Optimized multi-leg network with AfterShip's unified order visibility
As Wish expanded its horizons from a small “wish list” app to a multi-million American online e-commerce platform to bring merchants and buyers together under one roof–seamless, exceptional, and memorable customer experience was no more an option but a necessity. With a mission to tie the loose ends of its post-purchase customer journey, Wish welcomed the extensive courier support, tracking automation, and predictive delivery analytics of AfterShip to gain complete control over their order delivery lifecycle from cart to door helping Wish improve shipping times, optimize carrier performance, and strengthen customer relationships.
- shipping times
- carrier performance
- customer relationships