logo aftership


eCommerce glossary

All the terminology you’ll ever need, together in one place. We can even let you know when new terms are added.


Crowdsourcing is the practice of getting ideas, opinions, information, services, or goods from a large group of people. Interested people share their thoughts when they get online requests through smartphone apps, social media, or crowdsourcing platforms. Online reviews are a vivid example of crowdsourcing. If you have shared your review regarding a product or service, you’re a crowdsourcing contributor too.

Many amazing benefits come along with crowdsourcing. Here are some:

  • Offers rapid solutions: Crowdsourcing is one of the best sources to get an answer to complicated problems. The best part is that you get a myriad of solutions from a large pool of people, which allows you to pick the best one and fix the problem in a jiffy.
  • Creates buzz: When you include people while working on an idea, it's natural to witness a hype created around your business. This type of buzz automatically draws the attention of prospects toward your business.
  • Helps to collect innovative ideas: It's hard to come up with creative ideas, especially if you are working with a small team. Here, crowdsourcing comes in handy because you can request ideas from a large group of people.

Create a world-class post-purchase experience