DPD Package Tracking

+49 01806 373 200 https://www.dpd.com/

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DPD branded tracking experience

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DPD tracking API and webhooks

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DPD tracking API

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Get DPD updates with AfterShip mobile app

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About DPD

DPD stands for Dynamic Parcel Distribution, a parcel delivery service that operates primarily in Europe. Founded in 1977 in Germany, DPD is now an international brand and part of the DPDgroup, which itself belongs to the French group La Poste. DPD provides both domestic and international shipping services, including express and standard delivery options, as well as tracking and other logistics solutions. The company has gained a reputation for its reliability, efficiency, and use of technology to enhance the customer experience.

DPD Service Types

DPD offers a variety of service types to cater to its customers' diverse shipping needs. Some of the main services provided by DPD include:

Domestic shipping: DPD delivers parcels within the country of origin, offering different timeframes and options depending on the sender's requirements.
International shipping: DPD provides international parcel delivery services across Europe and other countries worldwide, with various transit times and price points to suit individual preferences.
Express shipping: For time-sensitive deliveries, DPD offers express shipping services that guarantee faster delivery times than standard services, both domestically and internationally.
Predict & Follow My Parcel: This advanced parcel tracking feature allows customers to receive an estimated one-hour delivery window and track their parcels in real-time, ensuring a transparent and convenient delivery experience.
Pickup network: DPD operates a network of pickup points where customers can collect their parcels at a time that suits them, providing flexibility and convenience.
Business solutions: DPD also offers tailored solutions for businesses and e-commerce retailers, including API integration, returns management, and specialized shipping options.

DPD Tracking Status

Dpd Tracking Status	description
Return to sender	The package is on its way back to the sender
New delivery date	A delivery appointment is scheduled
Transfer to Pickup parcelshop by DPD driver.	The package arrived at a pickup point near you and is available for pickup
Picked up from Pickup parcelshop by consignee.	Shipment delivered successfully
Delivered by driver to Pickup parcelshop.	The package arrived at a pickup point near you and is available for pickup
We're sorry but your parcel couldn't be delivered as arranged	Delivery of the package failed due to some shipping exception
Consignee Moved	Delivery of the package failed as the customer relocated
Consignee Refused shipment	Delivery of the package failed as the recipient refused to take the package due to some reason
Delay due to weather conditions	Package delayed due to some unforeseen reasons
Technical delay (Airline Operator)	Package delayed due to some unforeseen reasons
Awaiting new delivery address	Delivery of the package failed due to some shipping exception
Awaiting paperworks from consignee	Delivery of the package failed due to some shipping exception
Awaiting paperworks from origin	Delivery of the package failed due to some shipping exception
Awaiting payment from consignee	Delivery of the package failed due to some shipping exception
Awaiting sender confirmation	Delivery of the package failed due to some shipping exception
Flight Canceled by Airline Operator	Delivery of the package failed due to some shipping exception
Handling Delay by Airline Operator	Delivery of the package failed due to some shipping exception
Held in customs	Delivery of the package failed due to some shipping exception
Held in Warehouse(High Value)	Delivery of the package failed due to some shipping exception
Labor strike at destination	Delivery of the package failed due to some shipping exception
Marked as not received	Delivery of the package failed due to some shipping exception
Message left for consignee	Delivery of the package failed due to some shipping exception
Missing shipment due to Airline operator	Delivery of the package failed due to some shipping exception
Sender asked to cancel delivery	Delivery of the package failed due to some shipping exception
Sender phone number is wrong	Delivery of the package failed due to some shipping exception
Consignee details Insufficient	Package not delivered due to incorrect recipient address
Consignee Requested Return to Origin	The package is on its way back to the sender
Sender Requested Return to Origin	The package is on its way back to the sender
Entered to return process	The package is on its way back to the sender
In return process	The package is on its way back to the sender
Returned due to unsuitable shipment	The return package has been successfully received by the sender
Shipment drawn back	The return package has been successfully received by the sender
Shipment returned	The return package has been successfully received by the sender
Shipment destroyed	Shipment damaged
Exceptional customs inspection	Delivery of the package failed due to some shipping exception
Consignee Address Changed	Recipient not available at the given address
Consignee Address is Wrong	Package not delivered due to incorrect recipient address
Consignee office closed permanently	Business is closed at the time of delivery
Consignee On Holiday	The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again
Consignee phone number is wrong	The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again
Customs transactions OK	Customs clearance completed
at the customs clearence point	Package handed over to customs for clearance
Entered to customs examination	Package handed over to customs for clearance
Delivery rescheduled by consignee	Shipment forwarded to a different delivery address
Consignee contacted	The customer is contacted before the final delivery
Out for delivery	The package is out for delivery
Consignee pickup from office	The package arrived at a pickup point near you and is available for pickup
Hold for pick up from office (Cnee's Req.)	The package arrived at a pickup point near you and is available for pickup
Hold for pickup	The package arrived at a pickup point near you and is available for pickup
Order information has been transmitted to DPD	The carrier received a request from the shipper and is about to pick up the shipment
Unfortunately we have not been able to deliver your parcel	Delivery of the package failed due to some shipping exception
Collected by consignee from Pickup parcelshop	Shipment delivered successfully
The consignee did not collect the parcel.	The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again
return to sender	The package is on its way back to the sender
returned to sender	The return package has been successfully received by the sender
delivery attempted	The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again
attempted delivery	The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again
delivery attempt	The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again

