FedEx Tracking

How to Track FedEx Packages?

Track with FedEx

• FedEx Website

  1. Go to the official FedEx tracking page and choose the language you use.
  2. Enter up to 30 of your FedEx tracking number, door tag number, FedEx Office order number, or Transportation Control Number (TCN) of the shipments (one per line).
  3. Click the button "TRACK".
  4. Seconds later, an updated page will display the most recent status of your order.

• FedEx Reference Number
  If you used a reference (e.g., PO number or customer reference) when shipping:

  1. Go to the official FedEx tracking page and click "Track by Reference".
  2. Enter the shipment details, including reference number, shipment date range, and destination country or ZIP code.
  3. Click the button "TRACK".
  4. Seconds later, an updated page will display the most recent status of your order.

• FedEx Mobile App

  1. Download the FedEx Mobile App from iOS (App Store) or Android (Google Play).
  2. Open the app and sign in (optional).
  3. Enter or scan your FedEx tracking number.
  4. Tap the "Track" button and view tracking details.

  You can also enable notifications to receive real-time status updates on the app.

• FedEx Delivery Manager®

  1. Visit https://www.fedex.com/delivery.
  2. Create a FedEx account and sign up for Delivery Manager.
  3. View all upcoming deliveries tied to your address.

  You can also track, customize delivery options, and get alerts or proof of delivery.

• FedEx Advanced Tracking or InSight® (for businesses)
  For high-volume or business users:

  1. Enroll in FedEx Advanced Tracking or InSight® on the FedEx website.
  2. Set up custom tracking dashboards.
  3. Monitor multiple shipments, set alerts, and download reports.

• FedEx SMS (U.S. only)

  1. You need to get your door tag number first.
  2. Text FOLLOW [door tag number] to 48773.
  3. You'll receive an SMS update with the shipment status.

• FedEx Email
  FedEx allows you to get shipment updates directly in your inbox by simply sending an email. Here's how to use email to track your FedEx package:

  1. Just like before, you need to get your tracking number.
  2. Open your email client and compose a new email for [email protected].
  3. Leave the subject line blank.
  4. Enter up to 30 tracking numbers (one per line) in the body.
  5. Send the email and receive a reply with tracking information.

• Call FedEx Customer Service
  FedEx also offers package tracking by phone. You can dial FedEx international customer service—1‑800‑463‑3339 (1‑800‑GoFedEx) and follow the voice prompts to provide your tracking number. Then you can get real-time updates from the automated system or a live agent.

Track with AfterShip

• AfterShip Package Tracking Page
  AfterShip helps you track your packages with multiple carriers including FedEx. Following these steps, you can effortlessly get updated information about your packages:

  1. Find your FedEx tracking number first.
  2. Visit the AfterShip Tracking Page.
  3. Find the tracking section to input your FedEx tracking number.
  4. Click on the "Track" button to start tracking.
     Wait a few seconds, and you'll get all the up-to-date tracking information of your FedEx parcels. Here's a simple diagram to guide you:
     

• AfterShip Mobile App
  The AfterShip Mobile App also helps you track packages from FedEx and over 1,200+ global carriers. Here's how to track your FedEx package using the AfterShip Mobile App:

  1. Just like before, you need to get your FedEx tracking number.
  2. Download AfterShip Mobile App - available on iOS (App Store) and Android (Google Play).
  3. Log in or sign up your AfterShip account.
  4. Tap the "Add Tracking" button and input the tracking number.
  5. AfterShip will automatically detect FedEx as the carrier.
  6. Once the tracking number and carrier are added, AfterShip will display detailed status updates for your package.

  To stay updated, you can enable push notifications for tracking updates on the AfterShip Mobile App. This means you'll receive alerts when the status of your package changes.

Where and how to find my FedEx tracking number?

Your FedEx tracking number is essential for monitoring your shipment's progress and ensuring timely delivery. Here are all the reliable ways you can find your FedEx tracking number:

1. Shipping Confirmation Email
   When you ship a package or place an order that uses FedEx as the carrier, you will typically receive a shipping confirmation email from FedEx or the merchant. This email usually contains:

   • The FedEx tracking number
   • A direct link to track the shipment on the FedEx Tracking

   This is the most common and immediate way to retrieve your tracking number.

