Salesforce Commerce Cloud Integration with AfterShip Returns
Salesforce Commerce Cloud is a powerful eCommerce platform that connects to AfterShip seamlessly, creating a unified post-purchase experience, generating additional revenues, and reducing operational costs.Salesforce Commerce Cloud Integration with AfterShip Returns
Why use AfterShip Returns with Salesforce Commerce Cloud
AfterShip Returns' native integration with Salesforce Commerce Cloud (SFCC) enables seamless data connectivity, quick order lookup, and automated return processing. Brands can recapture revenue, reduce operational costs, and improve the returns experience.
Users can integrate their SFCC store to sync order data directly, automate processing, encourage exchanges, customize workflows, and leverage analytics for long-term improvement.
Use cases
Sync order data directly from SFCC
Automate processing via conditional workflows
Encourage exchanges with AI & incentives
Customize & brand the shopper experience
Leverage analytics for data-driven decisions
Shared data
When using this integration, it’s important to know that your data is processed in accordance with your applicable Data Processing Agreement with AfterShip. For information relating to a third-party app’s data management, please refer to such third-party documentation and relevant policies.
AfterShip Returns | Data flow | SFCC |
RMA | ![]() |
Order |
RMA | ![]() |
Customer |
Exchanges | ![]() |
Product |
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Integrates with
Tags
eCOMMERCE PLATFORM
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