Experiència de seguiment de la marca DPD
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Experiència de seguiment de la marca DPD

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Sobre DPD

DPD són les sigles de Dynamic Parcel Distribution, un servei de lliurament de paquets que opera principalment a Europa. Fundada el 1977 a Alemanya, DPD és ara una marca internacional i forma part del DPDgroup, que pertany al grup francès La Poste. DPD ofereix serveis d'enviament nacionals i internacionals, incloses opcions de lliurament exprés i estàndard, així com solucions de seguiment i altres solucions logístiques. L'empresa s'ha guanyat una reputació per la seva fiabilitat, eficiència i ús de la tecnologia per millorar l'experiència del client.

Tipus de servei DPD

DPD ofereix una varietat de tipus de serveis per satisfer les diverses necessitats d'enviament dels seus clients. Alguns dels principals serveis que ofereix DPD inclouen:

  • Enviament nacional: DPD lliura paquets dins del país d'origen, oferint diferents terminis i opcions en funció dels requisits del remitent.
  • Enviament internacional: DPD ofereix serveis de lliurament de paquets internacionals a Europa i altres països del món, amb diversos temps de trànsit i punts de preu per adaptar-se a les preferències individuals.
  • Enviament exprés: per a lliuraments amb temps, DPD ofereix serveis d'enviament exprés que garanteixen terminis de lliurament més ràpids que els serveis estàndard, tant a nivell nacional com internacional.
  • Predicció i seguiment del meu paquet: aquesta funció avançada de seguiment de paquets permet als clients rebre una finestra d'entrega estimada d'una hora i fer un seguiment dels seus paquets en temps real, garantint una experiència de lliurament transparent i còmoda.
  • Xarxa de recollida: DPD opera una xarxa de punts de recollida on els clients poden recollir els seus paquets a l'hora que els convingui, oferint flexibilitat i comoditat.
  • Solucions empresarials: DPD també ofereix solucions a mida per a empreses i minoristes de comerç electrònic, incloent integració d'API, gestió de devolucions i opcions d'enviament especialitzades.

Estat DPD Tracking

Dpd Tracking Status description
Return to sender The package is on its way back to the sender
New delivery date A delivery appointment is scheduled
Transfer to Pickup parcelshop by DPD driver. The package arrived at a pickup point near you and is available for pickup
Picked up from Pickup parcelshop by consignee. Shipment delivered successfully
Delivered by driver to Pickup parcelshop. The package arrived at a pickup point near you and is available for pickup
We're sorry but your parcel couldn't be delivered as arranged Delivery of the package failed due to some shipping exception
Consignee Moved Delivery of the package failed as the customer relocated
Consignee Refused shipment Delivery of the package failed as the recipient refused to take the package due to some reason
Delay due to weather conditions Package delayed due to some unforeseen reasons
Technical delay (Airline Operator) Package delayed due to some unforeseen reasons
Awaiting new delivery address Delivery of the package failed due to some shipping exception
Awaiting paperworks from consignee Delivery of the package failed due to some shipping exception
Awaiting paperworks from origin Delivery of the package failed due to some shipping exception
Awaiting payment from consignee Delivery of the package failed due to some shipping exception
Awaiting sender confirmation Delivery of the package failed due to some shipping exception
Flight Canceled by Airline Operator Delivery of the package failed due to some shipping exception
Handling Delay by Airline Operator Delivery of the package failed due to some shipping exception
Held in customs Delivery of the package failed due to some shipping exception
Held in Warehouse(High Value) Delivery of the package failed due to some shipping exception
Labor strike at destination Delivery of the package failed due to some shipping exception
Marked as not received Delivery of the package failed due to some shipping exception
Message left for consignee Delivery of the package failed due to some shipping exception
Missing shipment due to Airline operator Delivery of the package failed due to some shipping exception
Sender asked to cancel delivery Delivery of the package failed due to some shipping exception
Sender phone number is wrong Delivery of the package failed due to some shipping exception
Consignee details Insufficient Package not delivered due to incorrect recipient address
Consignee Requested Return to Origin The package is on its way back to the sender
Sender Requested Return to Origin The package is on its way back to the sender
Entered to return process The package is on its way back to the sender
In return process The package is on its way back to the sender
Returned due to unsuitable shipment The return package has been successfully received by the sender
Shipment drawn back The return package has been successfully received by the sender
Shipment returned The return package has been successfully received by the sender
Shipment destroyed Shipment damaged
Exceptional customs inspection Delivery of the package failed due to some shipping exception
Consignee Address Changed Recipient not available at the given address
Consignee Address is Wrong Package not delivered due to incorrect recipient address
Consignee office closed permanently Business is closed at the time of delivery
Consignee On Holiday The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again
Consignee phone number is wrong The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again
Customs transactions OK Customs clearance completed
at the customs clearence point Package handed over to customs for clearance
Entered to customs examination Package handed over to customs for clearance
Delivery rescheduled by consignee Shipment forwarded to a different delivery address
Consignee contacted The customer is contacted before the final delivery
Out for delivery The package is out for delivery
Consignee pickup from office The package arrived at a pickup point near you and is available for pickup
Hold for pick up from office (Cnee's Req.) The package arrived at a pickup point near you and is available for pickup
Hold for pickup The package arrived at a pickup point near you and is available for pickup
Order information has been transmitted to DPD The carrier received a request from the shipper and is about to pick up the shipment
Unfortunately we have not been able to deliver your parcel Delivery of the package failed due to some shipping exception
Collected by consignee from Pickup parcelshop Shipment delivered successfully
The consignee did not collect the parcel. The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again
return to sender The package is on its way back to the sender
returned to sender The return package has been successfully received by the sender
delivery attempted The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again
attempted delivery The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again
delivery attempt The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again

