Klaviyo

Klaviyo empowers users to automate the post-purchase communication based on the tracking data sent in real-time via AfterShip webhooks.

Benefits

  • Timely delivery updates via emails to the customers based on the shipping events and status of orders AfterShip sends to Klaviyo.
  • Build automated delivery update flows with order info, tracking numbers, and tracking ids to notify customers where their product has reached.
  • Notify customers of the delivery delays and in-transit incidents based on real-time AfterShip data with personalized emails to reduce shipment anxiety.
  • Personally reach out to the VIP customers whose orders have been delayed with customized conversion-driven emails.
  • Trigger product review flows to prompt customers to leave feedback once the shipment is marked as delivered in AfterShip.

How it works?

  1. Login to your AfterShip account.
  2. Login to your Klaviyo account.
  3. Click Integration > AfterShip> Copy the webhook URL from Setting Up the AfterShip Webhook section
  4. Enter that URL at webhook settings at AfterShip.
  5. Turn on Any Updates at webhook settings.

Description

Klaviyo is a clever email automation tool that empowers users to send highly-personalized and targeted messages based on the buyer journey. AfterShip along with Klaviyo allows merchants to monitor their shipments from 700+ couriers, track their movement towards the customers, and automate the delivery progress communication.

Every time the status of the shipment changes in AfterShip, Klaviyo configures the delivery status and the tracking number to the customer profile, making it easy to trigger drip campaigns or follow-ups.

Klaviyo’s predefined email templates are intelligence-driven that receive high open and click rates, thereby fostering better post-purchase engagement. Because Klaviyo is also integrated with eCommerce platforms like Shopify, Bigcommerce, and Magento, automated emails can be personalized and targeted based on exactly what someone bought.

Boost customer retention with a branded tracking experience.