Forfait DPD Tracking

+49 01806 373 200 https://www.dpd.com/

Pour les entreprises

Expérience de suivi de marque DPD

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Pour les développeurs

API de suivi DPD et webhooks

Conçu pour que les développeurs intègrent facilement la fonctionnalité de suivi DPD à l'aide de

API de suivi DPD

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Pour les acheteurs

Recevez les mises à jour DPD avec l'application mobile AfterShip

Gardez vos achats organisés. Ne manquez plus jamais votre livraison DPD.

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À propos de DPD

DPD signifie Dynamic Parcel Distribution, un service de livraison de colis qui opère principalement en Europe. Fondée en 1977 en Allemagne, DPD est aujourd'hui une marque internationale et fait partie du groupe DPD, lui-même appartenant au groupe français La Poste. DPD fournit des services d'expédition nationaux et internationaux, y compris des options de livraison express et standard, ainsi que des solutions de suivi et d'autres solutions logistiques. L'entreprise a acquis une réputation de fiabilité, d'efficacité et d'utilisation de la technologie pour améliorer l'expérience client.

Types de services DPD

DPD propose une variété de types de services pour répondre aux divers besoins d'expédition de ses clients. Certains des principaux services fournis par DPD comprennent :

Expédition nationale : DPD livre les colis dans le pays d'origine, offrant différents délais et options en fonction des exigences de l'expéditeur.
Expédition internationale : DPD propose des services de livraison internationale de colis dans toute l'Europe et dans d'autres pays du monde, avec différents délais de livraison et différents prix en fonction des préférences individuelles.
Expédition express : Pour les livraisons urgentes, DPD propose des services d'expédition express qui garantissent des délais de livraison plus rapides que les services standard, tant au niveau national qu'international.
Prévoir et suivre mon colis : cette fonction avancée de suivi des colis permet aux clients de recevoir une fenêtre de livraison estimée à une heure et de suivre leurs colis en temps réel, garantissant une expérience de livraison transparente et pratique.
Réseau de retrait : DPD exploite un réseau de points de retrait où les clients peuvent retirer leurs colis à l'heure qui leur convient, offrant flexibilité et commodité.
Solutions commerciales : DPD propose également des solutions sur mesure pour les entreprises et les détaillants de commerce électronique, y compris l'intégration d'API, la gestion des retours et des options d'expédition spécialisées.

Statut DPD Tracking

Dpd Tracking Status	description
Return to sender	The package is on its way back to the sender
New delivery date	A delivery appointment is scheduled
Transfer to Pickup parcelshop by DPD driver.	The package arrived at a pickup point near you and is available for pickup
Picked up from Pickup parcelshop by consignee.	Shipment delivered successfully
Delivered by driver to Pickup parcelshop.	The package arrived at a pickup point near you and is available for pickup
We're sorry but your parcel couldn't be delivered as arranged	Delivery of the package failed due to some shipping exception
Consignee Moved	Delivery of the package failed as the customer relocated
Consignee Refused shipment	Delivery of the package failed as the recipient refused to take the package due to some reason
Delay due to weather conditions	Package delayed due to some unforeseen reasons
Technical delay (Airline Operator)	Package delayed due to some unforeseen reasons
Awaiting new delivery address	Delivery of the package failed due to some shipping exception
Awaiting paperworks from consignee	Delivery of the package failed due to some shipping exception
Awaiting paperworks from origin	Delivery of the package failed due to some shipping exception
Awaiting payment from consignee	Delivery of the package failed due to some shipping exception
Awaiting sender confirmation	Delivery of the package failed due to some shipping exception
Flight Canceled by Airline Operator	Delivery of the package failed due to some shipping exception
Handling Delay by Airline Operator	Delivery of the package failed due to some shipping exception
Held in customs	Delivery of the package failed due to some shipping exception
Held in Warehouse(High Value)	Delivery of the package failed due to some shipping exception
Labor strike at destination	Delivery of the package failed due to some shipping exception
Marked as not received	Delivery of the package failed due to some shipping exception
Message left for consignee	Delivery of the package failed due to some shipping exception
Missing shipment due to Airline operator	Delivery of the package failed due to some shipping exception
Sender asked to cancel delivery	Delivery of the package failed due to some shipping exception
Sender phone number is wrong	Delivery of the package failed due to some shipping exception
Consignee details Insufficient	Package not delivered due to incorrect recipient address
Consignee Requested Return to Origin	The package is on its way back to the sender
Sender Requested Return to Origin	The package is on its way back to the sender
Entered to return process	The package is on its way back to the sender
In return process	The package is on its way back to the sender
Returned due to unsuitable shipment	The return package has been successfully received by the sender
Shipment drawn back	The return package has been successfully received by the sender
Shipment returned	The return package has been successfully received by the sender
Shipment destroyed	Shipment damaged
Exceptional customs inspection	Delivery of the package failed due to some shipping exception
Consignee Address Changed	Recipient not available at the given address
Consignee Address is Wrong	Package not delivered due to incorrect recipient address
Consignee office closed permanently	Business is closed at the time of delivery
Consignee On Holiday	The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again
Consignee phone number is wrong	The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again
Customs transactions OK	Customs clearance completed
at the customs clearence point	Package handed over to customs for clearance
Entered to customs examination	Package handed over to customs for clearance
Delivery rescheduled by consignee	Shipment forwarded to a different delivery address
Consignee contacted	The customer is contacted before the final delivery
Out for delivery	The package is out for delivery
Consignee pickup from office	The package arrived at a pickup point near you and is available for pickup
Hold for pick up from office (Cnee's Req.)	The package arrived at a pickup point near you and is available for pickup
Hold for pickup	The package arrived at a pickup point near you and is available for pickup
Order information has been transmitted to DPD	The carrier received a request from the shipper and is about to pick up the shipment
Unfortunately we have not been able to deliver your parcel	Delivery of the package failed due to some shipping exception
Collected by consignee from Pickup parcelshop	Shipment delivered successfully
The consignee did not collect the parcel.	The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again
return to sender	The package is on its way back to the sender
returned to sender	The return package has been successfully received by the sender
delivery attempted	The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again
attempted delivery	The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again
delivery attempt	The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again

