Traditional return policies lack the flexibility and freedom which is required to meet the rising expectations of modern-day shoppers.

Among various other pain points in an ecommerce business, accepting returns from customers is one that could easily be found at the top of the list. Accepting returns is not easy for e-commerce businesses because it not only consumes a significant amount of time but also costs capital related to shipping costs, damages, etc.

In an attempt to give your customers a delightful post-purchase experience by putting both the customer and the planet front and center, AfterShip Returns Center has recently released an exciting feature called “Green returns.”

What is Green returns?

Green Returns enables brands to offer “return-less refunds” to their customers wherein the customers are refunded without being required to return the original item.

Using this return method for non-durable and inexpensive products can be really beneficial for your business, and the bonus part - it will significantly reduce the cost and environmental footprint of processing and handling returns.

Having said that, let’s take a peek into how Green returns offer merchants a green and smart way to tap into modern shopper’s sensibilities.

How is Green returns relevant for your ecommerce business?

Green returns can not just make a huge impact on your consumer’s happiness but also give you a sense of satisfaction that you are doing the right thing for your planet. Below are several ways in which this return method can make a positive impact on your business.

  • Woo loyal customers and turn them into your brand ambassadors with return-less refunds
  • Improves customer experience, operational efficiency and reduces environmental impact
  • An effective way to reduce the waste generated from retail returns
  • Best suited for beauty and intimates retailers that are often required to dispose of used or opened products associated with a potential health risk
  • Guarantee the best business outcome for the brand and the planet

Are you as excited as we are with this amazing feature? Here’s how you can set this up in your store.

How to Use Green returns?

Setting up Green returns is a seamless process that takes less than 5 minutes to get you going.

Here’s a detailed help article that covers step-by-step instructions for setting up Green returns in your AfterShip Returns Center account.

For more information checkout the video below.

In case you need any further assistance, feel free to connect with our support team 24/7 to assist you every step of the way.

So what are you waiting for? It’s time to win big by going green with 'Green returns' 😊