Returns Center

30 posts
Product Updates

Product Update: Navigation & marketing assets in the branded returns page

Convert returns to sales with these newly launched marketing features Do returns seem like a loss? You may not be aware but there are hidden opportunities lying in it✌ AfterShip branded returns page [https://admin.returnscenter.com?utm_source=blog] helps you capitalize on this opportunity. ✨ New features have been added …. Deliver a delightful post-purchase experience with the AfterShip branded returns page. To optimize returns and convert them into sales we have added new customization feat

Product Updates

Product Update: Multi-language Branded Returns Page

To provide a personalized returns experience, multiple languages are available! You can now display the branded returns page in different languages. Language settings From the new admin portal [https://admin.returnscenter.com], go to Settings > Languages Click “Add languages”, and then you can add languages, also you can remove languages from the list. Further, you can change the default language of your returns page. Branded returns page Added languages will be displayed in the language dr

Product Updates

Product Update: Send web push messages to your subscribers in their time zones

Reach your subscribers at the right time It's hard to notify international customers at the right time as they are in diffferent time zones. We launched a new feature at Automizely Messages to solve this problem. A new scheduling option Simply choose Time zone of each subscriber while setup a web push schedule. All your subscribers will receive your message at the specific time in their own time zone. Try it out for free. Sign up Automizely Messages [https://apps.shopify.com/automizely-messag

Product Updates

Refund to Shopify orders in Returns Center

Today we launched a new update to our Returns Center product. We are now supporting Shopify merchants to refund directly from Returns Center. So you could manage your returns and refund in a single place. 2 options of Shopify refund For all Shopify merchants, you could easily Refund to original payment method to shoppers. If you are a Shopify Plus [https://www.shopify.com/plus] merchant, you could choose to refund to store credit by issuing Gift Card to shoppers. How to refund to original paym

Product Updates

Product Update: Returns Page in your language

Language setting in Returns Center You can choose a language for your Returns Page. A Localized Returns Experience Simply click the new Language setting. The following languages are available now: * Spanish * French * German * Portuguese * Chinese (Simplified) Contents in your Returns Page are switched once you save the language setting. Together with the customizable contents and notification emails, you are now able to provide a fully localized return experience for customers. Try

Product Updates

Product Update: Auto approve RMA with Returns Center

Introducing Auto Approval Now you can skip the RMA approval process in Returns Center. Auto Approval Simply change the Approval Process setting of a Returns Method to Auto. While customers request a return with this Returns Method, the RMAs would be approved automatically. Customers receive the returns instructions right away. Try it out for free. Sign up Returns Center [https://apps.shopify.com/returns-center-by-aftership?utm_source=post&utm_medium=blog] .

Product Updates

Product Update: Zones and Routing Rules for Returns Center

What's new in Returns Center We are proud to announce the availability of Zones and Routing Rules in AfterShip Returns Center. Zones Group countries into a zone. Customers returns using the same ways in a zone. e.g. For US, we send returns labels to customers. e.g. For rest of world, customers could returns with their choice of couriers. Routing Rules Configure relevant Returns Methods to customers by setting rules in a "if this then that" manner. e.g. If returns reasons is Damaged items t