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DTDC tracking

DTDC India branded tracking experience
For businesses

DTDC India branded tracking experience

Give customers the best post-purchase experience with proactive delivery updates.

DTDC India tracking API and webhooks
For developers

DTDC India tracking API and webhooks

Designed for developers to integrate DTDC India tracking functionality easily using
DTDC India tracking API

Get DTDC India updates with AfterShip mobile app
For shoppers

Get DTDC India updates with AfterShip mobile app

Keep your shopping organized. Never miss your China Post delivery again.

About DTDC India

DTDC is an Indian courier delivery services company that was founded in 1990. The company provides both domestic and international delivery services, as well as e-commerce logistics and warehousing solutions. DTDC operates through a network of over 7,000 franchisees and channel partners across India, with a presence in over 240 countries worldwide. The company offers a range of services, including express delivery, cargo, and surface transportation.

Contact DTDC customer care

DTDC India provides customer service and support to assist customers with tracking and delivery issues. Customers can reach out to DTDC through phone or email during business hours, which are Monday to Saturday from 09.30 AM to 06.00 PM IST. The customer service team is available in English, Hindi, and regional languages. Standard call charges apply.

DTDC service types and service areas

DTDC provides various services to its customers. Here are some of the service types offered by DTDC:

Express Parcels

DTDC's Express Parcels Vertical provides domestic courier services for documents and parcels of all sizes, with a delivery network that covers 96% of India's population. The services under the Express Parcels vertical:

  • Express Standard: safely transports parcels using multi-modal logistics and optimizes pick-up and drop-off timings to provide cost-effective express delivery.
  • Express Premium: This service offers an efficient solution for urgent delivery needs with its day-definite and time-definite services. Leveraging collaborations with major airlines, the service ensures fast turnaround times to meet tighter delivery schedules for customers.
  • DTDCShipAssure™ : a reliable service that enables customers to book Express Premium shipments with the assurance of timely delivery. The service provides a 100% Money Back Guarantee in the event of a failure to deliver within the Expected Date of Delivery. DTDCShipAssure™ is a promise from DTDC to refund the entire booking amount to customers if delivery is not made on time.

International shipments

DTDC offers international shipping solutions to over 220 destinations, utilizing partnerships with global companies and our own offices in key commerce hubs worldwide. The range of services caters to both individuals and businesses, with options that prioritize speed for time-sensitive shipments and more cost-effective solutions that optimize both speed and cost. Here are the various international shipping services DTDC offer:

  • Premium Express: This service offers a reliable solution for time-sensitive documents and parcels, ensuring delivery within a defined timeframe. The modern courier tracking technologies enable end-to-end parcel tracking from pick-up to delivery, providing customers with complete visibility throughout the shipping process.
  • Priority Express: a solution that offers a cost-effective international shipping option that balances speed and cost, although without a time-definite assurance.
  • Import Express: DTDC offers a custom import service designed to streamline the process for international customers importing into India.
  • E-commerce Solutions: DTDC provides international shipping services for e-commerce companies, utilizing both private and postal delivery networks to enable efficient international deliveries.
  • Freight Forwarding: DTDC partners with top global players in the transport and logistics industry to deliver custom air and sea freight solutions at competitive prices for international commercial shipments.
  • Domestic Service: China Post provides coverage across mainland China, including provinces, autonomous regions, and municipalities. It also serves Hong Kong, Macau, and Taiwan.
  • International Service: China Post has an extensive international presence and offers its services to most countries and regions worldwide. This includes North America, Europe, Asia-Pacific, Africa, and Latin America.

DTDC Tracking Number Format & Examples

DTDC courier tracking number is consist of a format typically starting with one capital letter followed by an 8-digit number. You can find your tracking number on your DTDC receipt or shipping label. Sample of DTDC tracking numbers: D56850543

Frequently Asked Questions

See what our customers are saying about our shipment tracking

Aurelie S.
Aurelie S. - Gestionnaire de comptes in Octave Assurances Inc
Amazing Service !! They are quick to respond, patient, SUPER HELPFUL They are very welcoming and always follow up to make sure we are ok with our process ! Thank you
Kartik L.
Kartik L. - SDL
Easy and Powerful! The platform was easy to use and I loved it helped integrate several tracking information into one singular place and notified me of statuses and delays! Its user friendly and I loved it let me customize my page to an extent!
Nitin R.
Nitin R. - Technical Specialist
Great Shipping App for Onsite Shipments. Fast shipping, multiple shipping partner options, user-friendly site, fast pickup as well from Marchant, customer support is good. Can ship inter-country
Charles C.
Charles C. - IT Specialist
Accurate And Easy Shipment Tracking. The best aspect for me is the way shipments can be easily tracked. The interface is simple, nicely designed and easy to use. Another thing I like is the availability of mobile apps which enable easy scanning of bar codes and receiving push notifications. I also like that the service is quite affordable.
Verified User
Verified User in Hospital & Health Care
Good order tracking solution with global coverage. Customer Service Flexible Pricing Account Management - Self Service Easy to integrate Simple UI Customizability of APIs Actionable insights and analytics Response for issues - excellent

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