AfterShip Returns

Thanks to the new AfterShip Returns integration with ShipHero, you can simplify creating RMAs for returns—automatically generating them within ShipHero every time a return is initiated. Why AfterShip Returns + ShipHero? With this integration, you can stop wasting time manually building returns in ShipHero. Our AfterShip and ShipHero integration provides your team with the necessary RMA data for hassle-free inspection and inventory updating, eliminating laborious manual work. With AfterShip R

AfterShip Returns announced multiple new features in January month to empower merchants to provide an enhanced post-purchase experience to their customers. Let’s take a quick look at all these features and how they can impact your business in a positive way. Customize content for the branded returns page Easy customization is one of the most crucial aspects of the eCommerce industry as it helps merchants like you create a unique look and feel for your store. It also helps to create a more per

The annual peak shopping season is here again. Retailers are prepping for Black Friday and Cyber Monday (BFCM). While it’s exciting to see high sales numbers, it’s inevitable that the flurry will bring with it an uptick in returns. And this is going to be problematic for the underprepared merchant. But with a bit of reframing and deeper understanding, it’s possible to convert returns into new revenue opportunities. We've put together 3 pointers that you can integrate into your returns process,

We continue to innovate and improve, adding value to the user experience and empowering you toward a seamless returns process. What’s the hoo-ha? We recently did a deep dive into the state of eCommerce and the online shopping experience and the study produced some key findings: • eCommerce is surging—shoppers are buying more online than they do in-store • Customer concerns over quality and sizing remain consistent • 75% of people report that shipping is often unreliable, with issues arising f

With Returnly discontinuing its service by October 1st and new subscriptions being terminated by September 1st, it's crucial to select another established platform promptly. Delaying the transition can lead to manual returns, operational inefficiencies, and a negative customer experience. This becomes even more critical during peak shopping periods like Black Friday and Cyber Monday, where the risk of lost sales and reduced customer loyalty is high. To save you time searching multiple sites, w

When it comes to keeping customers happy, having a painless returns process is key. But managing returns is essential to keeping customers happy and retaining their loyalty. There are many solutions out there to help you solve this problem—and that’s probably why you’re reading this blog. As you search, you might come across a solution called Happy Returns. It is one of the most comprehensive eCommerce returns solution available. The company offers a seamless, end-to-end solution that helps bu

Returns are an important part of running any eCommerce business. When customers are not happy with their purchase, they need to be able to easily return the item for a refund or exchange. Returns can also help businesses track what products are being returned most often and why so that they can improve their product offerings. There are a number of different eCommerce returns platforms available, each with its own strengths and weaknesses. Loop Returns is one such platform, and you might have c

Trusted by 3,600+ Shopify merchants to streamline their returns process AfterShip, a major post-purchase and tracking platform for e-commerce merchants, today announced that its key product, AfterShip Returns Center [https://www.aftership.com/returns], has joined the Shopify Plus Certified App Program [https://www.shopify.com/plus/partners/technology]. Each app is subjected to a thorough examination by the Shopify App Review and Quality Assurance Team to verify that it satisfies stringent requi

Returns can be costly and time-consuming for businesses, so it's important to have a system in place that makes the process as easy and efficient as possible. When looking for a returns platform, it's important to consider the needs of your business. Some things to consider include the number of returns you process each year, the type of products you sell, and the shipping and processing fees associated with each platform. Rebound Returns might be one of the platforms that come up in your searc

The majority of the merchants are well aware of the harsh reality of the eCommerce space that returns generate monetary losses, and if you fail to manage them effectively, you will end up losing a big chunk of your customer base. AfterShip Returns Center has launched the new ‘Analytics Dashboard’ to help you extract more actionable insights from your return orders and processes to reduce your return rate and boost customer lifetime value. What does the revamped Analytics Dashboard have in st

Are you an AfterShip Returns Center user? If yes, here’s a good news for you 😊 AfterShip Returns Center now supports integration with Gorgias. Gorgias is a popular customer service app for eCommerce businesses that aims to turn customer support into profit pools. Why integrate Gorgias with the AfterShip Returns Center? Gorgias’ seamless integration with AfterShip Returns Center sits at the core of quick response time and centralization of customer information. Here are a few perks of the in

APIs are becoming key to success for eCommerce businesses. They can help retailers get detailed insights into their customers and offer them products tailored to their needs at the right time. There are many platforms available in the market that have the potential to help you build more robust and scalable eCommerce solutions. These platforms can be easily integrated with your company’s business structure through an API, irrespective of how complex it may be. Introducing API & Webhook suppo