AfterShip Returns Center

A collection of 30 posts

AfterShip Returns Center

Manage Returns Better With the New Returns Setting Page: Carriers and Warehouses

A hassle-free returns experience is a necessity and key to creating repeat customers in a competitive retail landscape. To help you streamline your returns process and ensure a smooth returns experience for your customers, AfterShip Returns Center has added a new returns setting page called “Carriers and warehouses.” It enables you to manage your carriers and warehouse locations easily. With this returns setting page, you can connect your Postmen account with AfterShip Returns Center to auto-ge

AfterShip Returns Center

How To Counter Black Friday and Cyber Monday Bracketing?

Imagine for a second that you are shopping online for a new trench coat. The website you decide to buy your new furry companion from is new, and you are not entirely sure of the size you want to go with. You are pretty sure of the color, but you’re mulling over another shade that caught your attention. You decide to buy four new trench coats in two sizes and two different colors with the intention of returning at least two of them. Pretty awesome for you, but the retailer—not so much. In realit

AfterShip Returns Center

Upgrade and get more out of your AfterShip Returns Center plan

We continue to innovate and improve, adding value to the user experience and empowering you toward a seamless returns process. What’s the hoo-ha? We recently did a deep dive into the state of eCommerce and the online shopping experience and the study produced some key findings: • eCommerce is surging—shoppers are buying more online than they do in-store • Customer concerns over quality and sizing remain consistent • 75% of people report that shipping is often unreliable, with issues arising f

AfterShip Returns Center

5 Tips to Improve Your Black Friday and Cyber Monday Returns

Black Friday and Cyber Monday (BFCM) are an opportune time for online retailers to multiply their sales and increase revenue, with customers waiting all year long to grab mouth-watering deals. However, if you don’t have an efficient returns process and policy in place, it could be a stressful time for you and your business. Don’t worry, we’ve got you covered. This article unboxes some surefire tips that can turn your eCommerce returns into second-chance sales. Stay tuned. Surefire tips to stay

AfterShip Returns Center

The Top Returnly Alternatives and Competitors

Dealing with returns is one of the most challenging tasks in eCommerce. It will affect your customer experience, operational efficiency, and, ultimately, revenue. Fortunately, return management has emerged to streamline the process of returns, improve the user experience, and ease the longstanding business problem of returns and refunds. As you browse different returns management software, you might read about Returnly. It’s definitely a great tool, but it’s not the only player in the field.

AfterShip Returns Center

Create and Manage Flexible Return Routing Rules for Different Zones

Allowing customers to return products through various routes helps drive customer satisfaction. However, the cost of eCommerce returns is a massive burden on online businesses. It is crucial to have smart routing rules in place to ensure items are returned quickly at a minimal cost. AfterShip Returns Center has launched new return routing rules to help you easily configure and manage return methods that meet your business needs. Why is it relevant for your online store * Set up smart routing

AfterShip Returns Center

Add Tags and Images to the Returned Items to Manage Returns Better

How effectively you manage eCommerce returns can differentiate your brand and create a competitive advantage. Evaluating and optimizing returns operations and processes is crucial to ensure a hassle-free post-purchase experience for your customers. AfterShip Returns Center now allows merchants to add tags to the returned items to classify them based on their quality. Additionally, you can also add up to 6 images per returned item as proof to facilitate and fasten further processing. Let’s take

AfterShip Returns Center

Smooth Customer Notification Management With the Enhanced Notification Center

Today's customers don’t just want to order from your store and wait for it to get delivered. They expect you to engage with them throughout their buyer journey via seamless shipping notifications at every step of the way. Notification emails focus on customer retention and increase the lifetime value of your customers. Having said that, AfterShip Returns Center has upgraded its existing notification center to help you seamlessly manage the customer notification emails. In addition to that, we

AfterShip Returns Center

How to Embed the Returns Page Into Your Shopify Store

Generally, retail brands spend most of their budget on attracting new customers and leave a much smaller percentage dedicated to the post-purchase experience. It’s more cost-effective to retain a customer than to convert a new one. But how can you retain customers? Well, a straightforward way is by making your customers’ return experience as stress-free as possible. AfterShip Returns Center [https://www.aftership.com/returns] now gives you an opportunity to embed your returns page into your S

AfterShip Returns Center

Incentivize Exchange Over Refunds With Pre-Discount Credit

Many eCommerce companies are adopting customer-centric practices and return policies such as offering free shipping and returns, exchange benefits or discounts, etc., in order to increase purchase conversions. AfterShip Returns Center has launched the “Pre-discount credit” feature to help merchants incentivize exchange over refunds and reduce losses from product returns. Now, let’s first understand what exactly is a pre-discount credit. What is a pre-discount credit? When a customer buys a pr

AfterShip Returns Center

Streamline Your Returns Process With "Allowlist" and "Blocklist" Features

eCommerce returns are inevitable, but manageable. Many businesses face the problem of 'serial returners' — customers who deliberately buy more items to keep and plan to return a few later, resulting in increased losses for the merchants. AfterShip Returns Center has released the Allowlist and Blocklist features to help merchants mitigate this issue and cut returns costs significantly. With Blocklist, you can create a list of items that are not eligible for returns or exchange based on specif

AfterShip Returns Center

Improve Work Efficiency With Order Creation Within AfterShip Returns Center for Same Item Replacements

We are pleased to announce that AfterShip Returns Center has added one more feature in its kitty to smoothen the returns process and ensure a happy post-purchase experience for your customers. With this feature, merchants do not need to switch to Shopify or BigCommerce to create a new order manually. They can do it within the Returns Center dashboard in a matter of seconds. It helps them improve work efficiency significantly. Advantages of creating return orders within AfterShip Returns Center

AfterShip Returns Center

Optimize inventory management with AfterShip Returns Center's Restock feature

Are you struggling to maintain your inventory levels or suffering with business losses due to the inefficient returns process? It is crucial for eCommerce businesses to restock their returned items as soon as possible to avoid losses and maintain optimal inventory at all times. It’s time to recover losses from your returned items with quick restocking of products on Shopify and making them available for sale as soon as you receive the returned products. That’s exactly what AfterShip Returns Ce

AfterShip Returns Center

Return Magic Will Shut Down July 6: The Potential Impact + Alternative

As an online merchant, you know the importance of creating a great returns experience. But if you’re using Return Magic to streamline your eCommerce return processes, it’s time to look for an alternative. Here’s why: Return Magic is closing down on July 6th, 2022. Per its website, the Admin and service will no longer be accessible or function for users when Return Magic is sunset. The company also said it understands that this change may impact your return workflows and your business, which is

  • Adeel
AfterShip Returns Center

AfterShip’s Returns Center joins Shopify Plus certified app program

Trusted by 3,600+ Shopify merchants to streamline their returns process AfterShip, a major post-purchase and tracking platform for e-commerce merchants, today announced that its key product, AfterShip Returns Center [https://www.aftership.com/returns], has joined the Shopify Plus Certified App Program [https://www.shopify.com/plus/partners/technology]. Each app is subjected to a thorough examination by the Shopify App Review and Quality Assurance Team to verify that it satisfies stringent requi

AfterShip Returns Center

Happy Returns vs. AfterShip Returns: Which is Best for Your Business?

Are product return worries keeping you awake at night? Do you wish there was a better way to manage returns within Shopify? If the answer to both questions is yes, you need to familiarize yourself with solutions designed to simplify returns and even *shock alert* transform them into an advantage. AfterShip Returns and Happy Returns are two platforms that offer features to help merchants optimize and automate their return process. Both ensure a happy post-purchase experience by reducing return f

  • Adeel