top banner main image
Protect your BFCM revenue from returns and policy abuse
Learn more

Filter

Chargeback

When a debit or credit card transaction gets reversed by the cardholder’s bank after receiving a complaint about a payment dispute, it is called a chargeback. If the complaint is valid, the disputed amount gets credited back to the customer’s account without needing approval from the merchant.

Here’s how the chargeback process works:

chargeback

Subscribe to receive the latest eCommerce tips and tools.

By submitting this form, you agree to AfterShip’s privacy policy.