Chronopost France Tracking Tracking

Chronopost France Tracking

Chronopost is La Poste's express mail service (EMS), delivering express mails and parcels across France and internationally.
Chronopost France branded tracking experience
For businesses

Chronopost France branded tracking experience

Give customers the best post-purchase experience with proactive delivery updates.

Chronopost France tracking API and webhooks
For developers

Chronopost France tracking API and webhooks

Designed for developers to integrate Chronopost France tracking functionality easily using
Chronopost France tracking API

Get Chronopost France updates with AfterShip mobile app
For shoppers

Get Chronopost France updates with AfterShip mobile app

Keep your shopping organized. Never miss your Chronopost France delivery again.

About Chronopost

Chronopost is a French courier company that specializes in express package delivery services. Founded in 1985 and headquartered in Paris, the company operates in over 230 countries and offers same-day, next-day, and international shipping, along with value-added services like insurance coverage and delivery notifications. Chronopost has also developed specialized solutions for industries such as healthcare and e-commerce, including temperature-controlled shipping and customized logistics. The company is committed to environmental sustainability, utilizing hybrid and electric vehicles, optimizing delivery routes, and using eco-friendly packaging materials.

Chronopost Primary Services

  • Chrono Express: This is Chronopost's flagship express delivery service that guarantees next-day delivery throughout France and many destinations in Europe. It includes online tracking, Sunday delivery options, and insurance coverage up to €1500 per package.

  • Chrono Classic: This is a standard delivery service for non-urgent shipments that need to be delivered within two days in France and 3-4 days for most other European destinations. It also includes online tracking and insurance coverage.

  • Chrono Relais: This service allows customers to drop off their packages at a nearby Chronopost location, such as a post office or pickup point, and have them delivered to the recipient within 24-72 hours.

  • Chrono Shop2Shop: This service allows online retailers to offer delivery to a participating "parcel shop" for customers who prefer to collect their packages in person rather than having them delivered to their home or workplace.

  • Chrono International: This is an international express delivery service that serves more than 230 countries worldwide. It includes customs clearance assistance, online tracking, and various delivery options depending on the destination country.

What if Absent at the Delivery Time?

Chronopost's Predict Service allows customers to know the exact day and time when their shipment will be delivered. The customer is informed via SMS or email about the estimated delivery time, which is accurate to within a one-hour window.

How to Change the Date or Address of my Delivery?

Predict is a service that allows you to reschedule your delivery according to your availability. You can rearrange your delivery by going to your parcel tracking page where you will see different options available. If the rescheduling option is not available, contact the delivery company or sender for other arrangements. You can select various options like changing the date, delivering to a neighbor, safe place, or local pickup point. If you miss your delivery, a calling card will be posted through your letterbox containing information on how to collect your parcel.

How Long will my Parcel be Kept at the Pickup Point ?

Chronopost has pick-up points across France in convenience stores, supermarkets and other locations. Duration of parcel availability depends on the type of pickup location; branches or post offices allow 14 days, Pickup Points allow 8 days, and Pickup Stations/lockers only 3 days. Customers need identification to collect parcels which will be returned if not collected within the specified time. Someone else can collect it on your behalf with your ID.

Frequently Asked Questions

See what our customers are saying about our shipment tracking

Aurelie S.
Aurelie S. - Gestionnaire de comptes in Octave Assurances Inc
Amazing Service !! They are quick to respond, patient, SUPER HELPFUL They are very welcoming and always follow up to make sure we are ok with our process ! Thank you
Kartik L.
Kartik L. - SDL
Easy and Powerful! The platform was easy to use and I loved it helped integrate several tracking information into one singular place and notified me of statuses and delays! Its user friendly and I loved it let me customize my page to an extent!
Nitin R.
Nitin R. - Technical Specialist
Great Shipping App for Onsite Shipments. Fast shipping, multiple shipping partner options, user-friendly site, fast pickup as well from Marchant, customer support is good. Can ship inter-country
Charles C.
Charles C. - IT Specialist
Accurate And Easy Shipment Tracking. The best aspect for me is the way shipments can be easily tracked. The interface is simple, nicely designed and easy to use. Another thing I like is the availability of mobile apps which enable easy scanning of bar codes and receiving push notifications. I also like that the service is quite affordable.
Verified User
Verified User in Hospital & Health Care
Good order tracking solution with global coverage. Customer Service Flexible Pricing Account Management - Self Service Easy to integrate Simple UI Customizability of APIs Actionable insights and analytics Response for issues - excellent

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