eCommerce Tips

A collection of 23 posts

AfterShip

Unlock the Power of Shopify Checkout Customization: Why Merchants Need Them?

Learn Shopify's latest trends on checkout customization to enhance customer experience. What is Shopify checkout extensibility? Checkout extensibility is a new way to customize checkouts, which makes it easier and faster for Shopify Plus merchants to customize their checkout. It's easy to install third-party apps that allow you to customize your checkout in a variety of ways. It includes a suite of powerful platform features that give brands the ability to make code-free customizations to the

  • Yijin Ma
    Yijin Ma
eCommerce Tips

Tracking Number Doesn't Work - Is It Fake?

If you are an honest online store, have you ever received customers' complaints about tracking numbers not working? Customers wonder: * Is the tracking number fake? * Is the online store a scam? * Will I really receive my order? * Can I get the money back? All the panic a shopper have can result in canceling orders and multiple customer complaints, and, worst of all—you believe that the tracking numbers are real! In this article, I will tell you the mistake an online store makes and how

eCommerce Tips

How to Avoid Failed Delivery Attempts

Have you ever had the experience of a package going back to the sender because the receiver missed the delivery or the delivery address was wrong? Whenever a delivery fails, the delivery man leaves notifies the user regarding the next delivery time or asks the receiver to re-arrange the delivery according to their availability. But there could be unwanted delays due to various reasons such as - the receiver is not available to collect the package or have given a wrong delivery address. In this

eCommerce Tips

What is eCommerce? Everything you need to know [2022 guide]

The eCommerce industry has become an indispensable part of global retail sales. In fact, according to this Statista report [https://www.statista.com/statistics/379046/worldwide-retail-e-commerce-sales/], eCommerce revenues are projected to grow to 5.4 trillion [https://www.statista.com/statistics/379046/worldwide-retail-e-commerce-sales/] U.S. dollars in 2022. So it’s no surprise that as those numbers skyrocket, more people are showing an interest in eCommerce and the opportunities associate

AfterShip

Ecommerce Fulfillment 101: Everything You Need to Know

Without a solid ecommerce fulfillment process, your business is toast. There’s no way around this fact either. Heck, over 20 years ago, an article from the Supply Chain Management Review [https://www.pearsoned.ca/highered/divisions/text/cyr/readings/Ricker_KalakotaT3P1R2.pdf] examining the beginnings of Amazon called online order fulfillment the key to ecommerce success. And since then, ecommerce fulfillment has only become more competitive. So, what do you need to know to implement an effect

AfterShip

Expedited shipping: The definitive guide for businesses

You’d have to be living under a rock to think that expedited shipping isn’t an important business consideration. (But since you’re reading this, we know you’re not in that category — phew!) As consumers, we’re flooded with shipping choices that seem more like expectations than bonuses. Standard. Express. Next-day. Same-day. And as an ecommerce store owner, you’re likely wondering whether you need to offer expedited shipping to keep your customers happy — but you’ve probably got some question

AfterShip

What is a delivery exception? (+How to deal with them effectively)

Cha-Ching. You made a sale! Now it’s time to ship the order to the customer. You take the necessary steps: printing the shipping label, sending the package to your carrier, and waiting for the tracking status to say ‘delivered.’ But instead of marking the order as delivered, the courier updates its status to ‘delivery exception.’ Suddenly the customer is unhappy, and you’re confused about what to do next. Even though there’s no way to avoid delivery exceptions completely, there are steps yo

