Skip to main content

ZenMarket

ZenMarket Order Tracking

About ZenMarket

ZenMarket is a popular Japanese proxy shopping service that allows users to purchase products from Japanese online stores and auctions. It was launched in 2013, aiming to provide an easy and affordable platform for international customers to access Japanese products while overcoming language barriers and shipping difficulties.

Services Offered

ZenMarket offers services such as buying and bidding on items from popular online shopping platforms like Rakuten, Yahoo! Auctions Japan, and Amazon Japan. Users can also request assistance in purchasing items from other sites or specific sellers. The platform consolidates your purchases into one shipment, saving on shipping fees and simplifying the process.

Fee Structure

ZenMarket charges a flat fee of 300 JPY per item, regardless of the item's price. This covers their services, from placing bids or orders on your behalf to arranging shipment. International shipping costs are not included in this fee and vary depending on the carrier and destination country.

Payment Methods

Users can deposit funds to their ZenMarket account using various payment methods like PayPal, credit cards (Visa, MasterCard), or local payment options (for example, iDEAL). This enables them to participate in auctions or easily pay for their purchases after accumulating funds in their accounts.

Languages Supported

ZenMarket offers a multilingual website interface with English, Russian, French, Spanish, Mandarin Chinese, and Ukrainian language options for easier browsing and customer support.

Customer Support

ZenMarket provides customer support through their online chat system where users can ask questions about the service or get help with issues related to purchasing or shipping.

ZenMarket Shipping Carriers

The Depot is using 3 carriers to delivery their order, including Fedex, UPS, Japan Post. See the full list of The Depot shipping carriers.

Frequently Asked Questions

How can I track ZenMarket order status?

You can track your order status in AfterShip tracking page: https://www.aftership.com/track by using the tracking number that you received in your order confirmation email.

What carrier delivers for ZenMarket?

ZenMarket is using [object Object], [object Object], [object Object] to deliver their order.

Is ZenMarket from Japan?

Yes, ZenMarket is from Japan. It's headquarters is located in Osaka, Japan.

What platform does ZenMarket use?

ZenMarket is using Custom Cart to build their online website.

What is the official website of ZenMarket?

ZenMarket official website is https://zenmarket.jp.