Centralize customer information
Empower support agents to respond to WISMO queries quickly with customer’s shopping history sitting right next to the helpdesk.
Perform third-party actions
Get instant access to customers' RMA data to perform crucial actions (like issuing a refund) without needing to open another browser tab.
Speed up ticket resolution
Improve response time with manual or automated response via email with customer’s order information displayed in the customer sidebar.
Connect AfterShip Returns to your Klaviyo account to send more relevant, well–timed email and SMS communications to your customers.
More specifically, this integration allows AfterShip Returns to pass return information into the Klaviyo platform so that you can create robust customer segmentation and deliver highly personalized communications to your customers using triggers and logic flows, using properties like return reason and outstanding credit balance.