  • Adeel
AfterShip

What is headless commerce? Everything you need to know in 2022

eCommerce platforms powered by legacy systems are finding it difficult to satisfy their customers. Why? Because most consumers want more control over when and how they make their purchases. With an evolving digital landscape accelerated by the pandemic, it’s no wonder most people are getting more comfortable making purchases from their mobile phones, through kiosks, innovative Internet of Things (IoT) [https://en.wikipedia.org/wiki/Internet_of_things] devices, and even through their gaming cons

eCommerce Tips

The Ultimate Guide for Optimizing eCommerce Delivery in 2022

Launching an online business is so much more than building a pretty website. You need systems and processes in the background to get products into customers' hands. One key area is eCommerce shipping. Below, we take a look at what it is and what you need to know to kickstart your strategy. What is eCommerce shipping? eCommerce shipping is the process of sending online product orders to the purchaser’s intended destination. This often involves an in-house and third-party collaboration. eCommer

eCommerce Tips

Adopting Shopify Polaris Design - 6 Reasons and 6 Do's

We have applied Shopify Polaris Design [https://polaris.shopify.com/] to our admin portal, following Shopify's announcement at Unite 2018. It is not an easy decision especially it means you need to replace your whole UI component library (if there is one). In this blog we will share why we choose Shopify Polaris over other libraries or building our own library, and also tips of applying Shopify Polaris to your current design. And of course - big thanks to the Shopfiy Polaris team for this aweso

eCommerce Tips

How to Choose Your Local China Fulfillment Partner

There may be a lot of things to consider if you are selling products from suppliers in China to customers around world. From determining the most convenient location of operation to the method of fulfilling your orders. Here are some tips to help you. Fulfillment Partners: Local China or near-consumer provider? Some fulfillment providers, such as Amazon FBA, tend to shorten the buyers’ waiting time by using multiple warehouses and fulfill the orders in the nearest place from the buyer. This en

  • Guest
eCommerce Tips

How Can You Use Packaging to Encourage Customer Loyalty?

Many in eCommerce see shipping and handling logistics as an inconvenience. SaaS companies and online education only has to interact with their customers online; they never have to make physical contact. However, in eCommerce you are likely selling a product. This adds another layer to your operations; you have to take care of shipping your product and making sure it gets to your customer in good condition. This is an opportunity, not an inconvenience. Your brand’s relationship with your cus

  • Rachel Go
eCommerce Tips

How to Use AfterShip For Shopify in 5 Minutes

Table of Content. Click for direct access: 1. Install AfterShip via Shopify App Store 2. Install AfterShip via our Website 3. Video — How AfterShip Works 4. Video — How to Fulfil an Order and Add Tracking Number at Shopify? 5. How to add Tracking Page at Shopify? 6. Video — How to Insert AfterShip Track Button to my Shopify Store -------------------------------------------------------------------------------- It is easy to install AfterShip on your Shopify store. It takes less than 2 m

eCommerce Tips

Pros & Cons of Discounts: Is Discounting Right for Your Online Stores?

It’s Black Friday! And with Cyber Monday just around the corner, we know a lot of you may be on the fence about whether or not to jump on the bandwagon of discounting. Did you know that compared to non-holiday months, November and December earn 30% more eCommerce revenue? But there are pitfalls. I’m sure you’ve seen businesses that are constantly on a discount. After some time, the bright letters “SALE” and “50% Off” start to lose its effect. Of course you wouldn’t want to cheapen your brand b

eCommerce Tips

Why Net Promoter Score NPS® Matters For Your eCommerce Stores?

Your customers come and go. But how do you know if they are happy with their experience on your website? What's the signal? You may be selling more and more, and that's obviously a good sign. But are you really sure? You can feel the pulse of what your customers think about you on social media. It's easy to find both negative and positive tweets about your brand or products. Or they get in touch with you via Facebook, or send you emails to your customer support inbox. But they are not the m

eCommerce Tips

5 IFTTT Recipes To Run Your eCommerce Stores

Have you ever dreamed of having a robot doing tasks in the background? At AfterShip, we're all in to give you the recipes for doing more, with less efforts. So you can focus on growing your business. Meet IFTTT. You've heard about it before but you might have missed the opportunity to try it. IFTTT stands for “if this then that”. It's a free web-based service that allows users to create chains of simple conditional statements. All automated. They call these conditional statements recipes. One