AfterShip features

Shipment visibility

Get insightful tracking data in one place to resolve delivery incidents faster.

Increase customer satisfaction

Give customers up-to-the-minute shipment location and status info to reduce WISMO calls

Make insightful decisions

Intelligence-driven insights and attainable benchmarks that drive customer engagement and ROI.

Optimize customer service

AfterShip has helped Harry’s to obtain carrier data at one centralized location.

Works well with other platforms

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Provide quality customer support and quicker package resolution to improve productivity.
Quality Men's Grooming & Shave Supplies

🇺🇸 AfterShip’s customer since 2014

Instant integration with 896 carriers

Integration made easy. We support USPS, FedEx, DHL, UPS and many other carriers.

Automated tracking. Be smart.

Get the latest carrier updates automatically instead of checking manually.

Actionable insights

Our 7 key statuses and 33 sub-statuses help you make insightful decisions faster.

Carrier auto-detection

Detect carrier intelligently based on your carrier choices and tracking number format.

Unified tracking data format

Analyse important tracking data, e.g. expected delivery date, signature and delivery time.

View order details

View order and tracking details together. Empower support reps to resolve tickets faster.

Change shipment status

Mark shipments as delivered, lost or returned to sender individually or in bulk via CSV.

Search and filter shipments

Find shipments easily by delivery status, carrier, customer email and other parameters.

Bulk import shipments via CSV

Load shipments faster with a CSV file. You can import CSV file via FTP as well.

Bulk export shipments via CSV

Download raw shipment data to identify and proactively address delivery issues.

Boost customer retention with a branded tracking experience.