AfterShip

A collection of 64 posts

AfterShip

Automizely is Now Part of AfterShip's New Brand

At AfterShip, we continually improve our users' experience with our products and services—from functionality, and navigation, to branding. Having said that, we are delighted to inform you that we have officially rebranded and reorganized our pre-purchase solutions into the 9 following products: Email, SMS, Popups & Forms, Reviews, Personalization, Feed, Affiliates, Page Builder and Traffic. We are delighted to introduce the latest version of AfterShip and can't wait to show you all it offers.

AfterShip

Unlock the Power of Shopify Checkout Customization: Why Merchants Need Them?

Learn Shopify's latest trends on checkout customization to enhance customer experience. What is Shopify checkout extensibility? Checkout extensibility is a new way to customize checkouts, which makes it easier and faster for Shopify Plus merchants to customize their checkout. It's easy to install third-party apps that allow you to customize your checkout in a variety of ways. It includes a suite of powerful platform features that give brands the ability to make code-free customizations to the

  • Yijin Ma
    Yijin Ma
AfterShip

AfterShip Brand Update: Say Hello to Our New Branding

At AfterShip, we always strive to enhance our users’ experience of using our products, be it functionality, navigation, or branding. Having said that, we are delighted to inform you that we have officially rebranded and reorganized our post-purchase solutions into the 7 following products: Tracking [https://www.aftership.com/tracking], Returns [https://www.aftership.com/returns], Shipping [https://www.aftership.com/shipping], Protection [https://www.aftership.com/protection], Green [https://www

AfterShip

How to Improve the Final Mile to Save Time and Revenue

The last mile, when not optimized, can lead to higher staff workloads, longer turnaround times, and higher operational costs. Would you like to maximize your resources, and improve your lead times and on-time rates? Then it’s important that you prioritize and optimize your last-mile delivery. What is last-mile delivery? Also known as the final mile, last-mile delivery refers to the last phase of your supply chain, or the final leg of a shipment’s path. It includes everything between the process

AfterShip

How to Reduce WISMO Tickets

Have you got WISMOs aplenty? Are they setting you back with delays, customer contact overload, low efficiency, and lost revenue? Well, you’ve come to the right place. Let’s find out how to reduce those WISMO tickets. What is WISMO? WISMO is an acronym for “where is my order?”. It’s one of the most common customer queries in the eCommerce sphere, and it can come in the form of phone calls, emails, live chat messages, chatbot texts, social media posts, and SMS. WISMO tickets typically arise fro

AfterShip

How to Improve ROAS This BFCM season

As a retailer, you’re likely seeing lower return on ad spend (ROAS) than ever before. The reason? New privacy laws have made it harder to track user behavior and target ads. While the intention of these laws may have been good, they’ve had unintended consequences for retailers. And as a result, many are struggling to keep up with the competition. And while it seems like the obvious solution would be to focus on finding new customers, that’s not always the best strategy. Instead, focus on boost

AfterShip

Why Estimated Delivery Dates Are Critical in BFCM Retention

When it comes to eCommerce, conversion is key. If you’re an online seller, you want to make sure that you’re doing everything in your power to eliminate friction and increase conversion rates for your customers. And one way to do that is to provide accurate estimated delivery dates (EDD) to your consumers—before they even make the purchase. But, without a crystal ball, how can you accurately predict when a shipment will arrive? It's easy with this magical tool called AfterShip Predict that yo

AfterShip

Ensure 100% of Shipments Have Estimated Delivery Dates in This BFCM

With customer expectations rising at a brisk pace in the eCommerce space, many customers prefer getting an accurate estimated delivery date (EDD) from the online stores. If you are confused about how to reduce WISMO tickets in your business, EDD can significantly reduce WISMO queries and improve customer experience. Why is an estimated delivery date valuable to eCommerce businesses? Shoppers are eager to have an estimate of the delivery date once they place an order. And most importantly, ED

AfterShip

Improve GMV With AI-Driven Product Recommendations This BFCM

The eCommerce industry is evolving rapidly, and online retailers don’t want to be left behind when it comes to using the power of Artificial Intelligence (AI) to empower their sales and conversions. AI-driven product recommendations are reshaping the way consumers shop. Having said that, AfterShip adds AI-driven product recommendations functionalities into notifications emails and branded tracking pages to help merchants boost their gross merchandise value (GMV). Let's take a look at some of t

AfterShip

Reduce Post Purchase Dissonance With AfterShip BFCM Solutions

Have you ever bought something online and then questioned yourself as to whether you’ve made the right purchase? You’re not alone—many people buy products that initially attract their attention, but as time passes and they discover more choices, doubts can start creeping into their minds. What often follows is a feeling of uncertainty and regret, otherwise known as post purchase dissonance. Post purchase dissonance can happen with anything, from a basic t-shirt to a designer necklace, and it’

AfterShip

Choose the Best Carriers and Lanes for This BFCM With Transit Time Report

Tracking and optimizing transit time is one of the most crucial elements in an eCommerce business. It can enhance the post-purchase experience and reduce shipping costs and time significantly. AfterShip’s comprehensive transit time reports [https://admin.aftership.com/dashboard/transit-time] let you dive into meaningful carrier transit metrics accessible from a single dashboard. These reports can play a significant role in helping you understand the reasons behind longer transits and work on th

AfterShip

Expanding into Europe - How to win the eCommerce Market With a European Fulfillment Network

The majority of D2C merchants and growing eCommerce companies eventually come to the point where expanding into Europe is the next logical step. The potential in Europe (750 million Internet users in 2022) even outshines that of North America (349 million Internet users in 2022), according to Internet usage statistics. Wouldn’t it be too good to be true if it was easy to just tap this potential? That’s right, there are indeed plenty of challenges ahead. And some of the most complex will be rel

AfterShip

The Top WISMOlabs Alternatives and Competitors

As a retailer, you're probably looking for ways to decrease the amount of time that you spend on tasks like receiving orders, fulfilling shipments, processing returns, and managing payments. One option that can help you streamline these processes is WISMOlabs, a retail management software solution that integrates POS systems with inventory and order management functionality. While WISMOlabs offers many benefits to retailers, there are also some alternatives and competitors in the market that y

AfterShip

The Top 17Track Alternatives and Competitors

If you’re looking for shipment tracking software, chances are you’ve come across 17track, and want to see how it compares to others in the market. It can be tough to find the best shipment tracking software for your eCommerce business. You've already done so much work creating products and marketing them to your target audience. The last thing you want is for customers to have a bad purchase experience because they can't track their orders well. Although 17Track is popular, it isn't the only p

AfterShip

The Top Wonderment Alternatives and Competitors

When you focus on making the post-purchase experience good for your customers, then that should start with a good post-purchase experience platform. And if you've been looking into this, you've probably come across Wonderment. Despite Wonderment's popularity and reputation, there are several alternatives on the market that might be better suited for your business. Some of these popular options offer many similar features and capabilities. In addition to these two platforms, you may also want to

AfterShip

The Top Linc Global Alternatives and Competitors

Are you studying your options between Linc Global and other solutions providers and feeling overwhelmed? Let us help you with that. Linc Global is great at what it does. It gives customers immediate order updates from the moment of purchase and provides options for multi-destination, combination, or split shipments. It also helps clients leverage their best-selling products and customers’ purchase histories to offer personalized recommendations for follow-up purchases. But Linc Global isn’t