“Having a flexible workflow system allows merchants to ‘speak’ to customers on their shopping journey and addresses their concerns without contacting support.”
Laura McQuinn
Account Executive, AfterShip
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“Prepare for post-BFCM operations by implementing a clear returns strategy pre-BFCM. Communicate carrier delays and disruptions to your customers”
Francesca DeCastris
Partner Manager, ShipBob
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Key Learnings
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Automate the Return’s Experience
Automate your customer’s post-purchase experience via self-service workflows, auto approvals and easy label generation for expedited drop-offs.
Engage with Shoppers
Having a flexible workflow system allows merchants to ‘speak’ to customers on their shopping journey and addresses their concerns without contacting support.
Win-Win
Strategically distributing inventory reduces costs by keeping merchandise within shipping zones and improves inventory availability.
Prepare for Operations Early
Prepare for post-BFCM operations by implementing a clear returns strategy pre-BFCM. Communicate carrier delays and disruptions to your customers.
More Resources
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Explore the game-changing world of AI-driven personalized product recommendations, loyalty and revenues with AfterShip, Yotpo and our customer Dime Beauty!
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4 industry experts share game-changing strategies to boost your ROI and achieve recording-breaking results this peak season.
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Uncover strategies to proactively engage with customers throughout their shopping journey such as showcasing powerful UGC and personalizing communications.
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