UPS Mail Innovations Sledování

How to track my UPS packages?

Track with UPS

• UPS Website

  You can visit the official UPS website for package tracking. Don't worry, we will provide you with detailed instructions using text and visual diagram.

  1. Find your UPS Mail Innovations tracking number first.
  2. Visit the UPS Package Tracking Page.
  3. Find the right track box and enter up to 25 tracking numbers.
  4. Click on the "Track" button.

  After Log in or Sign up your UPS account, you can also check your recently tracked shipments here.
  

• UPS Mobile App

  UPS offers a convenient way to track packages anytime, anywhere. You can follow these steps to start tracking with the UPS Mobile App.

  1. Just like before, you need to get your tracking number.
  2. Download the UPS Mobile App - available on IOS (App Store) and Android (Google Play).
  3. Log in or sign up your UPS account.
  4. Tap the "Track" button at the bottom menu on the home screen.
  5. Enter your UPS tracking number and view tracking details.

  You can also enable push notifications on the UPS Mobile App by going to Settings > Notifications and turning on tracking updates.

• UPS SMS

  UPS also offers SMS updates and you can check your deliveries without visiting a website or downloading an app. Here's how to track your UPS package via SMS:

  1. Just like before, you need to get your tracking number.
  2. Visit UPS My Choice® to log in or sign up for SMS delivery alerts.
  3. Send your UPS tracking number to 69877 (for U.S. customers) via SMS.
  4. Receive tracking updates responded by UPS.

  You can also reply with additional commands for more information (e.g., "Help" for more customer supports or "Stop" to unsubscribe).

• UPS Email

  UPS allows you to get shipment updates directly in your inbox by simply sending an email. Here's how to use email to track your UPS package:

  1. Just like before, you need to get your tracking number.
  2. Open your email client and compose a new email for [email protected].
  3. Enter your UPS tracking number in the email body (not the subject line).
  4. After you've sent the email, UPS will reply with an email containing the latest tracking status for each shipment.

• UPS Phone

  UPS also offers package tracking by phone. This method is ideal for quickly checking status or connecting with a live representative. In the U.S., dial 1-800-742-5877 (1-800-PICK-UPS). For international numbers, you can visit the UPS Contact Page.

Track with USPS (If the Package Has Been Handed Off)

When using UPS Mail Innovations, your package often begins its journey with UPS and is then transferred to the United States Postal Service (USPS). Once USPS receives the package, tracking must be continued through USPS systems. Here are steps to track your package with USPS:

• USPS Website

  1. Find your USPS tracking number first (begins with "9" or follows the format of 22 digits).
  2. Visit the USPS Package Tracking Page.
  3. Find the right track box and enter the USPS tracking number.
  4. Click on the "Track" button.

• USPS Email

  1. Just like before, you need to get your tracking number.
  2. Visit USPS Email Page to send an email.
  3. Enter your USPS tracking number in the email body (not the subject line).
  4. After you've sent the email, USPS will reply with an email containing the latest tracking status for each shipment.

• USPS Phone

  Call USPS Customer Service at: 1-800-222-1811 (available Monday – Friday 8 AM to 8:30 PM, and Saturday 8 AM – 6 PM).

Track with AfterShip

• AfterShip Package Tracking Page

  The AfterShip helps you track your packages with multiple carriers including UPS and support any shipments including UPS Mail Innovations. Following these steps, you can effortlessly get updated information about your packages:

  1. Find your UPS Mail Innovations tracking number first.
  2. Go to the AfterShip Package Tracking Page for the search this time.
  3. In the designed input box, enter up to 50 tracking numbers, each per line.
  4. Click on the "Track" button and start processing.

