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How the extension works
To connect Salesforce Commerce Cloud (SFCC) with AfterShip Returns Center, please follow the steps mentioned in this installation guide.
Description
Salesforce Commerce Cloud is a customer-first order management system, built on the #1 CRM and backed by advanced AI technology to build beautiful on-brand digital experiences. The platform empowers you to grow your business across channels like desktop, mobile, and social media. The all-in-one robust development platform lets you launch your online store and boost sales with a plethora of exemplary design and marketing features. Give your customers an exceptional brand experience with their open APIs and integrate with a multitude of certified partners to promote your brand to the masses.
Salesforce Commerce Cloud’s smooth integration AfterShip Returns Center will be a step ahead in automating the hassle of addressing hundreds of return orders merchants receive every month. Customers can themselves submit a return request, select the item they would like to return, why they want to return it, how they would like to return it, and what resolution they are looking for. Customer satisfaction is the key to repeat sales and brand loyalty. With AfterShip Returns Center you can ensure your customers are getting what they had expected from you as an online brand when they placed an order at your store and a good returns policy is a testament to that.
