recommendations functionalities into notifications emails and branded tracking pages to help merchants boost their gross merchandise value (GMV). Let's take a look at some of t

AfterShip

Reduce Post Purchase Dissonance With AfterShip BFCM Solutions

Have you ever bought something online and then questioned yourself as to whether you’ve made the right purchase? You’re not alone—many people buy products that initially attract their attention, but as time passes and they discover more choices, doubts can start creeping into their minds. What often follows is a feeling of uncertainty and regret, otherwise known as post purchase dissonance. Post purchase dissonance can happen with anything, from a basic t-shirt to a designer necklace, and it’

AfterShip

Choose the Best Carriers and Lanes for This BFCM With Transit Time Report

Tracking and optimizing transit time is one of the most crucial elements in an eCommerce business. It can enhance the post-purchase experience and reduce shipping costs and time significantly. AfterShip’s comprehensive transit time reports [https://admin.aftership.com/dashboard/transit-time] let you dive into meaningful carrier transit metrics accessible from a single dashboard. These reports can play a significant role in helping you understand the reasons behind longer transits and work on th

Protection

We Care About Your BFCM Parcel Safety: Everything You Need to Know About Porch Piracy

Imagine perfecting your post-purchase experience with every detail thoughtfully considered, only to have your carefully curated package stolen right off your customer's doorstep. Not only does this impact your bottom line, but it upsets customers—they may even blame you for it. This frustrating experience is known as "porch piracy". It's something we've all been affected by, and it can be a real problem for merchants and eCommerce business owners. In this post, we’ll take a look at what porch

Protection

Shield Your Parcel With Aftership Protection in This BFCM

As the number of merchants jumping on the digital bandwagon to sell their products online increases daily, the need to guard against the risk is becoming more prevalent. How about providing a premium experience to your customers in the event of a shipping loss or damage? Here’s the good news! Now, you can let your customers insure their shipments with AfterShip Protection, powered by InsureShield™ shipping insurance coverage, a quick and reliable process with a four days or less claim approval