UPS Tracking

How to Track my UPS packages?

Track with UPS

• UPS official website
  You can visit the official UPS website for package tracking. Don't worry, we will provide you with detailed instructions using text and visual diagram.

  1. Find your UPS tracking number first.
  2. Visit the UPS Package Tracking Page.
  3. Find the right track box and enter up to 25 tracking numbers.
  4. Click on the “Track” button.

  After Log in or Sign up your UPS account, you can also check your recently tracked shipments here.
  

• UPS Mobile App
  UPS offers a convenient way to track packages anytime, anywhere. You can follow these steps to start tracking with the UPS Mobile App.

  1. Just like before, you need to get your tracking number.
  2. Download the UPS Mobile App - available on IOS (App Store) and Android (Google Play).
  3. Log in or sign up your UPS account.
  4. Tap the “Track” button at the bottom menu on the home screen.
  5. Enter your UPS tracking number and view tracking details.

  You can also enable push notifications on the UPS Mobile App by going to Settings > Notifications and turning on tracking updates.

• UPS SMS
  UPS also offers SMS updates and you can check your deliveries without visiting a website or downloading an app. Here’s how to track your UPS package via SMS:

  1. Just like before, you need to get your tracking number.
  2. Visit UPS My Choice® to log in or sign up for SMS delivery alters.
  3. Send your UPS tracking number to 69877 (for U.S. customers) via SMS.
  4. Receive tracking updates responded by UPS.

  You can also reply with additional commands for more information (e.g., “Help” for more customer supports or “Stop” to unsubscribe).

• UPS email
  UPS allows you to get shipment updates directly in your inbox by simply sending an email. Here’s how to use email to track your UPS package:

  1. Just like before, you need to get your tracking number.
  2. Open your email client and compose a new email for [email protected].
  3. Enter your UPS tracking number in the email body (not the subject line).
  4. After you’ve sent the email, UPS will reply with an email containing the latest tracking status for each shipment.

• UPS phone
  UPS also offers package tracking by phone. This method is ideal for quickly checking status or connecting with a live representative. In the U.S., dial 1-800-742-5877 (1-800-PICK-UPS). For international numbers, you can visit the UPS Contact Page.

Track with AfterShip

• AfterShip Package Tracking Page
  The AfterShip helps you track your packages with multiple carriers including UPS. Following these steps, you can effortlessly get updated information about your packages:

  1. Find your UPS tracking number first.
  2. Go to the AfterShip Package Tracking Page for the search this time.
  3. In the designed input box, enter up to 50 tracking numbers, each per line.
  4. Click on the “Track” button and start processing.

  A few seconds later, you can reviewed all updated information about your packages! Here's a simple diagram to guide you:

• AfterShip Mobile App
  The AfterShip Mobile App also helps you track packages from UPS and over 1,200+ global carriers. Here’s how to track your UPS package using the AfterShip Mobile App:

  1. Just like before, you need to get your tracking number.
  2. Download AfterShip Mobile App - available on IOS (App Store) and Android (Google Play).
  3. Log in or sign up your AfterShip account.
  4. Tap the “Add Tracking” button and input the tracking number.
  5. AfterShip will automatically detect UPS as the carrier.
  6. Once the tracking number and carrier are added, AfterShip will display detailed status updates for your package.

  To stay updated, you can enable push notifications for tracking updates on the AfterShip Mobile App. This means you’ll receive alerts when the status of your package changes.

That’s where you should choose your shipment type, enter your shipment reference and date range to get your shipment information.

Where and how to find my UPS tracking number?

Your UPS tracking number is the key to monitoring your package’s journey from dispatch to delivery. Typically provided by the sender or merchant, you can locate it through several ways:

• Shipping Confirmation Emails: After a purchase or shipment, you often receive a confirmation email from UPS or the seller. This email usually contains your tracking number.
• UPS Shipping Labels: If you have the physical package, the tracking number is printed on the shipping label—usually located near the barcode.
• Receipts or Invoices: Check your receipt or invoice (digital or paper) for tracking details, especially when shipping directly from a UPS Store or drop-off location.
• Online Retailer Account: For online purchases, log into your account on the retailer’s website. Navigate to your order history or order details page, where the tracking number should be listed alongside your recent orders.
• UPS Account: If you have registered for a UPS My Choice account, log in to view your incoming and outgoing shipments. Your account dashboard will display the tracking numbers for all associated packages.
• Contact the Sender: If you’re unable to locate your tracking number, reach out to the sender or merchant directly. They can provide the tracking number, as they have a record of the shipment.

What do my UPS Tracking Number look like?