2. FedEx Shipping Label
   If you have access to the physical package or a printed label, the tracking number is usually located:

   • Above the barcode
   • Next to the "Tracking ID" or "Tracking Number" field

   This applies to FedEx Express, FedEx Ground, and FedEx International services.

3. FedEx Receipt (Retail Location or Drop-off)
   If you shipped the package from a FedEx Office, FedEx Ship Center, or authorized retail location (such as Walgreens or Office Depot), your printed receipt will include the tracking number. It's usually labeled clearly near the transaction details.

4. Merchant or Online Retailer Account
   If you purchased something online (e.g., Amazon, Walmart, or other eCommerce sites using FedEx as their logistics provider), you can:

   • Log into your account on the retailer's website
   • Check the Order History or Order Details section
   • Locate the FedEx tracking number listed under shipping details

5. FedEx Delivery Manager Account
   By logging into your FedEx Delivery Manager account, you can:

   • View all current and past incoming or outgoing shipments
   • See tracking numbers associated with each package
   • Customize delivery performances and alerts

   This is especially helpful if you misplace the confirmation email or receipt.

If none of these methods work and you still can't locate your tracking number, contact FedEx Customer Support at 1-800-463-3399 (1-800-GoFedEx) for assistance.

What does my FedEx tracking number look like?

• 12-digit numbers are most commonly used for FedEx Express and FedEx Ground shipments.
• 15-digit numbers are also valid and sometimes used for specific Express or Ground Services.
• 20- or 22-digit numbers occasionally appear, especially for international packages or specialized shipments, like heavier packages and freight.

What does FedEx tracking status mean?

Package Status	Meaning
"Your package is in transit."	"In transit" means your package is on its way to its final destination. It doesn't necessarily mean your package is in a moving vehicle like an airplane or truck. It might be at one of our facilities.
"Your package is out for delivery."	"Out for delivery" means your package was scanned by a package handler and placed on a pallet to be loaded on a vehicle for delivery. You can check the estimated delivery window online.
"There is no scheduled delivery date at this time."	"No scheduled delivery date at this time" means we don't have a delivery estimate, or we don't have the package yet. You might see this status if your shipment is delayed or there's a handling exception. (See below for exception examples.)
"Your scheduled delivery is now pending."	"Scheduled delivery is now pending" means the delivery date has changed based on a delay of some kind. Know that we're still doing everything we can to deliver your package as soon as possible.
"Delivery exception."	"Delivery exception" means an unexpected event is preventing us from delivering your package. Some examples include customs delays, holiday closures, missing documentation, and security restrictions.
"No status available."	FedEx has not taken possession of your package yet. A delivery date will be added as soon as we get your package.
"Cancelled."	This package was cancelled by the shipper and won't show tracking information anymore.
"At drop-off point."	This shipment has been dropped off at an authorized retail location and has not yet been received by FedEx.
"We have your package."	This shipment has been dropped off at a FedEx Office location and is being processed.

Get real-time tracking notifications with AfterShip

Get real-time tracking updates with AfterShip Subscription or the AfterShip Mobile App. Stay informed with instant delivery alerts, including in transit, out for delivery, and delivered statuses—across 1,200+ carriers—all in one place. Never miss a shipment update, wherever you are.

How long does it take for FedEx to update tracking?

According to FedEx's official guidelines, tracking updates typically occur in real time as packages are scanned at key points throughout the shipping journey—such as pickup, facility transfers, and delivery. However, delays in updates may happen due to factors like weather disruptions, scanning errors, or high shipping volumes.

FedEx usually updates tracking information within 24 hours of package movement, but in some cases, it may take up to 48 hours, especially for international shipments or during peak periods.

How to contact FedEx to deal with the issue?

If you encounter problems like missing, damaged, or delayed shipments, you can resolve them through the following verified methods:

1. Report a Missing Package Online
   • Track your shipment on the FedEx tracking page.
   • Click "Manage Delivery", then select "Report Missing Package".
   • Confirm you've searched everywhere, provide contact info, and submit.
   • You'll receive a case number for follow-up.
2. File a Claim Online
   • Visit the File a Claim section on the FedEx website.
   • Enter your tracking or Air Waybill number and follow the prompts.
   • U.S. domestic claims: within 60 calendar days of shipment.
   • International claims: forwarded within nine months of shipment.
3. Call FedEx Customer Service
   • For general support including missing or delayed shipments, call 1‑800‑463‑3339 (1‑800‑GoFedEx).
   • For technical or API issues, call 1‑877‑339‑2774.
   • Use the menu ("give me options", "technical assistance", etc.) to connect with a representative.
4. Chat or Email Support
   • Use the Live Chat feature on the FedEx Support page to speak directly with an agent.
   • Send inquiries through the Contact Us form for assistance with specific issues.
5. Visit a FedEx Location
   For local assistance, [visit a FedEx location](https://local.fedex.com/en) and bring your tracking or case number to a nearby FedEx Office, FedEx Ship Center, or Authorized ShipCenter, where staff can help resolve shipment problems.

