FedEx Ground® Economy Sledování

How to track my FedEx Ground® Economy packages?

Track with FedEx

• FedEx Website

  1. Go to the official FedEx tracking page and choose the language you use.
  2. Enter up to 30 of your FedEx tracking number, door tag number, FedEx Office order number, or Transportation Control Number (TCN) of the shipments (one per line).
  3. Click the button "TRACK".
  4. Seconds later, an updated page will display the most recent status of your order.

  *If your 12-digit number doesn't work, try adding "92" to the front to form a 14-digit number—this often resolves compatibility issues.

• FedEx Mobile App

  1. Download the FedEx Mobile App from iOS (App Store) or Android (Google Play).
  2. Open the app and sign in (optional).
  3. Enter or scan your FedEx tracking number.
  4. Tap the "Track" button and view tracking details.

  You can also enable notifications to receive real-time status updates on the app.

• FedEx Email

  FedEx allows you to get shipment updates directly in your inbox by simply sending an email. Here's how to use email to track your FedEx package:

  1. Just like before, you need to get your tracking number.
  2. Open your email client and compose a new email for [email protected].
  3. Leave the subject line blank.
  4. Enter up to 30 Ground Economy tracking numbers (one per line) in the body.
  5. Send the email and receive a reply with tracking information.

• FedEx Advanced Tracking or InSight® (for businesses)

  For high-volume or business users:

  1. Enroll in FedEx Advanced Tracking or InSight® on the FedEx website.
  2. Set up custom tracking dashboards.
  3. Monitor multiple shipments, set alerts, and download reports.

• Call FedEx Customer Service

  FedEx also offers package tracking by phone. You can dial FedEx international customer service—1‑800‑463‑3339 (1‑800‑GoFedEx) and follow the voice prompts to provide your tracking number. Then you can get real-time updates from the automated system or a live agent.

Track with AfterShip

• AfterShip Package Tracking Page

  AfterShip helps you track your packages with multiple carriers including FedEx and supports any shipments including FedEx Ground® Economy. Following these steps, you can effortlessly get updated information about your packages:

  1. Find your FedEx Ground® Economy tracking number first.
  2. Visit the AfterShip Tracking Page.
  3. Find the tracking section to input your FedEx Ground® Economy tracking number.
  4. Click on the "Track" button to start tracking.

  Wait a few seconds, and you'll get all the up-to-date tracking information of your FedEx parcels. Here's a simple diagram to guide you:

  

• AfterShip Mobile App

  The AfterShip Mobile App also helps you track packages from FedEx and over 1,200+ global carriers. Here's how to track your FedEx package using the AfterShip Mobile App:

  1. Just like before, you need to get your FedEx tracking number.
  2. Download AfterShip Mobile App - available on iOS (App Store) and Android (Google Play).
  3. Log in or sign up for your AfterShip account.
  4. Tap the "Add Tracking" button and input the tracking number.
  5. AfterShip will automatically detect FedEx as the carrier.
  6. Once the tracking number and carrier are added, AfterShip will display detailed status updates for your package.

  To stay updated, you can enable push notifications for tracking updates on the AfterShip Mobile App. This means you'll receive alerts when the status of your package changes.

Where and how to find my FedEx Ground® Economy tracking number?

You can locate your FedEx Ground® Economy tracking number—also known as a FedEx SmartPost number—in the following ways:

1. Shipping Confirmation Email or Label
   After creating a shipment, FedEx provides a 12-digit Ground Economy tracking number on your email confirmation and printed label.

2. Shipping Receipts and Labels
   Your tracking number appears on any FedEx-provided receipt or label printed at a FedEx center or using FedEx Ship Manager® software.

3. FedEx Online or FedEx Ship Manager®
   Shippers using online tools or FedEx Ship Manager® (version 2500+) can access tracking IDs after generating a label.

4. Customer Support or Account Portal

   If tracking isn't readily available, FedEx customer service or your account dashboard can retrieve your Ground Economy tracking number.

Get real-time tracking notifications with AfterShip

Get real-time tracking updates with AfterShip Subscription or the AfterShip Mobile App. Stay informed with instant delivery alerts, including in transit, out for delivery, and delivered statuses—across 1,200+ carriers—all in one place. Never miss a shipment update, wherever you are.

How to contact FedEx Ground® Economy to deal with the issue?

If you experience problems like delivery delays, missing packages, or damage with FedEx Ground® Economy shipments, here are some channels for support:

1. Contact Your FedEx Account Representative

   Ground Economy is a contract-only service. You should first reach out to your designated FedEx account rep—who can access service details, pickup schedules, and claims processes.

2. Call FedEx Customer Support

   If you don't have a rep, call general FedEx support at 1‑800‑463‑3339 (1‑800‑GoFedEx). Request to be directed to Ground Economy or SmartPost support to address your specific issue.

