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AfterShip is all set to bring post-purchase excellence to eTail West 2024!

Come join us on the show floor, and let's talk about all things e-Commerce and post-purchase


February 27th - 28th, 2024


JW Marriott Desert Springs, Palm Springs


Booth Number #803

Trusted by the world’s biggest brands

Featured Session

Join us for a conversation on stage with our retail partner Aetrex to learn how AfterShip helped scale Aetrex’s growth and transformed their post-purchase customer experience.

Laura McQuinn

Head of Strategic Accounts, AfterShip Returns

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Rui Kojima

Senior Director of e-Commerce

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Peak season returns, shipment exceptions, and dynamic operational strategies create more and more challenges for DTC brands. However, with a well-designed post-purchase customer experience, you can delight your customers, achieve operational excellence, and even create new revenue streams.

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Wed, Feb 28th at 10:50AM

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Main Stage, Springs FG

Plan your eTail West visit with AfterShip

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Putt with the team

eTail After Dark!

Join AfterShip, Attentive, Bazaarvoice, BigCommerce, Recharge and Yottaa for our merchant exclusive event: Neon Nights - an exciting evening outdoors featuring mini golf, live entertainment, food, drinks and so much more!  Located conveniently at the eTail West venue, this will be a perfect way to have fun, relax and meet new friends after a busy day at the conference.  Visit us at booth #803 or book time with us to find out how to join!

Drinks on us!

Get ready to mix, mingle, and network with industry experts. We're turning up the excitement and providing an unique chance to connect with the best by hosting a happy hour at the AfterShip booth!

Feb 27th, 2:00 - 4:00pm 

Booth #803

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Raise your glass with the team

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Order on the Way


Your order with Baked By Melissa Cupcakes has shipped and is arriving on Sunday, March 03.

Sweet treats delivered

Did you know Baked By Melissa saw a 70% increase in total triggered email revenue year over year after implementing AfterShip Tracking? Too sweet to be true? Come by AfterShip’s booth and experience AfterShip tracking for yourself with delicious Baked By Melissa Cupcakes delivered straight to your doorstep—on us!

February 27th-28th, 2024

Booth #803

Brands we love

Join us at the AfterShip booth and learn about our suite of tools that can help enhance your customers journey from shipment tracking to returns—and all touch points in between!

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hike in repeat sales from our branded tracking page



lift in purchases driven from the returns portal 

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increase in AOV by leveraging AfterShip Personalization 

Optimize Your ROI at eTail Palm Springs

With access to over 1800 retail professionals, it's an investment well worth your time. eTail West is a must-attend for top e-Commerce and omnichannel minds; and gather the highest proportion of decision making teams who have the buying power.


Retail Decision Makers


Retail Expert Speakers

Over 53%

Director/VP Level & Up

Chat with an expert

joe wyatt

Joe Wyatt
Digital Solutions Manager

george lopez

George Lopez
Digital Solutions Manager

laura mcquinn

Laura McQuinn
Head of Strategic Accounts,
AfterShip Returns

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Larkin Haggard
Digital Solutions Manager

sarah kang

Sarah Kang
Sr Strategic Partnerships Manager