Returns Center

32 posts
AfterShip Returns Center

Maximize Customer Retention by Turning “Refunds” into "Exchange for Anything"

If you are in the eCommerce industry, you would know that not only are the ‘refunds’ expensive, they make you lose lifelong potential customers. So, is there an escape? Yes, there is. You can not only retain your revenue but also delight your customers and compel them to keep coming back by encouraging them to exchange an unwanted product with any other product in your catalog with an experience that feels like shopping. Introducing ‘Exchange for anything’ Managing returns leads to signi

AfterShip Returns Center

Expedite the returns process with the new automation rules

No one likes ecommerce returns! Neither the customer, who is already unsatisfied with the product and looking for a quick refund or the merchant who has to deal with hours of manual tasks, endless queries from a frustrated customer, and loss in revenue. Looking for a viable solution? You need to automate your returns process. Introducing “Shipment Received” and “Auto-refund” automation rules? Manually handling the ecommerce returns is not only monotonous but also involves a risk of manual

AfterShip Returns Center

Delight Your Customers and the Planet with “Green Returns”

Traditional return policies lack the flexibility and freedom which is required to meet the rising expectations of modern-day shoppers. Among various other pain points in an ecommerce business, accepting returns from customers is one that could easily be found at the top of the list. Accepting returns is not easy for e-commerce businesses because it not only consumes a significant amount of time but also costs capital related to shipping costs, damages, etc. In an attempt to give your custom

Product Updates

Display branded returns page now in up to 10 different languages

AfterShip Returns Center is the ultimate highly-optimized automated eCommerce product return solution carefully designed for eCommerce platforms like Shopify, BigCommerce, WooCommerce, Squarespace, Magento 1, and Magento 2. It now supports the returns page [https://admin.returnscenter.com/returns-page] in two new languages - Norwegian and Dutch for users subscribed to the growth or above plan [https://admin.returnscenter.com/settings/languages]. Read on to find out more about the feature and it

AfterShip Returns Center

Black Friday is here! Time to update your return policy

With the retail landscape shifting to the new normal due to the ongoing coronavirus pandemic, it would be something to look forward to if the busiest and craziest shopping weekend of the year would be a make or break for the retailers feeling the pain of the pandemic lockdown. Between 2013-2019, US retailers bagged more than a whopping $5 billion in online sales during the Black Friday weekend. Undeniably, this year too with the covid-outbreak, customers would be more inclined towards sweeping

Product Updates

AfterShip Returns Center now supports easy drop-off at FedEx Office® or Walgreens

AfterShip Returns Center [https://www.returnscenter.com] is glad to announce the launch of drop-off return packages service in collaboration with FedEx US. This brings fast-growing online retailers one step closer to delivering seamless returns experience to customers. Customers can opt-in to drop off return parcels at one of the 10,000 FedEx Office or Walgreens [http://www.fedex.com/easyreturns] stores by simply showing a QR code, without printing a label in advance. Return Center + FedEx = Ea

Product Updates

Generate FedEx labels automatically with Returns Center

Great news for retailers using FedEx for returns. Returns Center [https://admin.returnscenter.com/] now supports generating FedEx pre-paid returns labels automatically when customer requests for returns. So far Returns Center has supported 8 leading couriers worldwide, including UPS, USPS via Endicia, DHL, FedEx, Australia Post, Seko Logistics (Omni Parcel), Star Track, and Canada Post. 🎉 Returns Center is a smart return solution that enables retailers to provide the seamless return experienc

Product Updates

AfterShip Returns Center + Squarespace integration

Squarespace has been officially added to the Returns Center apps.Connect Returns Center to Squarespace [https://help.returnscenter.com/hc/en-us/articles/360047184314-Connect-Squarespace-to-AfterShip-Returns-Center] and set up an automated returns process for your store in minutes. You can find the free Returns Center plugin at Squarespace extension store too. > AfterShip Returns Center is a customizable, self-service portal designed to deliver a streamlined returns experience. Key benefits of

Product Updates

New Feature: Advanced Filters

AfterShip Returns Center [https://apps.shopify.com/returns-center-by-aftership?utm_source=update&utm_medium=blog&utm_campaign=update_20200415] now comes up with an advanced filtering tool. It allows you to filter out your orders by returns reason and request date, and make the results into insightful chunks . 👇 With the advanced filtering tool, you can: 1. Analyze a batch of orders or find a particular order easily. 2. Boost customer satisfaction by finding out key reasons why people return

Product Updates

Introducing Returns Center's Forever Free Plan (COVID-19 response)

We know that many e-Commerce businesses are affected by COVID-19 and we also realize this fight gotta be a long and tough one. Our team at AfterShip Returns Center decides to launch a Forever Free plan and hope this can help support the SMB businesses 🤟 Everyone is invited. ✅No payment method needed ✅3 returns each month ✅ No extra charge Get the FREE plan now [https://admin.returnscenter.com/settings/billing/choose-plan/?utm_source=updates&utm_medium=blog&utm_campaign=freeplan0403]