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How to track Australia Post packages?

There are two primary channels available for tracking Australia Post packages: third-party tracking platforms and the official website or mobile application. If you prefer using a third-party tracking tool, the AfterShip Tracking Page is a convenient option. Alternatively, you can utilize the official channels provided by Australia Post. The AusPost tracking service website outlines three methods for tracking Australia Post parcels. Here's a summary of these methods:

  1. AfterShip Tracking Page

  2. Track with Australia Post tracking number

  3. Use a MyPost account

  4. Download the AusPost app

Track Australia Post packages with AfterShip Tracking Page

AfterShip provides a dependable and thorough package tracking solution for numerous postal services. If you're searching for a convenient third-party platform to monitor your Australia Post packages, the AfterShip Tracking Page would be an excellent option.

1. Find your tracking number:
Check your email or any confirmation messages you received when placing your order. The tracking number is typically provided by the shipping company or the online retailer.

2. Visit the AfterShip Tracking Page:
For easy tracking, go to the AfterShip Tracking Page by clicking on this link: https://www.aftership.com/track. It's a convenient platform that supports tracking for various shipping carriers.

3. Enter your tracking number:
Once you're on the AfterShip Tracking Page, locate the search bar or input field provided. Enter your Australia Post package tracking number accurately into the designated area. Then, click on the "Track" button to proceed.

4. Review tracking information:
After you've submitted your tracking number, give the website a moment to process the request. Shortly thereafter, you'll see an updated page displaying the most recent status of your package. This information includes details such as the package's last known location and an estimated delivery date based on the available data.

Track Australia Post Parcels with tracking number

Here's a step-by-step guide to tracking Australia Post parcels using a tracking number:

  1. Have your tracking number ready.
  2. Go to https://auspost.com.au/mypost/track/#/search.
    Use the search bar on the page to enter your tracking number accurately.
  3. Click "Track" to start the search.
    The system will display detailed tracking information, including status, location, and updates.
  4. Review important details like dispatch dates, facility arrival, and delivery attempts.
  5. Sign up for email or text notifications for future updates if desired.
  6. Contact Australia Post directly through their customer service channels for further assistance.

Here are some pictures below to help you understand the guide more easily.

This is a screenshot captured at auspost tracking page.

This is a screenshot captured at auspost tracking status page.

Track AusPost Parcels with MyPost account

MyPost is an online service by Australia Post. It offers features like parcel tracking, inquiries, and delivery preferences. You can follow the guidelines to own your MyPost account and track your AusPost packages:

  1. Access your Australia Post account: Firstly, visit the official website at https://auspost.com.au. Once you're on the homepage, look for the login option conveniently located in the top right corner of the page. By clicking on the login option, you will be able to securely access your account and benefit from various features provided by Australia Post.

  1. Set up a MyPost account: If you don't have an account yet, just click on the "Sign up" link available on the Australia Post website. Follow the prompts to create an account using your email address and a secure password of your choice.

  1. Arrive at your dashboard: The dashboard serves as your home base, providing quick access to essential tasks and information related to your Australia Post activities. This one-stop hub provides you with convenient options to manage your parcels effortlessly. From this central location, you can easily track your parcels, make online inquiries directly through Australia Post, and even select alternative delivery addresses if needed.

  1. Track your parcel: Simply head over to the tracking tab, conveniently located within the interface. There, you'll find a designated area where you can enter the tracking number associated with your order. After entering the tracking number, you'll gain instant access to real-time shipping updates and pertinent details regarding your package's whereabouts. Australia Post's tracking feature empowers you with valuable information about your parcel's journey, including any available editing options like redirecting the delivery.

Track AusPost Parcels with AusPost app

Step 1: Download and Install the AusPost App

Firstly download the AusPost app on your smartphone, tablet, or smartwatch. You can find the app on the App Store for iOS devices or Google Play Store for Android devices.