The following formats are used for UPS tracking numbers:

• 1Z9999999999999999
• 999999999999
• T9999999999
• 999999999

UPS also tracks other types of tracking numbers, which can have a length ranging from seven to 20 characters. These include:

• Delivery Order or Sub-PRO Number: Used for tracking Less-Than-Truckload (LTL) and Truckload (TL) child shipments.
• UPS Delivery Notice: A bar-coded notice given on the first delivery attempt in select countries. It includes a 12-digit reference number.
• UPS Service Notice: A notice given on the first delivery attempt in select countries.
• House Air Waybill: Used for tracking air freight movement.
• House Bill of Lading: Used for tracking ocean freight movement.
• PRO Number: Used for tracking surface freight movement.

What does UPS tracking status mean?

Label Status	Description
Label Created	We have received the shipment details and billing information from the sender. Once we have possession of the shipment and it is moving within our network, the status will be updated.
Shipped/On the Way	The shipment has been received and is in transit through our network. It has a scheduled delivery date. Shipments may remain in this status until they are out for final delivery. Note that for long-distance shipments, there may not be further scanning until they reach their destination hub.
Out for Delivery	The local UPS facility has received the shipment and dispatched it to a driver for final delivery. Unless a time-definite air delivery service has been chosen by the sender, packages are typically delivered between 9 a.m. and 7 p.m. (occasionally later) for residences, and by close of business for commercial addresses.
Delivered	The shipment has been delivered to its final destination, with a recorded timestamp of the delivery. If no signature is required, our driver will attempt to find a secure place to leave the shipment, such as a front porch, side door, back porch, or garage area, to keep it out of sight and protected from adverse weather conditions.
Delivered to a UPS Access Point	A selected UPS Access Point location has received the shipment and it is ready for pickup at the receiver's convenience.
Transferred to Post Office for Delivery	The sender requested the shipment to be transferred to the local post office for final delivery. Please allow an additional day or two for the delivery to be completed.
Exception	The shipment is within the UPS network; however, an unexpected error has occurred, which may result in a change to the scheduled delivery date. The reason for the exception will be specified in the Shipment Progress section of the Tracking Detail page. If the delivery date changes, the tracking status will display the new date.

Get real-time tracking notifications with AfterShip

With an AfterShip subscription or the AfterShip Mobile App, you can stay informed at every stage of your package with real-time tracking notifications. Whether you’re waiting on a personal delivery or managing business shipments, AfterShip ensures you never miss an update.

How long does it take for UPS to update tracking?

UPS typically updates tracking information in real-time as packages progress through its system. Here's what you can generally expect:

• Real-Time Scans: Packages are scanned at key stages such as the origin facility, transit hubs, and upon delivery. These scans prompt immediate updates to the tracking information.
• Standard Update Frequency: Under normal conditions, tracking updates occur within a few hours following each scan. This real-time approach ensures you can monitor the package's journey closely.
• Peak Period Delays: During high-volume periods, such as holidays, you might experience slight delays in tracking updates due to the increased number of shipments.
• Geographical Variations: In rural or remote areas, updates may be less frequent, leading to longer intervals between scans and tracking information refreshes.
• End-of-Day Updates: While most updates happen soon after a scan, some may not appear until the end of the business day, especially if the package is in transit between major facilities.
• International Shipments: For packages crossing international borders, tracking updates might take a bit longer to reflect, given the additional customs procedures and time zone differences.

How to contact UPS to deal with the issue?

If you’re facing issues with your UPS shipment—such as delays, missing packages, delivery exceptions, or incorrect addresses—it’s important to contact UPS directly for resolution. Here are the best ways to get support:

1. Call UPS Customer Service
   • U.S. Domestic: 1-800-742-5877 (1-800-PICK-UPS)
   • International: Visit the UPS Help and Support Page to find the number for your country.
2. Live Chat via UPS Website
   • Visit the UPS Tracking Support Page.
   • Click on the “Ask UPS” button at the bottom right corner to speak with a UPS virtual assistant.
3. Email or Online Support Form
   • Use the UPS Email Support form to submit inquiries related to your shipment, billing, or claims.
4. Inquire Through UPS My Choice Account
   • Log into your UPS My Choice account to report an issue, request delivery changes, or file claims directly related to your tracked packages.
5. Visit a UPS Location
   • Find your nearest UPS Store or Access Point via the UPS Locator.
   • Bring your tracking number and shipment details for faster service.

How To Read UPS Delivery Notice?

