eCommerce glossary

All the terminology you’ll ever need, together in one place. We can even let you know when new terms are added.

Fulfillment by Amazon (FBA)

Fulfillment by Amazon or FBA is a service offered by Amazon to help eCommerce businesses grow using its logistics networks.

A seller using Amazon FBA allows Amazon to handle:

  • Shipping
  • Returns and refunds
  • Product warehousing in Amazon’s warehouses
  • Packaging

FBA takes complete control of your fulfillment and allows you to focus on scaling your business and reaching more customers.

How does it work?

  • Send your products to an Amazon Fulfillment Center: First, you need to send your products to Amazon after labeling them, which you can handle on your own or via Amazon’s FBA label service.
  • Inventory Storage and management: When Amazon receives your products, it scans the labels attached, weighs the packages, and stores them accordingly.
  • Delivery management: When someone orders a product from your store, Amazon picks the product from the inventory, packs it, and ships it to the customer.

Perks of using Fulfillment by Amazon

  • Access to the most dynamic fulfillment networks in the world
  • Super fast and hassle-free shipping
  • Inclusive pricing for storing, picking, packaging, and shipping
  • Efficient return management
  • Unlimited storage space
  • 24/7 Amazon customer support
  • Gain customer trust

So, with Amazon FBA, all you need to focus on is selling your products and maintaining enough stock with Amazon.

Create a world-class post-purchase experience