Canada Post Tracking

How to Track Canada Post Packages and Shipment

Canada Post has its official tracking page. Parcel senders and receivers can track their items on the Track tool of Canada Post using tracking, delivery notice cards or reference numbers.

Track Canada Post Parcels on the official page

• To use the Track tool, you need a tracking number from your receipt or package, a Delivery Notice Card that you received, or a reference number provided by the person who shipped the package and the shipping date.
• To track your package, enter the tracking number, Delivery Notice Card number, or reference number in the Tracking Number box and press the Track button to view your delivery status on the results page.

Track Canada Post on AfterShip

Another way to track Canada Post parcels is to use the AfterShip tracking page. Here are the steps to follow:

• Find your tracking number;
• Visit the AfterShip Tracking Page by following this link: https://www.aftership.com/track.
• Enter your tracking number: On the tracking page, enter your Canada Post package tracking number and click the "Track" button.
• Review tracking information: After a moment, the website will display the current status of your package, including its logistics progress, last known location and estimated delivery date.

What do tracking numbers look like and where to find them?

Most tracking numbers are 11 or 13 alphanumeric characters ending in CA or 16 digits. For example, 1111 1111 1111 1111 or AA 111 111 111 AA.

To locate your Canada Post tracking number, you have a few options:

• Check the receipt that you received when sending the parcel. The Canada Post tracking number is typically located just below the barcode on the receipt.
• Examine the shipping label attached to the parcel. The tracking number should be printed on the label.
• Refer to the confirmation email or message you received after sending the parcel. The tracking number might be included in the email or associated with the provided phone number.

If I lost the tracking number for my package. What can I do?

Try checking your email for a tracking link, contacting the sender, or checking your recent tracking history on our website. To make things easier next time, sign up for automatic tracking, download our app, or save your tracking number in your account dashboard. Additionally, as a sender, you can enter the tracking number before shipping or take a picture of the label. If you created the label online, you may be able to obtain a copy.

Delivery Notice Card Number Tracking

A Delivery Notice Card number is made up of 15 digits and serves the same purpose as a tracking number. You can find your Delivery Notice Card number on the notification card you received in the mail. You can enter the delivery notice card number on the Track page for updated logistics information.

Reference Number Tracking

Senders create reference numbers for some packages. If a reference number is available for your package, you can contact the sender to request the unique number or description. If you ordered your package online, you may find a reference number in the shipping confirmation email from the sender and you can use it to track your parcels.

Common Tracking Statuses

After you’ve entered your tracking number into Track, the results page will show you the most current information available about the location and status of your delivery. The tracking statuses that you may encounter frequently include:

• In transit
• Out for delivery
• Notice left
• Delivery Attempt Made / Rescheduled for delivery next business day
• Verifying recipient's address; Possible delay
• Check delivery progress
• Item held by customs
• Delivered as a safe drop
• Available for pickup
• Tracking information is unavailable

Track International Parcels Sent from Canada

If you are sending or receiving international packages from Canada, you can track them using the tracking number provided on your shipping label or receipt on our Track page or on a third-party platform like AfterShip Tracking third-party that some delivery services such as Small Packet™, Letter-post, Registered Mail™, and International Parcel™ do not offer tracking information or delivery confirmation for both U.S. and international destinations.

Track International Packages Coming to Canada

To locate your package and check its current status, you can use the Track feature (if you have a tracking number). In case the status is not shown in Track, you should get in touch with the sender and request them to look into it with their national postal service.

My package is in customs. What can I do?

International packages undergo screening before delivery, and customs clearance times depend on various factors. Canada Post cannot intervene or check the package's status in customs, but providing complete information before shipping can reduce the chance of it getting stuck. The CBSA inspects all international packages and releases those that are not prohibited or restricted, and once cleared, the package will be delivered as soon as possible.

Canada Post Shipping Services

Canada Post offers a range of reliable and efficient international shipping services. There are three main options available:

• Canada Post Domestic Shipping
• Canada Post Shipping to USA
• Canada Post International Shipping

These Canada Post international shipping services provide various options to meet different shipping needs, whether you require speed, affordability, or specific tracking capabilities.

Canada Post Domestic Shipping

With an extensive network and years of experience, Canada Post is dedicated to delivering packages and mail across the country with speed and security. We will explore the specific shipping services offered by Canada Post in detail.

