Gorgias Integration with AfterShip Tracking
Gorgias is an eCommerce helpdesk and live chat solution with shopper query automation and fast support.Gorgias Integration with AfterShip Tracking
Why integrate with Gorgias
AfterShip's integration with Gorgias allows support agents to access real-time shipment tracking data when responding to customer support tickets and live chat messages. Brands will be able to centralize shipment details and expedite ticket response times.
This native integration will allow users to sync all order tracking-related data and inject shipment statuses directly into shopper interactions.
Use cases
Sync real-time tracking data
Plug AfterShip's shipment tracking data into Gorgias to ensure real-time statuses and faster order lookup. Infuse data and visibility into customer support live chat and tickets, equipping your support agents with the most accurate information.
Inject shipment statuses directly
Pull up all shipment details with shopper emails and inject responses into Gorgias live chats and tickets with just one click. Respond manually or send automated email replies with all shipment details right next to the ticket.
Shared data
When using this integration, it’s important to know that your data is safe and secure, as per our privacy policy. For information on a third-party apps’ data management, please refer to the provider's documentation.
| AfterShip Tracking | Data flow | Gorgias |
| Shipment |  |
Shipment |
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Integrates with
Tags
CUSTOMER SERVICE
LIVE CHAT
Requirements
Ready to start growing your business through our Gorgias integration?