About FedEx

FedEx Corporation, originally known as Federal Express Corporation and later rebranded as FDX Corporation, is a multinational conglomerate holding company headquartered in Memphis, Tennessee, USA. Founded in 1971 by Frederick W. Smith, FedEx (short for Federal Express) is widely recognized for pioneering the express transportation and package delivery industry, particularly for introducing real-time tracking systems and overnight shipping services. As of 2024, FedEx offers a broad portfolio of services, including express courier delivery, ground shipping, freight forwarding, eCommerce solutions, and logistics management.

Domestic & international, or other services

FedEx offers an extensive logistics network that supports a wide variety of shipping needs across domestic and international markets. Its services are tailored for individuals, small businesses, and enterprises that require reliable transportation for parcels and freight, ranging from lightweight documents to heavy pallets. For domestic shipments, FedEx provides seamless integration with supply chains across all 50 states, while its international network spans over 220 countries and territories.

In addition to traditional parcel delivery, FedEx also operates specialized freight services, including domestic and international air freight and Less-than-Truckload (LTL) freight throughout North America. These services are backed by FedEx's extensive transportation infrastructure, including its air and ground fleet, advanced tracking systems, and customs clearance capabilities. Businesses benefit from FedEx's centralized visibility, security, and customer support, making it a trusted choice for critical and commercial shipments.

Service types & service time

U.S. Domestic

• Domestic Standard Service Options
  • 3 Day Delivery delivers within 3 business days by afternoon for business locations or by evening for residential addresses, ideal for non-urgent shipments:
    • FedEx Express Saver®
  • Commercial Standard Delivery offers affordable and efficient delivery between business addresses, typically within 1 to 5 business days:
    • FedEx Ground®
  • Residential Standard Delivery caters to residential addresses with daily delivery—including weekends:
    • FedEx Home Delivery®
• Domestic Expedited Service Options
  • Same Day Delivery provides on-demand, same-day delivery for urgent shipments in select areas:
    • FedEx SameDay®
  • Overnight Delivery guarantees next-business-day delivery during morning, midday, or end-of-day windows:
    • FedEx First Overnight®
    • FedEx Priority Overnight®
    • FedEx Standard Overnight®
  • Two Day Delivery ensures delivery within 2 business days, arriving by 10:30 a.m. for businesses or by noon for residential addresses.
    • FedEx 2Day A.M.®
    • FedEx 2Day®

International

• International Standard Service Options
  • Cost-Effective 2 to 5 Day Delivery is cost-effective options delivering in 2 to 3 business days to certain countries, or 2 to 5 business days to over 210 countries and territories:
    • FedEx International Economy®
    • FedEx® International Connect Plus
  • Standard International Delivery to Canada delivers to Canadian destinations within 2 to 7 business days:
    • FedEx International Ground®
• International Expedited Service Options
  • As Soon As Possible gets critical shipments on the next available plane within 24 hours to most international countries and territories:
    • FedEx® International Next Flight
  • 1, 2, or 3 Day Delivery offers fast delivery in 1 to 3 business days in more than 210 countries and territories:
    • FedEx International First®
    • FedEx International Priority® Express
    • FedEx International Priority®

U.S. Domestic Air Freight

• Same-Day Freight can have your freight arrive within hours when urgency is of first importance:
  • FedEx SameDay® Freight
• Overnight Freight is to dispatch a freight shipment today for delivery by 9 a.m. the following business day:
  • FedEx First Overnight® Freight
• 1, 2, or 3 Day Freight guarantees delivery of palletized freight within just 1 business day to most U.S. locations:
  • FedEx 1Day Freight®
  • FedEx 2Day Freight®
  • FedEx 3Day Freight®

