Resolution

Types of resolutions:

original_payment: Shoppers want refunds back to original payment channels.

store_credit: Shoppers want refunds turned to store credits.

exchange: Shoppers want to replace the old item with a new one. Note that this value is only for "same-kind-of-product" replacement. This is NOT the case where shoppers request for exchanging other SKUs/different products.

exchange_for_anything: Enhanced version of exchange. This is the case where shoppers request for exchanging other SKUs/different products.

refundid: This is for merchants who use Refundid as the refund gateway to issue immedate refunds to shoppers.

type
string
required
Allowed values:
store_creditoriginal_paymentexchangeexchange_for_anythingrefundid
exchange_notes
null or string
required

Only present when the resolution is exchange

Example:
Please ship to me with a new gift box
Example
preparing...