3. Email Ground Economy Claims Team

   For shipment damage or loss, you can file a claim via email at [email protected]. Include your tracking number, invoice information, and supporting documentation.

4. Submit an Online Claim

   Visit the FedEx Claim Center to file a Ground Economy claim. Remember: liability is limited to $100 + shipping charges, and claims must be submitted within 90 days of pickup.

5. Use Self-Service via FedEx Website or App

   You can also start the claim or support process through your FedEx account portal or the FedEx mobile app by locating your Ground Economy shipment and following the support prompts.

About FedEx Ground® Economy

FedEx Ground® Economy (formerly FedEx SmartPost) offers a cost-effective, residential parcel delivery solution via FedEx's ground network, with final-mile delivery often handled by USPS. Ideal for lightweight, low‑value, non-urgent shipments, it provides budget-friendly service without the premium features of standard FedEx shipping.

Service types

	FedEx Ground®	FedEx Home Delivery®	FedEx Express Saver®
Transit Time	Typically delivered in 2–7 business days	Delivered in 1–5 business days	3 days guaranteed
Delivery Days	Mon-Sun (final mile USPS)	Mon-Sun delivery	Mon-Fri delivery
Service Areas	Full U.S. residential coverage	Full U.S. residential coverage	All 48 contiguous U.S. states
Weight Limit	≤ 70 lb	≤ 150 lb	≤ 150 lb
Contractual	✅	❌	❌
Money-back Guarantee	❌	✅	✅
Signature/Redirect	❌	✅	✅
Ideal for	Cost-sensitive, non-urgent, and low-value residential shipments	Residential shipments needing flexibility	Faster business & residential deliveries

What are the differences between AfterShip and FedEx Ground® Economy?

You can use FedEx for shipment and delivery logistics and use AfterShip to track across carriers and enhance customer experience—all while saving support costs and boosting brand trust:

Multi-carrier tracking with 1,200+ carriers supported

Efficiently track shipments from 1,200+ global carriers, not limited to FedEx, including UPS, DHL, USPS, GLS, and more, eliminating the need to visit multiple carrier websites and simplifying multi-carrier shipment monitoring.

Integration with eCommerce platforms

Integrate seamlessly with major eCommerce and marketplace platforms like Shopify, Salesforce Commerce Cloud (SFCC), WooCommerce, Magento, BigCommerce, Amazon Seller Central, and more, enabling automated tracking updates and improving the post-purchase experience.

Scalability for both individual and business needs

Suitable for both individual shoppers and sellers who frequently handle large volumes of packages from various sources, offering scalable solutions for diverse shipping needs that are not limited by carrier restrictions.

• For individuals: Track all packages—regardless of the carrier or online store—in one place using AfterShip Package Tracking Page or Mobile App. AfterShip makes it easy to read and understand tracking details and receive real-time package status update notifications.
• For sellers: AfterShip supports multi-channel retailers, marketplaces, and logistics teams. With powerful tracking API and webhook (99.9% uptime), sellers can deliver a seamless post-purchase experience and scale operations effortlessly.

Why track and integrate FedEx Ground® Economy packages with AfterShip?

✅ Support for any shipment worldwide with full coverage

Easily track any shipments from parcel, trucking, freight, postal, express, and 3PL carriers worldwide, ensuring comprehensive coverage whether you're monitoring a single delivery or orders from multiple logistics providers.

✅ Carrier auto-detection by tracking number

The package tracking page automatically detects the shipping carrier through seamless integrations, ensuring accurate identification based on tracking number format to avoid manually selecting the courier and eliminate any guesswork.

✅ Detailed package status notifications for complete tracking visibility

Stay updated with every step of your package's delivery journey, including info received, in transit, out for delivery, available for pickup, failed attempt, delivered, pending, expired, and exception, all clearly displayed to provide complete visibility into the delivery process.

✅ AI-powered estimated delivery dates with high precision

View AI-powered estimated delivery dates, calculated from carrier reliability, route analysis, and delivery performance with up to 95% prediction accuracy so you can better plan for your package's arrival and reduce uncertainty around delivery timelines.

✅ Email alerts on status change for constant updates

Receive automatic email notifications whenever your package status changes, helping you stay informed without constantly checking the page or manually refreshing for new updates.

✅ Bulk tracking capability for efficient package management

Efficiently track up to 50 packages at once by entering multiple tracking numbers, giving you a convenient way to monitor all your shipments together in one place.

✅ Access to 1,200+ global carriers for comprehensive tracking

Seamlessly access tracking updates from 1,200+ international carriers including FedEx, UPS, DHL, USPS, and many more, enabling you to follow virtually any package worldwide with confidence.

✅ Multilingual tracking support for global communication

The tracking interface is available in 30+ languages, including English, Spanish, French, German, Japanese, and Italian, making it easy to track packages in your preferred language.