Signifydby AfterShip
Stop return fraud before it costs you — AI-powered risk assessment, built right into your returns workflow.
Overview
AfterShip Returns integrates with Signifyd, the industry-leading AI-driven commerce protection platform, to bring real-time fraud detection directly into the returns management workflow. By connecting Signifyd's machine learning engine to AfterShip Returns, merchants can identify suspicious return requests at the moment of submission — without adding friction for legitimate customers.
This integration is purpose-built for Shopify merchants who want to reduce financial losses from return fraud tactics such as wardrobing (buy-wear-return), false claims of non-receipt, and serial returner abuse.
Key capabilities:
- Real-time fraud risk scoring — every return request is automatically analyzed by Signifyd the moment a shopper submits it.
- Risk-based workflow automation — use Signifyd's fraud signal as a condition in AfterShip Returns workflow rules to auto-flag, hold, or escalate high-risk cases.
- Standardized reason mapping — AfterShip return reasons are automatically mapped to Signifyd's fraud code taxonomy, ensuring the AI model receives clean, consistent inputs.
- Unified RMA view — fraud assessment results surface directly on the RMA detail page, giving ops teams full context without switching tools.
