Iskustvo praćenja robne marke DPD
Za tvrtke

Iskustvo praćenja robne marke DPD

Pružite kupcima najbolje iskustvo nakon kupnje uz proaktivna ažuriranja isporuke.

DPD API za praćenje i web-dojavnici
Za programere

DPD API za praćenje i web-dojavnici

Osmišljeno za programere da jednostavno integriraju DPD funkciju praćenja pomoću
DPD tracking API

Primajte DPD ažuriranja pomoću AfterShip mobilne aplikacije
Za kupce

Primajte DPD ažuriranja pomoću AfterShip mobilne aplikacije

Držite svoju kupovinu organiziranom. Nikad više ne propustite svoju DPD dostavu.

O DPD-u

DPD je kratica za Dynamic Parcel Distribution, uslugu dostave paketa koja prvenstveno djeluje u Europi. Osnovan 1977. u Njemačkoj, DPD je danas međunarodni brend i dio DPDgroupa, koji i sam pripada francuskoj grupi La Poste. DPD pruža domaće i međunarodne usluge dostave, uključujući brze i standardne opcije dostave, kao i praćenje i druga logistička rješenja. Tvrtka je stekla reputaciju zbog svoje pouzdanosti, učinkovitosti i upotrebe tehnologije za poboljšanje korisničkog iskustva.

DPD vrste usluga

DPD nudi razne vrste usluga kako bi zadovoljio raznolike potrebe svojih kupaca u otpremi. Neke od glavnih usluga koje pruža DPD uključuju:

  • Domaća dostava: DPD dostavlja pakete unutar zemlje porijekla, nudeći različite vremenske okvire i opcije ovisno o zahtjevima pošiljatelja.
  • Međunarodna dostava: DPD pruža usluge međunarodne dostave paketa diljem Europe i drugih zemalja diljem svijeta, s različitim tranzitnim vremenima i cijenama prema individualnim željama.
  • Ekspresna dostava: Za vremenski osjetljive isporuke, DPD nudi usluge ekspresne dostave koje jamče brže vrijeme isporuke od standardnih usluga, kako u zemlji tako iu inozemstvu.
  • Predvidi i prati moj paket: Ova napredna značajka praćenja paketa omogućuje klijentima da dobiju procijenjeni rok isporuke od jednog sata i prate svoje pakete u stvarnom vremenu, osiguravajući transparentno i praktično iskustvo dostave.
  • Mreža preuzimanja: DPD upravlja mrežom točaka preuzimanja gdje kupci mogu preuzeti svoje pakete u vrijeme koje im odgovara, pružajući fleksibilnost i praktičnost.
  • Poslovna rješenja: DPD također nudi prilagođena rješenja za tvrtke i trgovce e-trgovinom, uključujući API integraciju, upravljanje povratima i specijalizirane opcije dostave.

Status DPD Tracking

Dpd Tracking Status description
Return to sender The package is on its way back to the sender
New delivery date A delivery appointment is scheduled
Transfer to Pickup parcelshop by DPD driver. The package arrived at a pickup point near you and is available for pickup
Picked up from Pickup parcelshop by consignee. Shipment delivered successfully
Delivered by driver to Pickup parcelshop. The package arrived at a pickup point near you and is available for pickup
We're sorry but your parcel couldn't be delivered as arranged Delivery of the package failed due to some shipping exception
Consignee Moved Delivery of the package failed as the customer relocated
Consignee Refused shipment Delivery of the package failed as the recipient refused to take the package due to some reason
Delay due to weather conditions Package delayed due to some unforeseen reasons
Technical delay (Airline Operator) Package delayed due to some unforeseen reasons
Awaiting new delivery address Delivery of the package failed due to some shipping exception
Awaiting paperworks from consignee Delivery of the package failed due to some shipping exception
Awaiting paperworks from origin Delivery of the package failed due to some shipping exception
Awaiting payment from consignee Delivery of the package failed due to some shipping exception
Awaiting sender confirmation Delivery of the package failed due to some shipping exception
Flight Canceled by Airline Operator Delivery of the package failed due to some shipping exception
Handling Delay by Airline Operator Delivery of the package failed due to some shipping exception
Held in customs Delivery of the package failed due to some shipping exception
Held in Warehouse(High Value) Delivery of the package failed due to some shipping exception
Labor strike at destination Delivery of the package failed due to some shipping exception
Marked as not received Delivery of the package failed due to some shipping exception
Message left for consignee Delivery of the package failed due to some shipping exception
Missing shipment due to Airline operator Delivery of the package failed due to some shipping exception
Sender asked to cancel delivery Delivery of the package failed due to some shipping exception
Sender phone number is wrong Delivery of the package failed due to some shipping exception
Consignee details Insufficient Package not delivered due to incorrect recipient address
Consignee Requested Return to Origin The package is on its way back to the sender
Sender Requested Return to Origin The package is on its way back to the sender
Entered to return process The package is on its way back to the sender
In return process The package is on its way back to the sender
Returned due to unsuitable shipment The return package has been successfully received by the sender
Shipment drawn back The return package has been successfully received by the sender
Shipment returned The return package has been successfully received by the sender
Shipment destroyed Shipment damaged
Exceptional customs inspection Delivery of the package failed due to some shipping exception
Consignee Address Changed Recipient not available at the given address
Consignee Address is Wrong Package not delivered due to incorrect recipient address
Consignee office closed permanently Business is closed at the time of delivery
Consignee On Holiday The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again
Consignee phone number is wrong The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again
Customs transactions OK Customs clearance completed
at the customs clearence point Package handed over to customs for clearance
Entered to customs examination Package handed over to customs for clearance
Delivery rescheduled by consignee Shipment forwarded to a different delivery address
Consignee contacted The customer is contacted before the final delivery
Out for delivery The package is out for delivery
Consignee pickup from office The package arrived at a pickup point near you and is available for pickup
Hold for pick up from office (Cnee's Req.) The package arrived at a pickup point near you and is available for pickup
Hold for pickup The package arrived at a pickup point near you and is available for pickup
Order information has been transmitted to DPD The carrier received a request from the shipper and is about to pick up the shipment
Unfortunately we have not been able to deliver your parcel Delivery of the package failed due to some shipping exception
Collected by consignee from Pickup parcelshop Shipment delivered successfully
The consignee did not collect the parcel. The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again
return to sender The package is on its way back to the sender
returned to sender The return package has been successfully received by the sender
delivery attempted The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again
attempted delivery The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again
delivery attempt The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again