DPD Service Area

DPD is an international parcel delivery service, with its primary focus on European countries. The company's service area covers a vast majority of the continent, including but not limited to:

United Kingdom
Germany
France
Spain
Italy
Netherlands
Belgium
Poland
Czech Republic
Austria
Switzerland
Ireland
Scandinavian countries (Denmark, Sweden, Norway, Finland)
Baltic States (Estonia, Latvia, Lithuania)

In addition to Europe, DPD also offers shipping services to select countries outside of Europe through various partnerships and subsidiaries. However, its international reach beyond Europe might be more limited compared to some other global delivery providers.

Please note that the scope and availability of DPD services can vary depending on the destination country and specific regional offerings. To verify if DPD covers a particular location or to get detailed information about the services they provide in your area, it is best to consult their website or contact their customer support.

DPD Tracking Number Format & Examples

DPD tracking numbers typically follow a specific format, but there may be slight variations depending on the country of origin or destination. The most common DPD tracking number format consists of 14 digits, like this:

01234567891234

However, DPD also uses other formats for its various subsidiaries and services. Some examples are:

DPD UK: 12 or 14 alphanumeric characters (e.g., 05123456789123 or ABCDEFGHIJKLMNOP)
DPD Germany: 12-digit numeric format (e.g., 012345678912)
DPD France: 12 to 14-digit numeric format (e.g., 0123456789012)

Please note that these are just some examples, and the tracking number format might differ slightly based on your location or service type. When in doubt, refer to the information provided by DPD when you receive your tracking number or consult their customer support for guidance.

Frequently Asked Questions

Is DPD in New Zealand?

As of September 2021. DPD does not have a direct presence in New Zealand. However, they may still be able to deliver packages to New Zealand through partnerships with local courier companies.

If you're looking for a courier service within New Zealand, here are some alternatives:

New Zealand Post: The national postal service of New Zealand.
CourierPost: A subsidiary of New Zealand Post that offers express courier services.
Aramex New Zealand (formerly Fastway Couriers): A global courier company with a local presence in New Zealand.

Remember to check each company's website for the most up-to-date information on their services and coverage.

How long does it take DPD to deliver a package?

DPD's delivery times can vary based on several factors, such as the service chosen, the destination, and the origin of the shipment. Here are some general guidelines for their delivery services:

DPD Express: 1-2 business days for domestic shipments within the same country.
DPD Classic: 2-5 business days for deliveries within Europe.
DPD International: Delivery times vary depending on the destination country; it may take anywhere from a few days to a couple of weeks.

Please note that these are estimated timeframes and can be affected by factors like customs clearance processes, holidays, or other unforeseen circumstances. To get more accurate information regarding your specific package, I recommend visiting the DPD website or contacting their customer support.

What is DPD reference number?

A DPD reference number, also known as a tracking number or parcel number, is a unique identifier assigned to each package when it is shipped using DPD's courier services. This reference number allows both the sender and recipient to track the package's progress and get updates on its delivery status.

Typically, a DPD reference number consists of a combination of letters and numbers. When you receive this number, you can enter it on the DPD website or use their mobile app to track your package, see its current location, and check the estimated delivery date.

If you're expecting a package shipped with DPD but haven't received a reference number yet, you can contact the sender or DPD's customer support for assistance.

Is there live tracking on DPD?

Yes, DPD offers live tracking for packages through their website and mobile app. To access live tracking, you'll need the package's reference number, also known as the tracking or parcel number.

Here's how to use it:

Visit the DPD website.
Locate the "Track my parcel" or "Tracking" section on the homepage.
Enter your unique reference number in the provided field and click "Search" or "Track."

You should now be able to see the live status of your package, including its current location and estimated delivery time. Additionally, you can download the DPD mobile app (available for iOS and Android) for a more convenient way to track your package on-the-go.

Please note that the accuracy of live tracking may vary depending on factors such as the availability of real-time data and GPS accuracy. Always check the latest updates on the DPD website or app for the most accurate information.

Is DPD owned by DHL?

No, DPD is not owned by DHL. DPD (Dynamic Parcel Distribution) is a separate international parcel delivery company that operates primarily in Europe. It is a subsidiary of GeoPost, which is a part of the French company Groupe La Poste.

DHL, on the other hand, is an international courier and logistics company that operates worldwide. It is a division of the German logistics company Deutsche Post DHL Group. While both DPD and DHL are major players in the parcel delivery industry, they are distinct and separate entities.

See what our customers are saying about our shipment tracking

Nitin R. - Technical Specialist

Great Shipping App for Onsite Shipments. Fast shipping, multiple shipping partner options, user-friendly site, fast pickup as well from Marchant, customer support is good. Can ship inter-country

Charles C. - IT Specialist

Accurate And Easy Shipment Tracking. The best aspect for me is the way shipments can be easily tracked. The interface is simple, nicely designed and easy to use. Another thing I like is the availability of mobile apps which enable easy scanning of bar codes and receiving push notifications. I also like that the service is quite affordable.