• Priority
• Xpresspost
• Expedited Parcel
• Regular Parcel
• Flat rate box
• Lettermail
• Non-standard Lettermail

Priority

Service type	Priority
Domestic or International	Domestic
Business type	Postal
Shipment type	Package, Mail and Document
Item	Regular Item
Maximum weight (unit: kg)	30
Domestic	Country
Service level	Express
Min delivery days	1
Max delivery days	1
Min delivery days from tracking data	0
Max delivery days from tracking data	3
Unit of delivery days	Business Day
Description	1- business days
Tracking service	Full Tracking

Xpresspost

Service type	Xpresspost
Domestic or International	Domestic
Business type	Postal
Shipment type	Mail and Document, package
Item	Regular Item
Maximum weight (unit: kg)	30
Domestic	Country
Service level	Expedited
Min delivery days	1
Max delivery days	2
Min delivery days from tracking data	1
Max delivery days from tracking data	5
Unit of delivery days	Business Day
Description	1-2 business days
Tracking service	Full Tracking

Expedited Parcel

Service type	Expedited Parcel
Domestic or International	Domestic
Business type	Postal
Shipment type	Mail and Document, Package
Item	Regular Item
Maximum weight (unit: kg)	30
Domestic	Country
Service level	Economy
Minimum delivery days	1
Maximum delivery days	8
Minimum delivery days from tracking data	1
Maximum delivery days from tracking data	5
Unit of delivery days	Business Day
Description	1-8 business days
Tracking service	Full Tracking

Regular Parcel

Service type	Regular Parcel
Domestic or International	Domestic
business type	Postal
shipment type	Mail and Document, package
item	Regular Item
maximum weight (unit: kg)	30
domestic	Country
service level	Economy
min delivery days	1
max delivery days	10
min delivery days from tracking data	2
max delivery days from tracking data	6
unit of delivery days	Business Fay
description	1-10 business days
tracking service	Full Tracking

Flat rate box

Service type	Flat rate box
Domestic or International	Domestic
Business type	Postal
Shipment type	Mail and Document, Package
Item	Regular Item
Domestic	Country
Service level	Economy
Min delivery days	1
Max delivery days	8
Unit of delivery days	Business Day
Description	1-8 business days
Tracking service	Full Tracking

Lettermail

Service type	Lettermail
Domestic or International	Domestic
Business type	Postal
Shipment type	Mail and Document
Item	Regular Item
Maximum weight (unit: kg)	0.5
Domestic	Country
International	Region
Service level	Expedited
Minimum delivery days	2
Maximum delivery days	4
Unit of delivery days	Business Day
Description	Local (in a city) 2 Provincial 3 National 4

Non-standard Lettermail

Service type	Non-standard Lettermail
Domestic or International	Domestic
Business type	Postal
Maximum weight (unit: kg)	0.5
Domestic	Country
International	Region
Service level	Expedited
Min delivery days	2
Max delivery days	4
Unit of delivery days	Business Day
Description	Local (in a city) 2 Provincial 3 National 4
Tracking service	Full Tracking

Canada Post Shipping to USA

Regardless of size or transportation method, Canada Post delivers to the U.S. efficiently. We provide expedited delivery options with guaranteed on-time arrival, along with tracking and signature services.

• Xpresspost USA
• Expedited Parcel USA
• Tracked Packet USA
• Small Packet USA

Xpresspost USA

Service type	Xpresspost USA
Domestic or International	International
Business type	Postal
Shipment type	Mail and Document, Package
Item	Regular Item
Maximum weight (unit: kg)	30
International service level	Direct
Service level	Expedited
Minimum delivery days	2
Maximum delivery days	3
Minimum delivery days from tracking data	3
Maximum delivery days from tracking data	7
Unit of delivery days	Business Day
Description	2-3 business days
Tracking service	Full Tracking
With Xpresspost-USA, you can expect your package to arrive at its destination within a specified time frame, typically ranging from two to three business days.

Expedited Parcel USA

Service type	Expedited Parcel USA
Domestic or International	International
Business type	Postal
Shipment type	Mail and Document, Package
Item	Regular Item
Maximum weight (unit: kg)	30
International	Direct
Service level	Standard
Min delivery days	4
Max delivery days	7
Unit of delivery days	Business Day
Description	4-7 business days

Tracked Packet USA

Service type	Tracked Packet USA
Domestic or International	International
business type	Postal
shipment type	Mail and Document, package
item	Regular Item
maximum weight (unit: kg)	2
international	Direct
service level	Standard
min delivery days	4
max delivery days	7
min delivery days from tracking data	5
max delivery days from tracking data	9
unit of delivery days	Business Day
description	4-7 business days

Small Packet USA

Service type	Small Packet USA
Domestic or International	International
Business type	Postal
Shipment type	Mail and Document, Package
Item	Regular item
Maximum weight (unit: kg)	2
International	Direct
Service level	Economy
Min delivery days	5
Max delivery days	8
Unit of delivery days	Business day
Description	5-8 business days

Canada Post International Shipping

Canada Post delivers to over 190 countries worldwide, offering fast options with guaranteed on-time delivery, tracking and signature. Additionally, we offer cost-effective shipping for lightweight and low-value items.

