Non-returnable rules
Clearly identify which items are eligible for return to eliminate customer confusion.
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Works well with other platforms
30-day or 60-day return policy?
Set a return window easily to avoid unnecessary returns.
- Set return window by order date
- Set return window by order fulfillment date
- Set return window by order delivery date
- Set return window by product type or tagNew
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Avoid multiple returns per order
Limit your customers to submit only one return request for the same order to reduce costs.
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Configure non-returnable items easily
Configure whether discounted or sale items are eligible for return or exchange to minimize returns.
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Hassle-free returns. More happy customers.
Build an allowlist to make an exception for specific orders to let the customer raise a return request easily.
- By specific order numbers
- By specific product types
- By customer email address
- By product tags
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Avoid unnecessary returns
Create a list of ineligible items for returns or exchange based on specific rules to minimize returns.
- By specific product types
- By customer email address
- By product tags
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