Àrea de Servei DPD

DPD is an international parcel delivery service, with its primary focus on European countries. The company's service area covers a vast majority of the continent, including but not limited to:

  • United Kingdom
  • Germany
  • France
  • Spain
  • Italy
  • Netherlands
  • Belgium
  • Poland
  • Czech Republic
  • Austria
  • Switzerland
  • Ireland
  • Scandinavian countries (Denmark, Sweden, Norway, Finland)
  • Baltic States (Estonia, Latvia, Lithuania)

In addition to Europe, DPD also offers shipping services to select countries outside of Europe through various partnerships and subsidiaries. However, its international reach beyond Europe might be more limited compared to some other global delivery providers.

Please note that the scope and availability of DPD services can vary depending on the destination country and specific regional offerings. To verify if DPD covers a particular location or to get detailed information about the services they provide in your area, it is best to consult their website or contact their customer support.

DPD Tracking Format de nombre i exemples

DPD tracking numbers typically follow a specific format, but there may be slight variations depending on the country of origin or destination. The most common DPD tracking number format consists of 14 digits, like this:

01234567891234

However, DPD also uses other formats for its various subsidiaries and services. Some examples are:

  • DPD UK: 12 or 14 alphanumeric characters (e.g., 05123456789123 or ABCDEFGHIJKLMNOP)
  • DPD Germany: 12-digit numeric format (e.g., 012345678912)
  • DPD France: 12 to 14-digit numeric format (e.g., 0123456789012)

Please note that these are just some examples, and the tracking number format might differ slightly based on your location or service type. When in doubt, refer to the information provided by DPD when you receive your tracking number or consult their customer support for guidance.

Preguntes freqüents

Vegeu què diuen els nostres clients sobre el nostre seguiment d'enviaments

Aurelie S.
Aurelie S. - Gestor de comptes a Octave Assurances Inc
Servei increïble!! Són ràpids de respondre, pacients, SUPER ÚTILES Són molt acollidors i sempre ens fan un seguiment per assegurar-nos que estem bé amb el nostre procés! Gràcies
Kartik L.
Kartik L.—SDL
Fàcil i poderós! La plataforma era fàcil d'utilitzar i em va encantar que ajudés a integrar diverses dades de seguiment en un sol lloc i em notificava els estats i els retards. El seu fàcil ús i em va encantar em va permetre personalitzar la meva pàgina fins a cert punt!
Nitin R.
Nitin R. - Tècnic Especialista
Gran aplicació Shipping per a enviaments in situ. Enviament ràpid, múltiples opcions de socis d'enviament, lloc fàcil d'utilitzar, recollida ràpida també de Marchant, l'atenció al client és bona. Es pot enviar entre països
Charles C.
Charles C. - Especialista en informàtica
Enviament precís i fàcil Tracking. El millor aspecte per a mi és la manera com es poden seguir fàcilment els enviaments. La interfície és senzilla, ben dissenyada i fàcil d'utilitzar. Una altra cosa que m'agrada és la disponibilitat d'aplicacions mòbils que permeten escanejar fàcilment codis de barres i rebre notificacions push. També m'agrada que el servei sigui bastant assequible.
Verified User
Usuari verificat a l'Hospital i Atenció Sanitària
Bona solució de seguiment de comandes amb cobertura global. Atenció al client Preus flexibles Gestió de comptes: autoservei Fàcil d'integrar Interfície d'usuari senzilla Personalització de les API Coneixements i anàlisis útils Resposta als problemes: excel·lent

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