Step 2: Create an Account or Log In

After installing the app, create a new account if you don't have one already. If you already have an account, simply log in with your existing credentials. This will allow you to access all the features of the AusPost app.

Step 3: Access Parcel Tracking Features

Once you're logged in, you can access various features of the AusPost app that make it easy to track and manage your deliveries. Look for the parcel tracking section within the app's interface.

Step 4: Track Your Parcels

In the parcel tracking section of the app, you can enter the tracking numbers of your Australia Post parcels. The app will automatically retrieve the latest tracking information for your shipments, allowing you to track their progress and estimated delivery dates.

Where can I find my Australia Post tracking number?

The location of your tracking number or article ID may vary depending on the service used and how the item was posted.

For senders:

  • If you posted the item at a Post Office counter, you can find the tracking number or article ID on the receipt.

  • If you utilized one of our tracked services such as prepaid satchels, you can locate the tracking number on the barcode or removable sticker.

For receivers:

  • If the sender provided your email address, we will send you emails with the tracking number and updates on the item's progress through AusPost’s free Track Advice service.

  • If you made an online purchase, the tracking number or article ID might be included in your order confirmation or invoice.

What does an Australia Post tracking number look like?

It is a 13-digit alphanumeric code that starts with two letters, followed by nine digits and ends with "AU" most of the time.

Can I track an item without an AusPost tracking number?

To track your item, you must have the tracking number or article ID ready. Aus Post cannot use other details like name or address for tracking, as the unique tracking number is necessary to identify items in their network.

I've lost my receipt with my tracking number on it. Is there any other way that I can track my item?

If you've lost your receipt with the tracking number, it's not possible to track your item without it. AusPost tracker cannot assist in tracing your item without the tracking number.

How do I track my Australia Post Global package?

For tracking your Australia Post Global package, you have multiple options.

  1. Use AfterShip Tracking Page by entering your tracking number for reliable results.
  2. Alternatively, visit the official Australia Post website or use their MyPost account for detailed tracking and notifications.
  3. You can also download the AusPost app for tracking on your mobile devices.

Select the method that suits you best to easily track your package. Moreover, you can either check out Aus Post’s comparison table on international delivery services, which displays the tracking availability of different services, or you can access our tracking service for more comprehensive information regarding tracking.

How will I know if my international parcel is being held in customs?

If mail is retained for a long time or experiences delays due to customs or quarantine authorities, they will contact the recipient directly to inform them. Similarly, if you notice the tracking status as 'possible delay' while tracking your item or receiving tracking notifications, it could imply that the item has been held up by customs.

Australia Post

Australia Post is the government-owned postal service provider in Australia. It is responsible for providing postal services, including collection and delivery of letters and parcels, stamp production, postal retail and financial services across Australia. It was formerly known as the Postmaster-General's Department (PMG) and was established in 1901. Australia Post operates through its vast network of retail outlets, post offices, licensed post offices, and agents. It also has operations in the Asia-Pacific region and the United Kingdom.

Frequently Asked Questions

How accurate is AusPost tracking?

Australia Post is upgrading its tracking technology with 26,000 handheld scanners to provide real-time updates and photograph delivery when no one is home. The machine-to-machine tracking will run on Telstra's network and BlackBay's application, replacing the current sticker system for a more accurate tracking experience. While this upgrade will improve tracking accuracy, external factors such as weather or unforeseen circumstances may still impact delivery times.

Why can't I track my package Australia Post?

Reasons why you may be unable to track your package with Australia Post: wrong tracking number, delayed information, lost package, or incorrect delivery address.

How long does Australia Post shipping take?

The delivery time for Australia Post shipping varies depending on the destination, shipping method and time of posting. Generally, domestic standard parcel post can take 2-6 business days, while Express Post can deliver within 1-2 business days depending on the location. International delivery times vary depending on the country and shipping method chosen, but can take anywhere from 3-25 business days.

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