AfterShip features

Shipment notifications

Continue engaging customers through seamless post-purchase communications.

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Shipment notifications preview
Gain customer trust

Gain customer trust

83% of shoppers expect regular communication about their packages. Keep them informed.

Increase order delivery rate

Increase order delivery rate

Notify customers immediately if delivery goes wrong. Resolving issues earlier.

Drive traffic to your website

Drive traffic to your website

Customers highly engage with transactional updates. Embed special offers to drive sales.

83% of shoppers expect regular communication about their packages.

83% of shoppers expect regular communication about their packages.
Keep customers engaged

Keep customers engaged

Send engaging updates from the time an order is shipped to the moment it is delivered.

  • Email
  • SMS
  • Facebook
Keep customers engaged
Boost customer engagement

Boost customer engagement

Personalize your email notifications with a super-flexible drag-and-drop email editor.

  • Edit text
  • Edit color
  • Edit font
  • Edit CTAs
Boost customer engagement
Improve order delivery rates

Improve order delivery rates

Noitfy customers immediately if delivery goes wrong. Resolve issues earlier.

Improve order delivery rates
Drive returned customers

Drive returned customers

Shoppers highly engage with delivery updates, embed powerful product recommendations to drive more sales.

  • Showcase AI-driven recommendations
  • Select product to recommend manually
  • Display product collections as recommendations
Drive returned customers
Increase customer satisfaction

Increase customer satisfaction

Shoppers want to know when their order will arrive. Keep them informed.

  • Schedule SMS based on the buyer timezone
  • Track delivery status of SMSes
  • View detailed notifications information
Increase customer satisfaction

Optimize communication with customers

Auto-alert customers once order status changes with automated email delivery updates workflows.

  • Follow up automatically
  • Send emails for 7 key tracking events
  • Use default workflow templates
  • Build custom email workflows
    (See pricing plans)
  • Add filters for better segmentation
Optimize communication with customers
Serve customers better globally

Serve customers better globally

Delight your customers with multilingual email notifications to enhance post-purchase experience.

Serve customers better globally
Customize notification templates

Customize notification templates

Drive additional purchases with relevant product recommendations and engaging sales deals.

Select notification triggers

Select notification triggers

Control when to notify customers. We have 7 key statuses.

Notify yourself

Notify yourself

Get alerts of delivery incidents and resolve before customers complain.

Create a world-class post-purchase experience