International Air Freight

• Next Available Flight is to select the quickest delivery method by booking them on the next available flight for critical freight shipments.
  • FedEx® International Next Flight
• 1 to 5 Day Freight can quickly send international shipments weighing over 150 lbs., with potential delivery in just one business day:
  • FedEx International Priority Freight®
  • FedEx International Economy Freight®
• Controlled Items and Dangerous Goods can securely ship freight that might threaten health, safety, property, or the environment.
  • FedEx International Premium®
  • FedEx International Controlled Export (FICE)

LTL Freight in North America

• Less-than-Truckload (LTL) Freight in the U.S., Canada, and Mexico:
  • FedEx Freight Priority® delivers time-sensitive loads faster.
  • FedEx Freight Economy® is the cost-effective option for less time-critical freight.

Service areas

FedEx's domestic services provide delivery across 48 contiguous U.S. states in 1 to 5 business days, depending on the distance to the destination, and delivery to Alaska and Hawaii takes 3 to 7 business days. Its international operations span over 220 countries and territories. FedEx also offers Less-than-Truckload (LTL) Freight with an optimal combination of speed and cost across the U.S., Canada, and Mexico.

What are the differences between AfterShip and FedEx?

While FedEx provides the standard tracking services and handles its own shipments on the official website, tracking FedEx packages through the AfterShip Package Tracking Page offers several advantages:

Multi-carrier tracking with 1,200+ carriers supported

Efficiently track shipments from 1,200+ global carriers, not limited to FedEx, including UPS, DHL, USPS, GLS, and more, eliminating the need to visit multiple carrier websites and simplifying multi-carrier shipment monitoring.

Integration with eCommerce platforms

Integrate seamlessly with major eCommerce and marketplace platforms like Shopify, Salesforce Commerce Cloud (SFCC), WooCommerce, Magento, BigCommerce, Amazon Seller Central, and more, enabling automated tracking updates and improving the post-purchase experience.

Scalability for both individual and business needs

Suitable for both individual shoppers and sellers who frequently handle large volumes of packages from various sources, offering scalable solutions for diverse shipping needs that are not limited by carrier restrictions.

• For individuals: Track all packages—regardless of the carrier or online store—in one place using AfterShip Package Tracking Page or Mobile App. AfterShip makes it easy to read and understand tracking details and receive real-time package status update notifications.
• For sellers: AfterShip supports multi-channel retailers, marketplaces, and logistics teams. With powerful tracking API and webhook (99.9% uptime), sellers can deliver a seamless post-purchase experience and scale operations effortlessly.

Why track and integrate FedEx packages with AfterShip?

✅ Support for any shipment worldwide with full coverage

Easily track any shipments from parcel, trucking, freight, postal, express, and 3PL carriers worldwide, ensuring comprehensive coverage whether you're monitoring a single delivery or orders from multiple logistics providers.

✅ Carrier auto-detection by tracking number

The package tracking page automatically detects the shipping carrier through seamless integrations, ensuring accurate identification based on tracking number format to avoid manually selecting the courier and eliminate any guesswork.

✅ Detailed package status notifications for complete tracking visibility

Stay updated with every step of your package's delivery journey, including info received, in transit, out for delivery, available for pickup, failed attempt, delivered, pending, expired, and exception, all clearly displayed to provide complete visibility into the delivery process.

✅ AI-powered estimated delivery dates with high precision

View AI-powered estimated delivery dates, calculated from carrier reliability, route analysis, and delivery performance with up to 95% prediction accuracy so you can better plan for your package's arrival and reduce uncertainty around delivery timelines.

✅ Email alerts on status change for constant updates

Receive automatic email notifications whenever your package status changes, helping you stay informed without constantly checking the page or manually refreshing for new updates.

✅ Bulk tracking capability for efficient package management

Efficiently track up to 50 packages at once by entering multiple tracking numbers, giving you a convenient way to monitor all your shipments together in one place.

✅ Access to 1,200+ global carriers for comprehensive tracking

Seamlessly access tracking updates from 1,200+ international carriers including FedEx, UPS, DHL, USPS, and many more, enabling you to follow virtually any package worldwide with confidence.

✅ Multilingual tracking support for global communication

The tracking interface is available in 30+ languages, including English, Spanish, French, German, Japanese, and Italian, making it easy to track packages in your preferred language.