Amazon Seller Centralby AfterShip
Streamlines the Amazon MCF returns process by enabling you to manage returns and exchanges in one place
Amazon Multi-Channel Fulfillment (MCF) is a service that allows businesses to store their inventory in Amazon's fulfillment centers and have Amazon handle the packing, shipping, and customer service for orders placed through their own website or other sales channels. It integrates seamlessly with various e-commerce platforms (e.g, Shopify, Tiktok Shop), enabling sellers to streamline their operations and provide fast, reliable delivery to customers across multiple channels.
AfterShip Returns is a returns management software that helps e-commerce businesses automate and streamline the process of handling product returns, exchanges, and refunds. It provides customizable return portals, real-time tracking, and integrations with major carriers and e-commerce platforms to improve customer experience and reduce operational inefficiencies.
The integration between AfterShip Returns and Amazon MCF will help merchant automatically creates a return in Amazon Seller Central when the return request is approved in AfterShip Returns. AfterShip will then generate the return shipping labels using the Amazon warehouse address obtained from Amazon Seller Central via API. Once the return arrives at Amazon's warehouse, the RMA will be automatically marked as received.