To effectively read a UPS delivery notice, follow these steps:

1. Track Your Package: Access the tracking information for your package by using either the UPS Delivery Notice number or the original tracking number provided. This will allow you to determine the current location of your package and provide insights into the necessary actions you can take.
2. Find Delivery Details: Check the boxes marked on the delivery notice by your driver. These checkboxes indicate important information regarding the whereabouts of your package or the next attempted delivery date. If your package has been redirected to a different address or if it requires specific delivery requirements, such details will be mentioned in this section.
3. Release Your Package: If you prefer, you have the option to request that the driver leaves your package during the next delivery attempt without requiring a signature from an adult aged 21 or above. To do this, sign the delivery notice in the designated space provided and place it back where the driver initially left the notice. By doing so, you authorize the driver to leave the package without obtaining a signature.

How to read UPS InfoNotice?

To effectively read a UPS InfoNotice, follow these steps:

1. Track Your Package: Access the tracking information for your package by using either the UPS InfoNotice number or the original tracking number provided. This will allow you to determine the current location of your package and provide insights into the necessary actions you can take.
2. Find Delivery Details: Check the boxes marked on the InfoNotice by your driver. These checkboxes indicate important information regarding the whereabouts of your package or the next attempted delivery date. If your package has been redirected to a different address or if it requires specific delivery requirements, such details will be mentioned in this section.
3. Release Your Package: If you prefer, you have the option to request that the driver leaves your package during the next delivery attempt without requiring a signature from an adult aged 19 or above. To do this, sign the delivery notice in the designated space provided and place it back where the driver initially left the notice. By doing so, you authorize the driver to leave the package without obtaining a signature.

About UPS

UPS, which stands for United Parcel Service, is a globally recognized logistics and package delivery company. Established in 1907 and headquartered in Atlanta, Georgia, UPS has grown to become one of the largest and most prominent shipping companies in the world.

The core focus of UPS lies in providing time-definite delivery services for packages and documents. It offers a wide range of services, including domestic and international shipping, freight transportation, supply chain management, and specialized logistics solutions. UPS operates through an extensive network of facilities, vehicles, and technology systems designed to ensure efficient and reliable delivery operations.

Domestic & international, or other services

U.S. Domestic

UPS is a leading provider of time-definite, guaranteed small package delivery services across the United States. A comprehensive range of domestic air and ground transportation solutions is available, all backed by delivery guarantees. In addition, the UPS ground fleet reaches every business and residential zip code within the contiguous United States.

International

UPS operates a global network that spans Europe, Asia Pacific, Canada, Latin America and ISMEA regions. UPS offers a wide range of guaranteed day- and time definite international shipping services. UPS also provides more guaranteed express delivery options than any other carrier in the industry.

Supply Chain Solutions

UPS Supply Chain Solutions includes freight forwarding, truckload brokerage, logistics and distribution, UPS Capital and other specialized services. In response to growing supply chain complexity, UPS delivers integrated solutions combining transportation, distribution and international trade and brokerage services, with complementary financial and information services. These supply chain services support global operations in over 200 countries and territories.

Service types

UPS provides a wide range of shipment and service types. AfterShip Tracking enables tracking for the following UPS offerings:

• UPS Mail Innovations
• UPS Freight
• UPS Reference

Service areas

UPS provides comprehensive shipping and logistics services across a wide range of domestic and international regions. With one of the world’s most extensive transportation networks, UPS enables reliable delivery to over 200 countries and territories.

U.S. Domestic Service Coverage

UPS offers full service coverage to every residential and business zip code across the contiguous United States. This includes:

• One to Five Business Days (UPS® Ground)
  • UPS® Ground delivers to businesses and homes in all 50 states and Puerto Rico.
• Second or Third Business Day (like UPS 2nd Day Air® or UPS 3 Day Select®)
  • UPS 2nd Day Air A.M.® delivers to the 48 contiguous states and limited addresses in Alaska and Hawaii.
  • UPS 2nd Day Air delivers to all 50 states and Puerto Rico with some limitations in Alaska and Hawaii.
  • UPS 3 Day Select delivers to the 48 contiguous states.
• Next Day (UPS Next Day Air®)
  • UPS Next Day Air® Early delivers to the 48 contiguous states and Anchorage, AK.
  • UPS Next Day Air delivers to all 50 states and Puerto Rico.
  • UPS Next Day Air® Saver delivers from all 50 U.S. states to the 48 contiguous states.

