Hermes Germany Tracking Tracking

Hermes Germany Tracking

Hermes Logistik Gruppe Deutschland is a top delivery service provider for large corporate in Europe, providing parcel, express, freight and e-commerce solution for businesses.
Hermes Germany branded tracking experience
For businesses

Hermes Germany branded tracking experience

Give customers the best post-purchase experience with proactive delivery updates.

Hermes Germany tracking API and webhooks
For developers

Hermes Germany tracking API and webhooks

Designed for developers to integrate Hermes Germany tracking functionality easily using
Hermes Germany tracking API

Get Hermes Germany updates with AfterShip mobile app
For shoppers

Get Hermes Germany updates with AfterShip mobile app

Keep your shopping organized. Never miss your Hermes Germany delivery again.

About Hermes Germany

Hermes Germany, part of Otto Group, is a logistics firm that offers delivery services in Germany and other European nations. With 18000 employees worldwide and 16500 ParcelShops in Germany, it provides various shipping options for businesses and individuals, including same-day, next-day, and standard delivery, as well as package tracking, insurance, and international shipping. The company has focussed on digital expansion, providing an app for package tracking and a chatbot to answer frequently asked questions about deliveries.


Hermes Germany and Hermesworld are both part of the same company, Hermes Group. But Hermesworld is the international arm of the Hermes Group. Hermes International works closely with various partners and agents, such as UPS, DHL, and FedEx, to provide reliable and efficient cross-border shipping solutions.

While Hermes Germany focuses on the German market, Hermesworld deals with international shipments and manages the logistics of cross-border deliveries. However, both companies are part of the same group and collaborate closely to ensure smooth operations across their respective areas of expertise.

Parcel Shipments in Germany

Hermes Germany offers a wide range of efficient and reliable parcel shipment services in Germany. They cater to customers from various sectors, whether they have small or large parcel volumes. They offer expertise solutions that are tailored to meet the specific needs of commercial volume shippers.

MyHermes Business

MyHermes Business is a service offered by Hermes Germany that provides tools to make daily parcel shipping more comfortable for powersellers and online retailers. This solution includes collection of consignments within a 3-hour time frame, shipment to over 26 countries within Europe, liability up to €500, COD, and simple management of return shipments.

Individual Solutions

Hermes also provides individual solutions for mail order retailers and fulfillment providers, offering targeted and sector-specific shipping solutions, innovative services, a personal contact, and detailed tracking of performance. Their special services include direct delivery to the ParcelShop, identity service with various combination options of the authorization module, COD service, and premium service (time-definite delivery).

Hermes Customer Services

For customers receiving parcels, Hermes offers reliable, fast, and straightforward services that include up to four delivery attempts, parcel left with neighbors, notification card with details of the next attempted delivery or neighbor the package has been delivered to, provision of requested or alternative address, direct delivery to the nearest ParcelShop, 10 days storage of the parcel, and consignment information system.

The Hermes ParcelShops

Hermes is committed to enhancing the customer experience by making the shipping and receipt of parcels convenient for them through their ParcelShops located at bakeries, newsagents, petrol stations, and laundries. The Hermes ParcelShops operate longer opening hours, making them easy to access for customers.

Frequently Asked Questions

See what our customers are saying about our shipment tracking

Aurelie S.
Aurelie S. - Gestionnaire de comptes in Octave Assurances Inc
Amazing Service !! They are quick to respond, patient, SUPER HELPFUL They are very welcoming and always follow up to make sure we are ok with our process ! Thank you
Kartik L.
Kartik L. - SDL
Easy and Powerful! The platform was easy to use and I loved it helped integrate several tracking information into one singular place and notified me of statuses and delays! Its user friendly and I loved it let me customize my page to an extent!
Nitin R.
Nitin R. - Technical Specialist
Great Shipping App for Onsite Shipments. Fast shipping, multiple shipping partner options, user-friendly site, fast pickup as well from Marchant, customer support is good. Can ship inter-country
Charles C.
Charles C. - IT Specialist
Accurate And Easy Shipment Tracking. The best aspect for me is the way shipments can be easily tracked. The interface is simple, nicely designed and easy to use. Another thing I like is the availability of mobile apps which enable easy scanning of bar codes and receiving push notifications. I also like that the service is quite affordable.
Verified User
Verified User in Hospital & Health Care
Good order tracking solution with global coverage. Customer Service Flexible Pricing Account Management - Self Service Easy to integrate Simple UI Customizability of APIs Actionable insights and analytics Response for issues - excellent

See more reviews at G2:


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