Returns Center

Returns Center

46 posts
Product Updates

Refund to Shopify orders in Returns Center

Today we launched a new update to our Returns Center product. We are now supporting Shopify merchants to refund directly from Returns Center. So you could manage your returns and refund in a single place. 2 options of Shopify refund For all Shopify merchants, you could easily Refund to original payment method to shoppers. If you are a Shopify Plus [https://www.shopify.com/plus] merchant, you could choose to refund to store credit by issuing Gift Card to shoppers. How to refund to original paym

Product Updates

Product Update: Returns Page in your language

Language setting in Returns Center You can choose a language for your Returns Page. A Localized Returns Experience Simply click the new Language setting. The following languages are available now: * Spanish * French * German * Portuguese * Chinese (Simplified) Contents in your Returns Page are switched once you save the language setting. Together with the customizable contents and notification emails, you are now able to provide a fully localized return experience for customers. Try

Product Updates

Product Update: Auto approve RMA with Returns Center

Introducing Auto Approval Now you can skip the RMA approval process in Returns Center. Auto Approval Simply change the Approval Process setting of a Returns Method to Auto. While customers request a return with this Returns Method, the RMAs would be approved automatically. Customers receive the returns instructions right away. Try it out for free. Sign up Returns Center [https://apps.shopify.com/returns-center-by-aftership?utm_source=post&utm_medium=blog] .

Product Updates

Product Update: Zones and Routing Rules for Returns Center

What's new in Returns Center We are proud to announce the availability of Zones and Routing Rules in AfterShip Returns Center. Zones Group countries into a zone. Customers returns using the same ways in a zone. e.g. For US, we send returns labels to customers. e.g. For rest of world, customers could returns with their choice of couriers. Routing Rules Configure relevant Returns Methods to customers by setting rules in a "if this then that" manner. e.g. If returns reasons is Damaged items t

Product Updates

Approve RMA with images in Returns Center

What's new in Returns Center We are introducing a new feature today. Let customers upload images of defect or damaged item with 3 simple steps. 1. Enable photos upload feature 2. Customers request returns and upload images 3. Retailers approve RMA with images Try it out for free. Sign up Returns Center [https://secure.returnscenter.com/sso/authorize?continue=register&utm_source=post&utm_medium=blog] .

Product Updates

Offer product exchange or refund to store credit with Returns Center

Today we’re introducing new features to simplify your product returns. What's new in Returns Center [https://www.returnscenter.com] Offer choices of returns resolution for your customers with a combination of the following. * Offer product exchange * Refund to store credit * Refund to original payment method Reduce returns with eligibility rules * Accept returns within 30 days of order date * Setup non-returnable product categories / tags * No returns of discounted items Accept retu

Product Updates

Product Update: Brand new Returns Center is launched

We have launched a brand new AfterShip Returns Center. History of AfterShip Returns Center In March of 2017, we launched our first release of Returns Center in Shopify App Store. It is a minimum viable product (MVP) which delivered just enough features to satisfy early Shopify retailers. Now in February of 2018, we have our Shopify App renamed to Returns Center Lite [https://apps.shopify.com/returns-center-by-aftership]. As the same time we launch a brand new Returns Center [https://secure.ret

Product Updates

Product renamed to AfterShip Returns Center Lite

What's new AfterShip Returns Center Lite [https://apps.shopify.com/returns-center-by-aftership] is a popular returns management tool on Shopify App Store. From now on, a word Lite is appended to the product name. AfterShip Returns Center Lite [https://apps.shopify.com/returns-center-by-aftership] (formerly AfterShip Returns Center) provides self-service returns portal, returns management, and automatic notifications. This new offering keeps the product free to run on any Shopify stores. With

Product Updates

Product Update: AfterShip Facebook Bot

A new Facebook Bot is launched on AfterShip Facebook page [https://facebook.com/aftership]. What's new * Track Shipments [https://www.aftership.com/features/shipment-visibility] within Facebook Messenger for all couriers * View last 10 shipments' status with 1 click * "Get Help" link to FAQ of deliveries Try it by sending a Facebook message to AfterShip Facebook page [https://facebook.com/aftership].

Product Updates

Product Update: Customize return reasons for Returns Center

Why customers return? You may want to know exactly why customers return your products. We preset a list of common return reasons in your Returns Center [https://apps.shopify.com/returns-center-by-aftership?utm_source=blog&utm_medium=post] . I have my own reasons So how to modify the reasons to fit your return policies? Or to add specific reasons for your products? Now you can setup your own list of return reasons. Simply to go Customization page and change it! Get Returns Center [https:/