eCommerce Tips

A collection of 41 posts

eCommerce Tips

Shopify updated its pricing, here's what changed

We are big fans of Shopify at AfterShip. We went to their recent Shopify Unite event a couple of months ago in San Francisco. It was a lot of fun [https://aftership.ghost.io/thank-you-shopify-unite/]. Many AfterShip users sign up with us through Shopify. [Our app]( https://apps.shopify.com/aftership" target="_blank) is among the essentials app to download when you launch your shop to delight your customers with automated shipment tracking [https://www.aftership.com/]. And it's free. Our users a

eCommerce Tips

Three inspirational quotes by Mark Zuckerberg at Facebook F8 2016

Facebook Mission > "Give everyone the power to share anything with anyone." - Mark Zuckerberg at F8 2016 Facebook Messenger Platform Moving forward, you can buy flowers or subscribe to news via Messenger. Facebook Messenger would be THE communication channel for connecting merchants with the buyers [https://www.aftership.com/]. Developers can build bots at Messenger, meaning it is also like your intelligent shop assistant. Yes - we could think of some cool features from AfterShip building

eCommerce Tips

Stripe is available in Hong Kong!

Great new! Stripe is now up and running in private beta in Hong Kong. The wait has been sooooo long for the Hong Kong startup community and we knew this day will come. Stripe targeting Asia is nothing new given that they have launched private beta in Singapore earlier. Fortune wrote an article in July 28 stated following: > This year Stripe plans to expand to Hong Kong, Japan, New Zealand, and Singapore; India and China are further down the road. How to sign up Stripe Beta Hong Kong? You j

eCommerce Tips

Three takeaways from Shopify Unite Conference

This is a thank you post to the Shopify team, particularly to the Apps, Shipping and Checkout teams. Over 100 Shopify employees and 1000 partners / developers met at the first-ever Shopify partner and developer conference Unite at San Francisco on Mar 22-23, 2016. > We've had an amazing two days. Huge thank you to all our partners and developers who made #ShopifyUnite [https://twitter.com/hashtag/ShopifyUnite?src=hash] awesome. pic.twitter.com/p8fanNsXUT [https://t.co/p8fanNsXUT] — Shopify

eCommerce Tips

How iHerb builds trust with international shoppers - shipping experience review on iHerb

Run an online store and ship domestically only to US, Canada or UK? Think twice after reading the following graph. While US and Canada are expected to see a strong growth of 14% and 16% annually, China, India and Mexico are enjoying a much ~faster~ crazier annual growth at 57%, 44% and 21% respectively according to Statista [http://www.statista.com/statistics/220177/b2c-e-commerce-sales-cagr-forecast-for-selected-countries/] . Are you ready for shipping internationally? In this article, I will

eCommerce Tips

4 Best Practices to Improve eCommerce Shipping Experience

The ideal shipping policy of an online store is free delivery and free returns, isn't it? If you have run an online store for a while, you should know that online shoppers are not that easy to please, especially with the presence of omni-channels and mobile shopping. In this article, I will go through 4 best practices for empowering shipping experience of an online store. 1. Free or discounted shipping Offer free or discounted shipping option has already become a norm in the ecommerce industry

eCommerce Tips

How many times do people track a package?

The question comes into my mind when we ask ourselves how important should an online store allow customers to track within the site [https://aftership.uservoice.com/knowledgebase/articles/174883-how-can-i-show-order-status-at-my-store-] . How frequent do people track a shipment? UPS suggests 2.42 times per shipment based on their 2012 fact sheet [http://www.pressroom.ups.com/Fact+Sheets/UPS+Fact+Sheet]. * Daily delivery volume =16.3 million packages &  documents * Online tracking Average = 3

eCommerce Tips

Tracking Number Doesn't Work - Is It Fake?

If you are an honest online store, have you ever received customers' complaints about tracking numbers not working? Customers wonder: * Is the tracking number fake? * Is the online store a scam? * Will I really receive my order? * Can I get the money back? All the panic a shopper have can result in canceling orders and multiple customer complaints, and worst of all...you believe that the tracking numbers are real! In this article, I will tell you the mistake an online store makes and how

eCommerce Tips

How to Avoid Failed Delivery Attempt

Have you ever had the experience of packages sending back to the sender because the receiver missed the delivery or the delivery address was wrong? Every time the delivery fails, the delivery man will leave a notice to remind the next delivery time or ask the receiver to re-arrange the delivery. But things happen: the receiver is on holiday, receiver do not see the notice or wrong delivery address. In this post, I will show you how AfterShip help you to_** minimize such problem**_ and get the pa