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Your AfterShip Tracking ROI Report

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AfterShip Personalization is an AI-powered product recommendation tool that helps eCommerce retailers boost average order value (AOV) and overall revenues across customer touch points. By taking account of the data points you provided—AOV, order volume, and targeted touch points— will quantify the incremental revenue you may gain by using AfterShip Personalization in your business. 

With

aftership tracking

Annual incremental revenue increase

 from notification emails

+$

 from tracking pages

+$

Annual cost saving

from staffing efficiency

+$

Your projected ROI (US$)

$

per year

The AfterShip product(s) you selected:

Results based on the data points you provided:

Average Order Value (US$):

$

Annual orders:

Website conversion rate

%

Total support tickets per year

Percentage of WISMO calls

%

Cost per support ticket (US$)

$

Note: The calculation conservatively assumes one item purchased per order.

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AfterShip’s shipment notifications significantly enhance brand identity and customer satisfaction. With the rule-based notification emails in AfterShip Tracking, retailers can proactively communicate with shoppers regarding the key delivery stages, enhance shopper engagement, and create a cohesive brand experience. AI-powered product recommendations can also be incorporated into emails to generate repeat sales. AfterShip has an average open rate of 65% on shipment notification emails. By leveraging this channel, retailers have achieved outstanding results, realizing up to 30% in revenue growth from AfterShip’s shipment notification emails.

Incremental revenue from notification emails

Baseline total sales

Total sales with AfterShip notification emails

$

$

+0.35%

+($)

Conversion increase from emails

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AfterShip Tracking helps you create opportunities for more sales. Alongside package tracking information that most customers pay attention to, AfterShip Tracking presents a branded tracking page that seamlessly integrates marketing assets, enabling retailers to effectively promote additional products, loyalty programs, and more. Tracking page segmentation enables a highly personalized experience that can substantially increase conversion. In addition, AI-powered or manually curated product recommendations encourage repeat purchases. On average, an AfterShip branded tracking page has 3.2x views per order. As such, retailers typically see a 30% boost in repeat sales with AfterShip tracking pages and product recommendations.

Incremental revenue from tracking pages

Baseline number of orders

Unique visits to tracking page

Unique visits to store

Repeat sales w / baseline AOV $

Tracking page touch rate

33.33%

Tracking page CTR

16.67%

Your store conversion rate

%

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AfterShip Tracking notably lightens retailers’ service workload with features such as the shipment visibility dashboard, branded tracking page, and rule-based notifications. Retailers can greatly reduce WISMO inquiries and demand on their staff. Retailers who utilize AfterShip Tracking have realized up to 75% reduction in WISMO tickets.

Cost saving from staffing efficiency

Baseline manpower cost

Manpower cost with AfterShip

$

$

+50%

(+$)

Cost saving from manpower efficiency

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Speak with us to discover how we can help you achieve stronger business outcomes.

Notes: Please note that the data in this report is based on our benchmark database from our customers globally.  It is for reference only and should not be used as the sole basis for decision-making. Actual results may vary depending on multiple factors, such as market conditions, customer base, competition, industry, region, etc.  As such, exact results from the ROI Calculator and this report are not guaranteed nor implied in your use of AfterShip Tracking.

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