Područje usluge DPD-a

DPD is an international parcel delivery service, with its primary focus on European countries. The company's service area covers a vast majority of the continent, including but not limited to:

  • United Kingdom
  • Germany
  • France
  • Spain
  • Italy
  • Netherlands
  • Belgium
  • Poland
  • Czech Republic
  • Austria
  • Switzerland
  • Ireland
  • Scandinavian countries (Denmark, Sweden, Norway, Finland)
  • Baltic States (Estonia, Latvia, Lithuania)

In addition to Europe, DPD also offers shipping services to select countries outside of Europe through various partnerships and subsidiaries. However, its international reach beyond Europe might be more limited compared to some other global delivery providers.

Please note that the scope and availability of DPD services can vary depending on the destination country and specific regional offerings. To verify if DPD covers a particular location or to get detailed information about the services they provide in your area, it is best to consult their website or contact their customer support.

DPD Tracking Format broja i primjeri

DPD tracking numbers typically follow a specific format, but there may be slight variations depending on the country of origin or destination. The most common DPD tracking number format consists of 14 digits, like this:

01234567891234

However, DPD also uses other formats for its various subsidiaries and services. Some examples are:

  • DPD UK: 12 or 14 alphanumeric characters (e.g., 05123456789123 or ABCDEFGHIJKLMNOP)
  • DPD Germany: 12-digit numeric format (e.g., 012345678912)
  • DPD France: 12 to 14-digit numeric format (e.g., 0123456789012)

Please note that these are just some examples, and the tracking number format might differ slightly based on your location or service type. When in doubt, refer to the information provided by DPD when you receive your tracking number or consult their customer support for guidance.

Često postavljana pitanja

Pogledajte što naši klijenti govore o našem praćenju pošiljaka

Aurelie S.
Aurelie S. - Voditeljica računa u Octave Assurances Inc
Sjajna usluga!! Brzo reagiraju, strpljivi su, OD SUPER POMOĆI. Vrlo su gostoljubivi i uvijek nas prate kako bi bili sigurni da smo u redu s našim procesom! Hvala vam
Kartik L.
Kartik L.—SDL
Jednostavno i moćno! Platforma je bila jednostavna za korištenje i svidjelo mi se što je pomogla integrirati nekoliko podataka o praćenju na jedno mjesto i obavijestila me o statusima i kašnjenjima! Pogodan je za korištenje i svidjelo mi se, dopustite mi da do određene mjere prilagodim svoju stranicu!
Nitin R.
Nitin R. - Tehnički specijalist
Izvrsna aplikacija Shipping za isporuke na licu mjesta. Brza dostava, više opcija partnera za dostavu, stranica prilagođena korisniku, brzo preuzimanje također od Marchanta, korisnička podrška je dobra. Moguća dostava u inozemstvu
Charles C.
Charles C. - IT stručnjak
Precizna i jednostavna otprema Tracking. Najbolji aspekt za mene je način na koji se pošiljke mogu lako pratiti. Sučelje je jednostavno, lijepo dizajnirano i lako za korištenje. Još jedna stvar koja mi se sviđa je dostupnost mobilnih aplikacija koje omogućuju jednostavno skeniranje bar kodova i primanje push obavijesti. Također mi se sviđa što je usluga prilično pristupačna.
Verified User
Potvrđeni korisnik u bolnicama i zdravstvu
Dobro rješenje za praćenje narudžbi s globalnom pokrivenošću. Korisnička služba Fleksibilno određivanje cijena Upravljanje računom - samoposluživanje Jednostavan za integraciju Jednostavno korisničko sučelje Prilagodljivost API-ja Djelotvorni uvidi i analitika Odgovor na probleme - izvrsno

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