• Xpresspost International
• International Parcel – Air
• International Parcel – Surface
• Tracked Packet International
• Small Packet International - Air
• Small Packet International - Surface

Xpresspost International

Service type	Xpresspost International
Domestic or International	International
Business type	Postal
Shipment type	Mail and Document, Package
Item	Regular Item
Maximum weight (unit: kg)	30
International	Global
Service level	Standard
Min delivery days	4
Max delivery days	7
Min delivery days from tracking data	4
Max delivery days from tracking data	12
Unit of delivery days	Business Day
Description	4-7 business days
Similar to Xpresspost-USA, Xpresspost-International provides end-to-end tracking, and delivery confirmation available to more than 70 countries. It ensures a specific level of delivery speed, typically with an estimated arrival date of 4 to 7 business days.

International Parcel - Air

Service type	International Parcel – Air
Domestic or International	International
Business type	Postal
Shipment type	Mail and Document, Package
Item	Regular item
International	Global
Min delivery days	12
Unit of delivery days	Business Day
Description	12 - business days

International Parcel - Surface

Service type	International Parcel – Surface
Domestic or International	International
Business type	Postal
Shipment type	Mail and Document, Package
Item	Regular Item
International	Global
Service level	Economy
Min delivery days	28
Max delivery days	84
Unit of delivery days	Calendar Day
Description	28-84 days

Tracked Packet International

Service type	Tracked Packet International
Domestic or International	International
Business type	Postal
Shipment type	Mail and Document, Package
Item	Regular Item
Maximum weight (unit: kg)	2
International	Global
Service level	Economy
Minimum delivery days	6
Maximum delivery days	10
Minimum delivery days from tracking data	5
Maximum delivery days from tracking data	12
Unit of delivery days	Business Day
Description	6-10 business days

Small Packet International - Air

Service type	Small Packet International - Air
Domestic or International	International
business type	Postal
shipment type	Mail and Document, package
item	Regular Item
maximum weight (unit: kg)	2
international	Global
service level	Economy
min delivery days	6
max delivery days	10
unit of delivery days	Business Day
description	6-10 business days

Small Packet International - Surface

Service type	Small Packet International - Surface
Domestic or International	International
Business type	Postal
Shipment type	Mail and Document, Package
Item	Regular Item
Maximum weight (unit: kg)	2
International	Global
Service level	Economy
Min delivery days	28
Max delivery days	84
Unit of delivery days	Calendar Day
Description	28-84 days

Xpresspost Tracking and Shipping Services

Xpresspost Tracking

There are two ways to track Xpresspost parcels:

• You can keep track of packages by using the exclusive tracking number provided.
• Receive email notifications or utilize our mobile application for updates.
• For reference number tracking, you have the option to employ your internal reference number or reference name while generating a shipping label.

Xpresspost Shipping Speed

• For local shipping (within the same city or nearby area), Xpresspost has a projected arrival date of next day.
• For regional shipping (within the same province or nearby provinces), Xpresspost has a projected arrival date of next day as well.
• For national shipping (to another province or territory), Xpresspost has a projected arrival date of 2 days.
  paid options for express post tracking

Paid Options for Xpresspost Tracking

Xpresspost has paid options for customized delivery experience, offering convenience, security, and protection for shipments. Options include Signature and Identity Verification for added security and hard copy of signature. Liability Coverage for additional coverage up to $5,000 with terms and conditions. Collect on Delivery (COD) is available only in Canada and allows payment by credit card or cash upon delivery. Returns option ensures that parcels are returned to the customer if the recipient's address is incomplete, incorrect, or moved.

How to get email delivery updates?

To receive email delivery updates, you can follow these steps:

1. Find your tracking number on your shipping receipt, confirmation email from the sender, prepaid envelope or flat rate box label, or Track list if added through automatic tracking.
2. Go to Track.
3. Enter your tracking number.
4. Select "Get email notifications" above the delivery status.
5. Complete and submit the request form.

You can add up to 4 email addresses to the delivery email request.

How to receive mobile device notifications?

Here are the steps to receive delivery notification updates on your mobile device:

1. Install the Canada Post app on your mobile device or open the existing app.
2. Locate your tracking number from one of the following sources:
   • Your shipping receipt or the confirmation email sent by the sender.
   • A prepaid envelope or a label on a flat rate box.
   • Your Track list if you have enabled automatic tracking.
3. Enter your tracking number in the app.
4. Enable notifications by selecting the corresponding button.

About Canada Post

Canada Post is Canada's primary postal operator, delivering nearly 8.4 billion mail items in 2016 to over 16 million addresses through a fleet of 13,000 vehicles and 25,000 letter carriers. Originally known as Royal Mail Canada, the corporation changed its name in the late 1960s and became a separate entity with the passing of the Canada Post Corporation Act in 1981, which has since provided financial stability. With over 6,200 post offices throughout the country, Canada Post is one of several sub-companies under the Canada Post Group and offers various services, including Epost for international deliveries. The Parcels app also allows users to track packages from various online stores.