Bill Gates, a business tycoon, once said, “We all need people who will give us feedback. That’s how we improve.” We believe he has uttered golden words, because there’s nothing more valuable than customer feedback these days. Both positive and negative customer reviews help businesses greatly. How? Well, positive feedback sheds light on those factors that often leave customers impressed. By optimizing such factors, you can easily turn happy customers into brand advocates. On the other hand,
Striving to increase customer engagement is imperative, especially for eCommerce businesses, because it not only helps you build a strong brand image but also leads to better sales growth. With AfterShip’s new email editor, you can create eye-catching emails quickly and effortlessly. Compelling emails strengthen your bond with customers and also result in positive WOMM (word-of-mouth marketing). According to recent industry reports, 91% [https://blog.bit.ai/email-marketing-stats/#:~:text=Global
It has been a while since we wrote about AfterShip features (sorry for being lazy on marketing ;). We now switch to ghost [https://ghost.org/] platform for our blog and hopefully forcing ourselves to write more. While we grow our team to now 23 people (in which 21 are developers), the team has been working hard to rewrite AfterShip API [https://www.aftership.com/] and upgrade to v5. We have learned a lot in the last 3 years and it is time to clean up the codes and make the system more scalable.