A return experience that feels like shopping

Allows customers to find the right replacement with a one-click exchange.

• Exchange return items with any product
• Select available product variants for exchange
• Replace returns with the same itemNew
• Show in-stock variants only

Recover lost revenue with additional sales

Send customers into another shopping spree. Allow them to choose any product in your catalog at the value of their current return order.

• Refund the excess return order value

Offer bonus credits to encourage exchanges

Reward customers who choose to exchange instead of return with bonus credits.

• Offer free shipping for exchange orders
• Offer the original value of discounted items for exchange orders New
• Set custom shipping rates for exchange orders (coming soon)

Allow refund to store credit

Offer refunds as store credits to encourage customers to come back again and shop more.

Refund faster. Repurchase earlier.

Process partial or full refunds faster to boost customer loyalty and encourage repurchase.

• Refund automatically (Shopify & Shopify Plus)
• Issue gift card automatically (Shopify Plus)