)
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In 2023, over 50% of shoppers jumped on early holiday sales and promotions.*
Why wait months to launch your BFCM campaign? Get ahead with our guide to creating a highly effective customer journey. Inside this eBook, you’ll learn:
Customer Journeys: Deliver frictionless, consistent experiences at every touchpoint with an omnichannel approach.
Unified Commerce: Customer touchpoints, sales channels, and behind-the-scenes systems linked together.
Efficiency & Convenience: Strategies to elevate customer journeys and outpace competitors.
Real-Life Example: Follow Emma, a savvy shopper, as she navigates Black Friday and learns how to make the most of every deal.
Advanced Strategies: Optimize every touchpoint with tips from industry experts at TikTok, Stamped, and Trellis.
*According to National Retail Federation data
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Learn how to maximize your sales, streamline your operations, and delight your customers this Black Friday & Cyber Monday.