International Service Coverage

UPS international services support both import and export shipping with guaranteed day-and time-definite options. Key coverage includes:

• Europe
• Asia Pacific
• Canada and Mexico
• Latin America, Middle East, and Africa (ISMEA)

Service time

U.S. Domestic Services

• One to Five Business Days (UPS® Ground):
  Day-definite delivery typically within 1-5 business days, depending on the destination, with Saturday delivery commonly available to most residential addresses.
• Second or Third Business Day (like UPS 2nd Day Air® or UPS 3 Day Select®)
  Deliver important but not critical shipments within 3 business days by the end of the day or by the end of the second business day, with Saturday delivery available to both UPS 2nd Day Air® and UPS 3 Day Select®.
• Next Day (UPS Next Day Air®)
  Deliver urgent shipments by morning, noon or end of the next business day with Saturday delivery available to both UPS Next Day Air® Early and UPS Next Day Air.

International Services

• Most Urgent Shipments
  • UPS Express Critical®: The same-day delivery service; you can order a shipment by calling 1-800-714-8779 from the U.S. and Canada or sending an email for [email protected].
• One to Three Business Days
  • UPS Worldwide Express Plus®: Typically delivered by 8:30 or 9:00 a.m.
  • UPS Worldwide Express®: Typically delivered by 10:30 a.m. or noon
  • UPS Worldwide Express Freight® Midday: Typically delivered by noon or 2:00 p.m.
  • UPS Worldwide Express Freight®: Typically delivered by end of day
  • UPS Worldwide Saver®: Typically delivered by end of day
• Two to Five Business Days
  • UPS Worldwide Expedited®: Typically delivered by end of day
• Standard Shipping, Day-Definite
  • UPS Standard®: Day definite, by end of day
• Most Economical Cross-Border Option
  • UPS Worldwide Economy (enrollment required): 5-12 business days

What are the differences between AfterShip and UPS?

While UPS provides the standard tracking services on the official website, tracking UPS packages through the AfterShip Package Tracking Page offers several advantages:

Multi-carrier tracking with 1,200+ carriers supported

Efficiently track shipments from 1,200+ global carriers, not limited to UPS, including FedEx, DHL, USPS, GLS, and more, eliminating the need to visit multiple carrier websites and simplifying multi-carrier shipment monitoring.

Integration with eCommerce platforms

Integrate seamlessly with major eCommerce and marketplace platforms like Shopify, Salesforce Commerce Cloud (SFCC), WooCommerce, Magento, BigCommerce, Amazon Seller Central, and more, enabling automated tracking updates and improving the post-purchase experience.

Scalability for both individual and business needs

Suitable for both individual shoppers and sellers who frequently handle large volumes of packages from various sources, offering scalable solutions for diverse shipping needs that are not limited by carrier restrictions.

• For individuals: Track all packages—regardless of the carrier or online store—in one place using AfterShip Package Tracking Page or Mobile App. AfterShip makes it easy to read and understand tracking details and receive real-time package status update notifications.
• For sellers: AfterShip supports multi-channel retailers, marketplaces, and logistics teams. With powerful tracking API and webhook, sellers can deliver a seamless post-purchase experience and scale operations effortlessly.

Why track and integrate UPS packages with AfterShip?

✅ Support for any shipment worldwide with full coverage

Easily track any shipments from parcel, trucking, freight, postal, express, and 3PL carriers worldwide, ensuring comprehensive coverage whether you’re monitoring a single delivery or orders from multiple logistics providers.

✅ Carrier auto-detection by tracking number

The package tracking page automatically detects the shipping carrier through seamless integrations, ensuring accurate identification based on tracking number format to avoid manually selecting the courier and eliminate any guesswork.

✅ Detailed package status notifications for complete tracking visibility

Stay updated with every step of your package’s delivery journey, including info received, in transit, out for delivery, available for pickup, failed attempt, delivered, pending, expired, and exception, all clearly displayed to provide complete visibility into the delivery process.

✅ AI-powered estimated delivery dates with high precision

View AI-powered estimated delivery dates, calculated from carrier reliability, route analysis, and delivery performance with up to 95% prediction accuracy so you can better plan for your package’s arrival and reduce uncertainty around delivery timelines.

✅ Email alerts on status change for constant updates

Receive automatic email notifications whenever your package status changes, helping you stay informed without constantly checking the page or manually refreshing for new updates.

✅ Bulk tracking capability for efficient package management

Efficiently track up to 50 packages at once by entering multiple tracking numbers, giving you a convenient way to monitor all your shipments together in one place.

✅ Access to 1,200+ global carriers for comprehensive tracking

Seamlessly access tracking updates from 1,200+ international carriers including FedEx, UPS, DHL, USPS, and many more, enabling you to follow virtually any package worldwide with confidence.

✅ Multilingual tracking support for global communication

The tracking interface is available in 30+ languages, including English, Spanish, French, German, Japanese, and Italian, making it easy to track packages in your preferred language.