AfterShip

How to Improve Customer Experience: 13 Effective Strategies

The customer experience (CX) is the summation of a buyer's every touchpoint and engagement with your brand. Each impression, no matter how fleeting or significant, adds to the experience. And it's up to brands to create an experience that is not only frictionless, but so positive that customers can't wait to tell their friends and family about it. Plus, Zendesk's 2021 Customer Experience Trends Report [https://www.zendesk.com/customer-experience-trends/] found that three-quarters of customers a

AfterShip couriers

AfterShip adds 6 new couriers between 12th July and 25th July 2021

As you know, the interaction between your customer and your brand doesn’t end at checkout. Delivery, which possibly is the last touchpoint in your customer’s purchase process, involves the most critical phase that can make or break your brand’s reputation. A seamless delivery experience is the key to your brand’s reputation and growth. To ensure a painless post-purchase experience for your buyers, we keep expanding our list of the most reliable courier partners on a regular basis. Here are th

  • AfterShip
    AfterShip
AfterShip

What is Headless Commerce? Everything You Need to Know in 2021

eCommerce platforms powered by legacy systems are finding it difficult to satisfy their customers. Why? Because most consumers want more control over when and how they make their purchases. With an evolving digital landscape accelerated by the pandemic, it’s no wonder most people are getting more comfortable making purchases from their mobile phones, through kiosks, innovative Internet of Things (IoT) [https://en.wikipedia.org/wiki/Internet_of_things] devices, and even through their gaming cons

AfterShip

Customer Experience Management: What is it and How to Leverage it for Your Business?

Your success as an ecommerce business doesn’t just depend on offering the best products at the best prices — it also depends on effectively managing your customer experience. In fact, customer experience management might have a bigger impact on your growth than any pricing or product strategy. But don’t just take our word for it: According to a Walker report [https://walkerinfo.com/cxleader/customers-2020-a-progress-report/], the customer experience was expected to overtake price and product

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AfterShip

75 Customer Experience Quotes to Supercharge Your Business in 2021

Whether or not you’re making conscious decisions about it, your business is heavily involved in customer experience (CX). That’s because every business is. This customer experience quote from Dave Dyson, Senior Customer Service Evangelist at Zendesk [https://www.zendesk.com/blog/why-companies-should-invest-in-the-customer-experience/] , sums it up: "Customer experience involves every way a customer interacts with a company, at all stages of the customer journey — including the marketing mate

AfterShip

How is AfterShip Optimizing the Order Tracking Process for Shoplazza’s Merchants & Their Customers?

As the competition in the ecommerce space is getting intense every year, there is no second thought in the fact that “Customer is King.” and while there are dozens of factors contributing towards the success or failure of a business, customer satisfaction is one of the most important. One thing that differentiates great businesses from good ones is not just to attract customers but to retain them. Talking about the most critical challenges in the ecommerce industry, effective order tracking

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    AfterShip
AfterShip couriers

AfterShip adds 3 new couriers between 28th June 2021 and 11th July 2021

AfterShip has always remained the top choice among the top brands who wish to track and manage their shipments in the most seamless and hassle-free manner. To give your customers an enhanced, stellar, and smooth experience, we are actively partnering with the top shipping companies all across the globe. Here are the new additions to our 800+ carriers who partnered with us between 28th June 2021 to 11th July 2021. 🚛 EC Express Headquarters: China AfterShip courier page: https://www.aftersh

  • AfterShip
    AfterShip
AfterShip

What’s The Cheapest Way to Ship Packages? Find Out Now [2021]

As a small business owner, one of your top priorities is finding the cheapest way to ship your packages. However, there’s more to choosing a shipping and fulfillment method than simply going with the most affordable, bare-bones option. You have to consider the customer experience and other factors like shipping time, tracking, and location, just to name a few. You also need to factor the size and weight of your product into the decision. For example, the cheapest way to ship beauty products

  • Adeel
AfterShip

AfterShip New Features: Order & Pickup Date, Promised Delivery Date and More

Did you know that 74% of customers prioritize delivery most in the online shopping experience? Keeping the importance of optimizing the shipment deliveries in mind, AfterShip has introduced a bunch of handy features to help the merchants keep up with their delivery promises. Refine shipment data with ‘Order date’ and ‘Pickup date’ filters Engineers at AfterShip very well know the importance of shipment data and how the ease of accessing the key metrics can bring revolutionary results for the

eCommerce Tips

The Ultimate Guide for Optimizing Ecommerce Delivery in 2021

Launching an online business is so much more than building a pretty website. You need systems and processes in the background to get products into customers' hands. One key area is ecommerce shipping. Below, we take a look at what it is and what you need to know to kickstart your strategy. What is ecommerce shipping? Ecommerce shipping is the process of sending online product orders to the purchaser’s intended destination. This often involves an in-house and third-party collaboration. Ecommer