  A few seconds later, you can reviewed all updated information about your packages! Here's a simple diagram to guide you:

  

• AfterShip Mobile App

  The AfterShip Mobile App also helps you track packages from UPS Mail Innovations and over 1,200+ global carriers. Here's how to track your UPS package using the AfterShip Mobile App:

  1. Just like before, you need to get your tracking number.
  2. Download AfterShip Mobile App - available on IOS (App Store) and Android (Google Play).
  3. Log in or sign up your AfterShip account.
  4. Tap the "Add Tracking" button and input the tracking number.
  5. AfterShip will automatically detect UPS as the carrier.
  6. Once the tracking number and carrier are added, AfterShip will display detailed status updates for your package.

  To stay updated, you can enable push notifications for tracking updates on the AfterShip Mobile App. This means you'll receive alerts when the status of your package changes.

What does my UPS Mail Innovations tracking number look like?

For UPS Mail Innovations tracking numbers, you have two options for tracking: ups.com and upsmi.com. UPS Mail Innovations tracking numbers differ from small package reference numbers in terms of length and terminology.

The formats for UPS Mail Innovations tracking numbers are as follows:

• United States Postal Service Delivery Confirmation Number: This is a numerical identifier assigned by the U.S. Postal Service when Delivery Confirmation is requested. It typically consists of 22-34 digits.
• Sequence Number (MMS/MMI Number): This is an 18-digit number assigned internally by UPS Mail Innovations or UPS Worldship.
• Mail Innovations Compliant Package ID: This is a barcode-type identifier assigned by the shipper to each mail piece. It follows the structure: MIXXXXXXNNNNNNNNNNNNNNNNNNNNNN, where:
  • MI represents a UPS Mail Innovations indicator.
  • XXXXXX denotes a unique 6-digit customer number assigned by UPS Mail Innovations.
  • NNNNNNNNNNNNNNNNNNNNNN signifies a unique number, up to 22 characters, assigned by the shipper to identify a mail piece. Alpha and/or numeric characters are used, with no spaces or symbols. It is recommended not to reuse the same ID for other mail pieces for at least six months.

Get real-time tracking notifications with AfterShip

With an AfterShip subscription or the AfterShip Mobile App, you can stay informed at every stage of your package with real-time tracking notifications. Whether you're waiting on a personal delivery or managing business shipments, AfterShip ensures you never miss an update.

How to contact UPS Mail Innovations to deal with the issue?

1. Contact the Retailer or Shipper (for Recipients)

   • If you are the recipient of a package, the recommended and most effective way to resolve issues is to contact the shippers or the retailer from whom you purchased the item. They can initiate investigations or claims directly with UPS.

2. General UPS Customer Service (for Shippers)

   • Phone (U.S.): 1-800-742-5877 (1-1800-PICK-UPS)
   • Availability: Monday to Friday, 8:00 AM - 8:00 PM (local time)
   • Website: UPS Contact Page

3. UPS Mail Innovations Account Management (for Business Shippers)

   • If you are a registered business client, contact your UPS Mail Innovations Account Manager directly. Businesses using this service typically have a dedicated UPS representative.

4. USPS (If the Package Has Been Handed Off)

   If the tracking status shows the package has been transferred to USPS for final delivery:

   • USPS Customer Service: 1-800-275-8777
   • USPS Website: USPS Contact Page

About UPS Mail Innovations

UPS Mail Innovations (UPS MI) is a cost-effective shipping service designed for high-volume mailers. It combines the efficiency of UPS's logistics network with the final-mile delivery capabilities of the United States Postal Service (USPS), making it ideal for businesses sending lightweight parcels and flats domestically and internationally.

How It Works

• Pickup: UPS collects and processes mail pieces from senders and businesses.
• Processing: UPS sorts and consolidates them at regional UPS Mail Innovations facilities.
• Transportation: UPS transports the mail to the USPS facility closest to the final destination.
• Final Delivery: USPS handles the last-mile delivery to the recipient's address.

This hybrid approach leverages UPS's robust transportation infrastructure and USPS's extensive delivery network to provide reliable service at a lower cost.

