Partnering with an intelligent solution that scales
Inspire Uplift partnered with AfterShip for several reasons. AfterShip was the only choice that partnered with all their potential carriers (AfterShip supports over 970 carriers worldwide). Also, AfterShip has over thirty apps and integrations, all easily configurable, many of which the company uses daily. But most of all, they needed a solution that was easy to set up, easy to run, and easy to monitor. AfterShip’s experience working with the biggest brands and retailers in the world reassured them that they could deliver.
Inspire Uplift amped up their post-purchase engagement with AfterShip
AfterShip’s influence on their customer experience was immediate and significant.
1. 40% increase in click-through rate
AfterShip’s shipping notification emails regularly achieve an 80% open rate. And with 40% of people clicking through to engage more deeply, the opportunities for branding and upselling were exciting for their marketing team and directors alike.
2. 30% increase in repeat sales
Thanks to personalized product recommendations in their tracking emails, Inspire Uplift saw repeat sales grow by almost one-third.
3. 75% reduction in WISMO tickets
But it wasn’t just Inspire Uplift’s marketing team that was excited. Their customer service team saw enormous jumps in time and resources when dealing with 75% fewer tickets from customers asking where their order was.