aftership

EDD

Estimated delivery prediction software

AI-powered shipping time estimates that drive conversion, set customers’ expectations, and offer peace of mind.

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Trusted by the world’s biggest brands

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Accurate delivery estimates gain shopper trust

Your customers are desperate for accurate delivery estimates. Currently, the estimates your customers receive don’t reflect changing factors during transportation, and other real-world conditions which lead to failed delivery attempts. Powered by AI technology, AfterShip EDD proactively engages with your customers and provides EDDs with higher than industry-level accuracy. The result is more successful deliveries and enhanced customer trust.

Accurate delivery estimations shoppers can rely on

Offer an accurate EDD on product description and checkout page to encourage purchase.

75%

of purchase decisions influenced on product description

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Key features

EDD on Product Description Page

Boost conversion by showing customers exactly when the product they’re looking at will arrive at their door. A fixed date gives shoppers the confidence to click ‘buy’.

EDD on Checkout Page

Make it easy for customers to compare delivery times for different shipping methods. A final delivery estimate can nudge hesitant customers over the line.

Display Specific Date or Range

Increase successful delivery attempts with a specific estimation date as customers make plans to receive their package. Alternatively, set up EDDs as a date range to avoid over-promising.

Achieve higher accuracy thanks to machine learning and rule-based algorithms.

Up to 90%

of EDD prediction accuracy

ensure-higher-accuracy

Key features

Advanced Algorithm

Offer EDDs with higher accuracy than the carriers themselves. AI takes into account your order processing time and was trained with data from over 4.4 billion shipments and your tracking patterns.

Street-Level Prediction

Ensure hyper-accurate predictions for every customer. Invite shoppers to enter their zip code on product pages, and show them an EDD calculated based on destination city and your warehouse.

Dynamic Updates

Always present yourself and customers with up-to-date predictions. Machine-learning algorithms take into account factors like holidays, weather, and traffic to determine when a shipment will arrive.

EDD Rule Configuration

Configure shipping rules for EDD factoring in distribution center zones and warehouse processing times. Enhance the accuracy of predictions and analytics by considering various fulfillment practices.

Carrier Service-Type Mapping

Provide accurate predictions with most carriers you work with. Set rules for your different carriers and differentiate EDDs among various shipping methods and routes.

SKU-Based EDD Rules

Maintain EDD accuracy across all products. Set different SKU-based rules when products require extra time or when selling in regions with different pickup dates.

Auto update customers with accurarate EDDs across almost all shipments.

15%

improvement in customer satisfaction

keep-cutomer-promises

Key features

High Shipment-Coverage

Get estimated delivery dates for most shipments. AfterShip EDD covers at least 80% of deliveries while most carriers typically offer predictions on less than 40%.

Notifications on EDD Changes

Don’t leave your customers in the dark when their delivery date changes. Enhance the post-purchase experience by keeping them informed on any delays or updates, as and when they happen.

On-Time Performance Dashboard

Obtain useful insights and improve customer experience. Benchmark the EDDs and on-time performance of different carriers.

Standardized On-Time Status

Quickly measure and compare the performance of different carriers with 5 standardized statuses, including On-time, Trending On-time, Overdue, Late, and Trending Late.

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Offer an accurate EDD on product description and checkout page to encourage purchase.

75%

of purchase decisions influenced on product description

1.png

Key features

EDD on Product Description Page

Boost conversion by showing customers exactly when the product they’re looking at will arrive at their door. A fixed date gives shoppers the confidence to click ‘buy’.

EDD on Checkout Page

Make it easy for customers to compare delivery times for different shipping methods. A final delivery estimate can nudge hesitant customers over the line.

Display Specific Date or Range

Increase successful delivery attempts with a specific estimation date as customers make plans to receive their package. Alternatively, set up EDDs as a date range to avoid over-promising.

Achieve higher accuracy thanks to machine learning and rule-based algorithms.

Up to 90%

of EDD prediction accuracy

ensure-higher-accuracy

Key features

Advanced Algorithm

Offer EDDs with higher accuracy than the carriers themselves. AI takes into account your order processing time and was trained with data from over 4.4 billion shipments and your tracking patterns.

Street-Level Prediction

Ensure hyper-accurate predictions for every customer. Invite shoppers to enter their zip code on product pages, and show them an EDD calculated based on destination city and your warehouse.

Dynamic Updates

Always present yourself and customers with up-to-date predictions. Machine-learning algorithms take into account factors like holidays, weather, and traffic to determine when a shipment will arrive.

EDD Rule Configuration

Configure shipping rules for EDD factoring in distribution center zones and warehouse processing times. Enhance the accuracy of predictions and analytics by considering various fulfillment practices.

Carrier Service-Type Mapping

Provide accurate predictions with most carriers you work with. Set rules for your different carriers and differentiate EDDs among various shipping methods and routes.

SKU-Based EDD Rules

Maintain EDD accuracy across all products. Set different SKU-based rules when products require extra time or when selling in regions with different pickup dates.

Auto update customers with accurarate EDDs across almost all shipments.

15%

improvement in customer satisfaction

keep-cutomer-promises

Key features

High Shipment-Coverage

Get estimated delivery dates for most shipments. AfterShip EDD covers at least 80% of deliveries while most carriers typically offer predictions on less than 40%.

Notifications on EDD Changes

Don’t leave your customers in the dark when their delivery date changes. Enhance the post-purchase experience by keeping them informed on any delays or updates, as and when they happen.

On-Time Performance Dashboard

Obtain useful insights and improve customer experience. Benchmark the EDDs and on-time performance of different carriers.

Standardized On-Time Status

Quickly measure and compare the performance of different carriers with 5 standardized statuses, including On-time, Trending On-time, Overdue, Late, and Trending Late.

Seamless integration

Shopify and Shopify Plus

No need for lengthy code or an army of developers. Integrate and deploy EDD widgets on your Shopify pages with just one-click to support your business needs.

Designed for easy engineering. Integrate EDD API with your current tech stack and auto-extract relevant data to your own system for informed decision-making.

We've got you covered with most carriers. Our EDD uses AI to analyze historical tracking data from major carrier services with industry-leading accuracy.

How AfterShip EDD keeps shoppers and service teams happy

EDD on shipment notifications

Keep customers in the loop by showing their shipment’s latest EDD in update notifications. Offer them the freedom to plan their time around a delivery.

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EDD on branded tracking page

Massively reduce customer service workload and the number of WISMO requests. Consistently reassure anxious customers with the latest EDD displayed on tracking pages.

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Customized pricing tailored for your business

Enterprise

Custom

Features

  • Place the EDD anywhere
  • Street-level accuracy
  • Dynamic updates
  • Carrier service type mapping
  • SKU-based shipping rules
  • Widget and API integrations
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Recognized by customers for exceptional service

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g top  apac companies
capterra shortlist  v
getapp category leaders  v
software advice front runners  v

Learn more about AfterShip

Detail page - EDD

eBook

Why Estimated Delivery Dates Are Critical for eCommerce

2022.09

Why-Estimated-Delivery-Dates-Are-Critical-Even-Before-Shoppers-Hit-the-Buy-Button

Blog

Why Estimated Delivery Dates Are Critical in BFCM Retention

2022.09

Leverage-AfterShip-s-EDD-feature-to-ensure-100--of-shipments-have-Estimated-Delivery-Dates

Blog

Ensure 100% of Shipments Have Estimated Delivery Dates in This BFCM

2022.09

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