UPS Mail Innovations Services

• Domestic Mail Services

  Domestic Mail Services leverage the extensive UPS Mail Innovations network and a strategic partnership with USPS, achieving reliable transit times comparable to First Class Mail®, plus an additional day. The services handle mailing functions such as labeling and sorting qualified mail that are typically managed by USPS, passing significant cost savings onto you. The national network of processing facilities, along with proprietary software and technology, enables UPS to process and transport domestic mail to its induction point within 24-48 hours of pickup, ensuring swift and economical delivery.

• International Mail Services

  International Mail Services offer solutions for both priority and economy class qualified mail, handling all aspects from processing to transportation, which helps save money while speeding up delivery times. UPS Mail Innovations facilitates shipments to postal authorities in over 200 countries, offering customizable options tailored to your specific international mailing requirements.

• Retail Mail Services

  UPS Mail Innovations® Returns provides a hassle-free process for those seeking an efficient and economical returns solution. Utilizing USPS for "first-mile" package retrieval, UPS can pick up, sort, transport, and successfully return prepaid packages to the original sender. Featuring easy-to-use labels and multiple drop-off points—including residential mailboxes, postal collection boxes, post offices, authorized postal outlets, or through scheduled pickup—this service promises consistent transit times and reliable tracking via ups.com, simplifying returns for both retailers and customers.

What is UPS Mail Innovations used for?

UPS Mail Innovations is primarily used for shipping lightweight goods. This service is ideal for businesses that need to send high volumes of small, lightweight items efficiently and cost-effectively.

Typical types of lightweight goods suitable for UPS Mail Innovations include:

• Cosmetics and Personal Care Products
• Apparel and Accessories (e.g, t-shirts, socks, and other lightweight clothing)
• Printed Materials (e.g., catalogs, magazines, brochures, and other bound printed matter)
• Media Items (e.g., CDs, DVDs, and similar media products)
• Small Electronics and Accessories (e.g., phone cases, chargers)

Service types

UPS Mail Innovations offers a range of service types tailored for high-volume mailers, and there services are categorized based on delivery speed, destination, and return logistics.

Domestic services types

UPS Mail Innovations provides several domestic service options:

• First Class Mail (M2)
• Priority Mail (M3)
• Expedited Mail Innovations (M4)

International mail services types

For international shipments, UPS Mail Innovations offers:

• Priority Mail Innovations (M5)
• Economy Mail Innovations (M6)

Package types

UPS Mail Innovations offers a variety of package types for both domestic and international shipments, tailored to accommodate different mail classes, weights, and formats:

Domestic package types

• First Class Package (Code 59): For lightweight packages up to 15.99 ounces
• Priority Package (Code 60): For faster delivery of lightweight packages up to 15.99 ounces
• Machinable Package (Code 61): For packages weighing between 6 and 15.99 ounces
• Irregular Package (Code 62): For packages weighing between 1 and 15.99 ounces
• Parcel Select (Code 63): For packages weighing from 1 pound up to 70 pounds
• Bound Printed Matter (BPM) Parcel (Code 64): Intended for bound printed materials
• Media Mail (Code 65): Suitable for books, CDs, DVDs, and similar educational materials
• BPM Flat (Code 66): For flat-sized bound printed matter weighing less than 1 pound
• Standard Flat (Code 67): For flat mail pieces weighing between 1 and 15.99 ounces

International package types

• International Flats: Suitable for flat-sized mail pieces destined for international delivery
• International Parcels: Suitable for parcel-sized items destined for international delivery
• International BPM: Suitable for bound printed materials sent to international destinations

Service areas

UPS Mail Innovations offers both domestic and international service coverage. Domestically, it delivers across the United States, including Alaska, Hawaii, Puerto Rico, U.S. territories, APO (Army Post Office), FPO (Fleet Post Office) and the DPO (Diplomatic Post Office). Internationally, UPS Mail Innovations supports shipments to over 200 countries and territories.