Zone de service DPD

DPD is an international parcel delivery service, with its primary focus on European countries. The company's service area covers a vast majority of the continent, including but not limited to:

United Kingdom
Germany
France
Spain
Italy
Netherlands
Belgium
Poland
Czech Republic
Austria
Switzerland
Ireland
Scandinavian countries (Denmark, Sweden, Norway, Finland)
Baltic States (Estonia, Latvia, Lithuania)

In addition to Europe, DPD also offers shipping services to select countries outside of Europe through various partnerships and subsidiaries. However, its international reach beyond Europe might be more limited compared to some other global delivery providers.

Please note that the scope and availability of DPD services can vary depending on the destination country and specific regional offerings. To verify if DPD covers a particular location or to get detailed information about the services they provide in your area, it is best to consult their website or contact their customer support.

Format de numéro DPD Tracking et exemples

DPD tracking numbers typically follow a specific format, but there may be slight variations depending on the country of origin or destination. The most common DPD tracking number format consists of 14 digits, like this:

01234567891234

However, DPD also uses other formats for its various subsidiaries and services. Some examples are:

DPD UK: 12 or 14 alphanumeric characters (e.g., 05123456789123 or ABCDEFGHIJKLMNOP)
DPD Germany: 12-digit numeric format (e.g., 012345678912)
DPD France: 12 to 14-digit numeric format (e.g., 0123456789012)

Please note that these are just some examples, and the tracking number format might differ slightly based on your location or service type. When in doubt, refer to the information provided by DPD when you receive your tracking number or consult their customer support for guidance.

Questions fréquemment posées

DPD est-il en Nouvelle-Zélande ?

As of September 2021. DPD does not have a direct presence in New Zealand. However, they may still be able to deliver packages to New Zealand through partnerships with local courier companies.

If you're looking for a courier service within New Zealand, here are some alternatives:

New Zealand Post: The national postal service of New Zealand.
CourierPost: A subsidiary of New Zealand Post that offers express courier services.
Aramex New Zealand (formerly Fastway Couriers): A global courier company with a local presence in New Zealand.

Remember to check each company's website for the most up-to-date information on their services and coverage.

Combien de temps faut-il à DPD pour livrer un colis ?

DPD's delivery times can vary based on several factors, such as the service chosen, the destination, and the origin of the shipment. Here are some general guidelines for their delivery services:

DPD Express: 1-2 business days for domestic shipments within the same country.
DPD Classic: 2-5 business days for deliveries within Europe.
DPD International: Delivery times vary depending on the destination country; it may take anywhere from a few days to a couple of weeks.

Please note that these are estimated timeframes and can be affected by factors like customs clearance processes, holidays, or other unforeseen circumstances. To get more accurate information regarding your specific package, I recommend visiting the DPD website or contacting their customer support.

Qu'est-ce que le numéro de référence DPD ?

A DPD reference number, also known as a tracking number or parcel number, is a unique identifier assigned to each package when it is shipped using DPD's courier services. This reference number allows both the sender and recipient to track the package's progress and get updates on its delivery status.

Typically, a DPD reference number consists of a combination of letters and numbers. When you receive this number, you can enter it on the DPD website or use their mobile app to track your package, see its current location, and check the estimated delivery date.

If you're expecting a package shipped with DPD but haven't received a reference number yet, you can contact the sender or DPD's customer support for assistance.

Existe-t-il un suivi en direct sur DPD ?

Yes, DPD offers live tracking for packages through their website and mobile app. To access live tracking, you'll need the package's reference number, also known as the tracking or parcel number.

Here's how to use it:

Visit the DPD website.
Locate the "Track my parcel" or "Tracking" section on the homepage.
Enter your unique reference number in the provided field and click "Search" or "Track."

You should now be able to see the live status of your package, including its current location and estimated delivery time. Additionally, you can download the DPD mobile app (available for iOS and Android) for a more convenient way to track your package on-the-go.

Please note that the accuracy of live tracking may vary depending on factors such as the availability of real-time data and GPS accuracy. Always check the latest updates on the DPD website or app for the most accurate information.

DPD appartient-il à DHL ?

No, DPD is not owned by DHL. DPD (Dynamic Parcel Distribution) is a separate international parcel delivery company that operates primarily in Europe. It is a subsidiary of GeoPost, which is a part of the French company Groupe La Poste.

DHL, on the other hand, is an international courier and logistics company that operates worldwide. It is a division of the German logistics company Deutsche Post DHL Group. While both DPD and DHL are major players in the parcel delivery industry, they are distinct and separate entities.

Découvrez ce que nos clients disent de notre suivi des envois

Nitin R. - Spécialiste technique

Grande application Shipping pour les expéditions sur site. Expédition rapide, plusieurs options de partenaires d'expédition, site convivial, ramassage rapide également de Marchant, le support client est bon. Peut expédier d'un pays à l'autre

Charles C. - Spécialiste informatique

Expédition précise et facile Tracking. Le meilleur aspect pour moi est la façon dont les envois peuvent être facilement suivis. L'interface est simple, bien conçue et facile à utiliser. Une autre chose que j'aime est la disponibilité d'applications mobiles qui permettent de scanner facilement les codes-barres et de recevoir des notifications push. J'aime aussi le fait que le service soit assez abordable.