Returns Center

Returns Center

44 posts
AfterShip Returns Center

Black Friday is here! Time to update your return policy

With the retail landscape shifting to the new normal due to the ongoing coronavirus pandemic, it would be something to look forward to if the busiest and craziest shopping weekend of the year would be a make or break for the retailers feeling the pain of the pandemic lockdown. Between 2013-2019, US retailers bagged more than a whopping $5 billion in online sales during the Black Friday weekend. Undeniably, this year too with the covid-outbreak, customers would be more inclined towards sweeping

Product Updates

AfterShip Returns Center now supports easy drop-off at FedEx Office® or Walgreens

AfterShip Returns Center [https://www.returnscenter.com] is glad to announce the launch of drop-off return packages service in collaboration with FedEx US. This brings fast-growing online retailers one step closer to delivering seamless returns experience to customers. Customers can opt-in to drop off return parcels at one of the 10,000 FedEx Office or Walgreens [http://www.fedex.com/easyreturns] stores by simply showing a QR code, without printing a label in advance. Return Center + FedEx = Ea

Product Updates

Generate FedEx labels automatically with Returns Center

Great news for retailers using FedEx for returns. Returns Center [https://admin.returnscenter.com/] now supports generating FedEx pre-paid returns labels automatically when customer requests for returns. So far Returns Center has supported 8 leading couriers worldwide, including UPS, USPS via Endicia, DHL, FedEx, Australia Post, Seko Logistics (Omni Parcel), Star Track, and Canada Post. 🎉 Returns Center is a smart return solution that enables retailers to provide the seamless return experienc

Product Updates

AfterShip Returns Center + Squarespace integration

Squarespace has been officially added to the Returns Center apps.Connect Returns Center to Squarespace [https://help.returnscenter.com/hc/en-us/articles/360047184314-Connect-Squarespace-to-AfterShip-Returns-Center] and set up an automated returns process for your store in minutes. You can find the free Returns Center plugin at Squarespace extension store too. > AfterShip Returns Center is a customizable, self-service portal designed to deliver a streamlined returns experience. Key benefits of

Product Updates

New Feature: Advanced filters

AfterShip Returns Center [https://apps.shopify.com/returns-center-by-aftership?utm_source=update&utm_medium=blog&utm_campaign=update_20200415] now comes up with an advanced filtering tool. It allows you to filter out your orders by returns reason and request date, and make the results into insightful chunks . 👇 With the advanced filtering tool, you can: 1. Analyze a batch of orders or find a particular order easily. 2. Boost customer satisfaction by finding out key reasons why people return

Product Updates

Introducing Returns Center's Forever Free Plan (COVID-19 response)

We know that many e-Commerce businesses are affected by COVID-19 and we also realize this fight gotta be a long and tough one. Our team at AfterShip Returns Center decides to launch a Forever Free plan and hope this can help support the SMB businesses 🤟 Everyone is invited. ✅No payment method needed ✅3 returns each month ✅ No extra charge Get the FREE plan now [https://admin.returnscenter.com/settings/billing/choose-plan/?utm_source=updates&utm_medium=blog&utm_campaign=freeplan0403]

Product Updates

Print discounted USPS returns labels with Returns Center

Good news! You can now print discounted USPS returns labels with AfterShip Returns Center [https://admin.returnscenter.com] for your domestic USA orders. You can now enjoy CPP rates for USPS first-class service type without any shipment volume commitment. AfterShip Returns Center is the ultimate returns management tool [https://www.aftership.com/returns] for fast-growing retailers. Your customers can enjoy the seamless self-service returns experience - click, print and return. How it works

Product Updates

Product Update: Navigation & marketing assets in the branded returns page

Convert returns to sales with these newly launched marketing features Do returns seem like a loss? You may not be aware but there are hidden opportunities lying in it✌ AfterShip branded returns page [https://admin.returnscenter.com?utm_source=blog] helps you capitalize on this opportunity. ✨ New features have been added …. Deliver a delightful post-purchase experience with the AfterShip branded returns page. To optimize returns and convert them into sales we have added new customization feat

Product Updates

Product Update: Multi-language Branded Returns Page

To provide a personalized returns experience, multiple languages are available! You can now display the branded returns page in different languages. Language settings From the new admin portal [https://admin.returnscenter.com], go to Settings > Languages Click “Add languages”, and then you can add languages, also you can remove languages from the list. Further, you can change the default language of your returns page. Branded returns page Added languages will be displayed in the language dr

Product Updates

Product Update: Send web push messages to your subscribers in their time zones

Reach your subscribers at the right time It's hard to notify international customers at the right time as they are in diffferent time zones. We launched a new feature at Automizely Messages to solve this problem. A new scheduling option Simply choose Time zone of each subscriber while setup a web push schedule. All your subscribers will receive your message at the specific time in their own time zone. Try it out for free. Sign up Automizely Messages [https://apps.shopify.com/automizely-messag

Product Updates

Refund to Shopify orders in Returns Center

Today we launched a new update to our Returns Center product. We are now supporting Shopify merchants to refund directly from Returns Center. So you could manage your returns and refund in a single place. 2 options of Shopify refund For all Shopify merchants, you could easily Refund to original payment method to shoppers. If you are a Shopify Plus [https://www.shopify.com/plus] merchant, you could choose to refund to store credit by issuing Gift Card to shoppers. How to refund to original paym

Product Updates

Product Update: Returns Page in your language

Language setting in Returns Center You can choose a language for your Returns Page. A Localized Returns Experience Simply click the new Language setting. The following languages are available now: * Spanish * French * German * Portuguese * Chinese (Simplified) Contents in your Returns Page are switched once you save the language setting. Together with the customizable contents and notification emails, you are now able to provide a fully localized return experience for customers. Try