Service time

UPS Mail Innovations is a cost-effective mailing solution and estimated transit times depend on the origin, destination, and customs processing (for international shipments):

• Domestic Shipments: Within 24 to 48 hours of processing, UPS Mail Innovations hands your mail piece over to the USPS, which will deliver it in 1 to 5 days.
• International Shipments: The time it takes for delivery varies based on the selected service level.
  • The average delivery time for Priority Service is between 4 and 8 business days, starting from when the mail leaves a UPS Mail Innovations facility.
  • The average delivery time for Standard Service ranges from 7 to 14 business days from the point of mail export from a UPS Mail Innovations facility.

What are the differences between AfterShip and UPS Mail Innovations?

While UPS Mail Innovations (a combination of the logistics capabilities of UPS with the delivery network of USPS) offers an economical shipping solution for lightweight parcels, AfterShip Package Tracking Page and Mobile App are the better solution for:

Multi-carrier tracking with 1,200+ carriers supported

Efficiently track shipments from 1,200+ global carriers, not limited to UPS and USPS, including FedEx, DHL, GLS, Royal Mail, and more, eliminating the need to visit multiple carrier websites and simplifying multi-carrier shipment monitoring.

Integration with eCommerce platforms

Integrate seamlessly with major eCommerce and marketplace platforms like Shopify, Salesforce Commerce Cloud (SFCC), WooCommerce, Magento, BigCommerce, Amazon Seller Central, and more, enabling automated tracking updates and improving the post-purchase experience.

Scalability for both individual and business needs

Suitable for both individual shoppers and sellers who frequently handle large volumes of packages from various sources, offering scalable solutions for diverse shipping needs that are not limited by carrier restrictions.

• For individuals: Track all packages—regardless of the carrier or online store—in one place using AfterShip Package Tracking Page or Mobile App. AfterShip makes it easy to read and understand tracking details and receive real-time package status update notifications.
• For sellers: AfterShip supports multi-channel retailers, marketplaces, and logistics teams. With powerful tracking API and webhook, sellers can deliver a seamless post-purchase experience and scale operations effortlessly.

Why track and integrate UPS packages with AfterShip?

✅ Support for any shipment worldwide with full coverage

Easily track any shipments from parcel, trucking, freight, postal, express, and 3PL carriers worldwide, ensuring comprehensive coverage whether you're monitoring a single delivery or orders from multiple logistics providers.

✅ Carrier auto-detection by tracking number

The package tracking page automatically detects the shipping carrier through seamless integrations, ensuring accurate identification based on tracking number format to avoid manually selecting the courier and eliminate any guesswork.

✅ Detailed package status notifications for complete tracking visibility

Stay updated with every step of your package's delivery journey, including info received, in transit, out for delivery, available for pickup, failed attempt, delivered, pending, expired, and exception, all clearly displayed to provide complete visibility into the delivery process.

✅ AI-powered estimated delivery dates with high precision

View AI-powered estimated delivery dates, calculated from carrier reliability, route analysis, and delivery performance with up to 95% prediction accuracy so you can better plan for your package's arrival and reduce uncertainty around delivery timelines.

✅ Email alerts on status change for constant updates

Receive automatic email notifications whenever your package status changes, helping you stay informed without constantly checking the page or manually refreshing for new updates.

✅ Bulk tracking capability for efficient package management

Efficiently track up to 50 packages at once by entering multiple tracking numbers, giving you a convenient way to monitor all your shipments together in one place.

✅ Access to 1,200+ global carriers for comprehensive tracking

Seamlessly access tracking updates from 1,200+ international carriers including FedEx, UPS, DHL, USPS, and many more, enabling you to follow virtually any package worldwide with confidence.

✅ Multilingual tracking support for global communication

The tracking interface is available in 30+ languages, including English, Spanish, French, German, Japanese, and Italian, making it easy to track packages in your preferred language.